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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
564 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 564 reviews
July 31, 2019
Purchase of Jeep Compass This was a very relaxed dealer that didn't use any sly tactics. Thank you Dan Vijvoc and Mike Calbillo for all your help. Loving my Jeep compass! Wou This was a very relaxed dealer that didn't use any sly tactics. Thank you Dan Vijvoc and Mike Calbillo for all your help. Loving my Jeep compass! Would recommend to anybody in the market. More
by Davesalemi36
July 25, 2019
Amazing all around! The folks at Ray CDJR are outstanding! I was looking for a new vehicle and my experience at Ray CDJR was PERFECT. From the selection options, to the e The folks at Ray CDJR are outstanding! I was looking for a new vehicle and my experience at Ray CDJR was PERFECT. From the selection options, to the expertise behind their fleet, I really felt like I was set up to make the best decision on the right vehicle for me. Chris Acker helped narrow down the perfect Jeep for me! His knowledge, experience, and love for all things Jeep really made me feel like I was getting into the perfect Jeep for me. If you are looking for a Jeep, it is simple, Chris is THE MAN!!! The support in the purchasing process was second to none! Ray Scarpelli broke down the financials in a clear cut, easy to understand fashion. I know the deal was unbeatable and the support will be there when I need it from a service perspective. This is the most impressive service center I have ever seen and they have the staff to back it up. Never looking elsewhere for any of my vehicle needs going forward. Cheers to Ray CDJR!!! More
by david.shake175
July 10, 2019
Definitely Recommend! Thank you Mike Calbillo for helping me with buying a new car. Like many others, I dreaded buying a new car but he made the whole process feel easy! Mi Thank you Mike Calbillo for helping me with buying a new car. Like many others, I dreaded buying a new car but he made the whole process feel easy! Mike was knowledgeable, super approachable, professional and polite. I will definitely recommend Ray CDJR to family and friends! More
by Jodina
Employees Worked With
Mike Calbillo
July 10, 2019
Easy and Fair Our sales rep Justin Sasman helped us locate the exact vehicle we were interested in and assisted us in getting a fair deal on our trade in. I used Our sales rep Justin Sasman helped us locate the exact vehicle we were interested in and assisted us in getting a fair deal on our trade in. I used to dread buying cars because of all the time required for paperwork, test driving, negotiating etc., but this was by far our easiest experience yet. We love our new Jeep Cherokee Trailhawk. Thanks Justin and team! More
by gstowell
May 04, 2019
Amazing Service Experience Ryan and Zach were extremely helpful with diagnosing an issue that another dealer couldn’t. They quickly found that a ballast was out in a headlight Ryan and Zach were extremely helpful with diagnosing an issue that another dealer couldn’t. They quickly found that a ballast was out in a headlight and gave me multiple options to resolve the issue. I won’t go anywhere else for service! Great job guys! More
by Newtruckowner
Employees Worked With
Ryan, Zach (Service)
April 15, 2019
Customer Service Anthony Mendez great salesman, did a fabulous job, made it happened for me....🤗 Great customer service, recommend to others to come here.... Darle Anthony Mendez great salesman, did a fabulous job, made it happened for me....🤗 Great customer service, recommend to others to come here.... Darlene (Jackson, Michigan) More
by Darlene60
March 11, 2019
Great service sales rep explained all costs and savings Entire sales team very helpful. All the paperwork costs and savings explained Sales rep went over all the suv controls Justin was great to work wit Entire sales team very helpful. All the paperwork costs and savings explained Sales rep went over all the suv controls Justin was great to work with Thanks to all the guys at Jeep Thank you Scott Yessinger for all your help Sue And Keith Boehne More
by Keith Boehne
March 04, 2019
Leave you with in operable vehicle. Worst experience i have had with a dealership so far. Purchased a F-150 out of state. Asked if they could please check out and make sure it runs and d Worst experience i have had with a dealership so far. Purchased a F-150 out of state. Asked if they could please check out and make sure it runs and drives ok. Salesman tell me they took it for a spin and that it runs and drives fine. They also promised me a full tank of gas and for the truck to be cleaned up. (36 gallon tank truck) I get the vehicle shipped to me and its on empty and still has a bunch of dealer ship stickers on the inside and outside of the windows and windshield(delivered on a cold and rainy day). i take it for a spin right off the truck it pulls one direction and has a violent vibration at 70 mph. I take the vehicle to get looked at and apparently it has dry rotted tires worn out suspensions parts and a failing 4wd system. As im driving around the A/c-Heat Makes a Very loud electric Pop noise when its engaged. The first sunny day i decided to open the sunroof and it gets stuck open. My local dealership said its closed to 7k to get everything repaired. Due to the extended warranty being able to take care of most of the items except the sunroof and the tires and detail and gas. I called the dealership and let them know THE HALF of the problems that i though wouldn't be an issue to fix. The only decided to address one problem and leave the rest for me. I have everything documents and time stamped and have contacted my lawyer about this. BEWARE ESPECIALLY IF YOU ARE OUT OF STATE Thank Dan and his GSM for all the money Yall are going to lose because a simple fix. $1900 vs &7000 Plus whatever lawyer fees and payments ive been making on a truck with the roof stuck wide open. More
by ricoricorose
February 26, 2019
a joke whole buy experience was a joke. i drove 3 hrs to look at and purchase vehicle, it was out getting recall work done. after 2-3 hours waiting finally a whole buy experience was a joke. i drove 3 hrs to look at and purchase vehicle, it was out getting recall work done. after 2-3 hours waiting finally able to put hands on the car. 2 hrs after that i left the dealership peeved. on the way home had some issues. emailed salesman on following monday. no response. couldnt get an email response from ANYONE, or a return phone call. i just got my title today. almost 30 days later. my temp tag is set to expire on monday, and i bought the car december 15. dealership gets paid, doesnt care a xxxx thing afterwards. I emailed their "PR" person and some one got back to me. Jennifer helped me out more in 3-4 emails than the WHOLE dealership did in 30 days.... i would like to thank her. dealership was a waste of 6 hrs of total driving. i did get the car i wanted, but had to endure so much xx. More
by asimple13
February 24, 2019
Jeremy Rohrbach I just want to thank Jeremy for all his help with my purchase of my new Jeep. Everyone there should take in consideration and how Jeremy handles himse I just want to thank Jeremy for all his help with my purchase of my new Jeep. Everyone there should take in consideration and how Jeremy handles himself with his customers. He answered all my questions and he was very easy to work with. I would recommend him to all my friends and family when it comes to purchasing a vehicle. I will stay in contact with him and my future endeavors and if I have any questions about my Jeep I trust what he has to say to me and I am much appreciative. The dealership should be proud to have him represent Ray Chevrolet..........Keith G More
by Happycamper69
