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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
564 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 564 reviews
July 16, 2020
Jeeps reliable, this store NOT! Paper work for odometer signed 46 miles, it had 546 (demo?) Paid extra for leather seats, installed wrong ones , took 5 days longer than promised. Paper work for odometer signed 46 miles, it had 546 (demo?) Paid extra for leather seats, installed wrong ones , took 5 days longer than promised. More
by jvandenberge
Employees Worked With
Chris Acker
May 20, 2020
worst sales people ever I wanted to purchase a vehicle with a sunroof but the latitude did not come with one so instead of showing me the altitude which does come with a sunr I wanted to purchase a vehicle with a sunroof but the latitude did not come with one so instead of showing me the altitude which does come with a sunroof instead they tried to sell me an aftermarket sunroof and have one installed on a vehicle that is not even manufactured with it. which was ridiculous to even do such a thing you're asking for nothing but problems soryy i ever bought a vehicle from this place!!!!!!!! More
by debih1129
May 01, 2020
My salesman Josh K was amazing! His knowledge of the product was outstanding! Excellent customer service! Ozzie my finance guy was also amazing, so kind and helpful! Thank you for the 5 star experien product was outstanding! Excellent customer service! Ozzie my finance guy was also amazing, so kind and helpful! Thank you for the 5 star experience!! More
by Rockinrobin737
April 20, 2020
Great service, despite the current situation with COVID-19. Easiest car-buying experience I’ve had. Justin Sasman and Dan Vojcic were extremely accommodating and helpful throughout the experience. COVID-19. Easiest car-buying experience I’ve had. Justin Sasman and Dan Vojcic were extremely accommodating and helpful throughout the experience. More
by reifle22
January 31, 2020
Thank you mike c for all of the help!! You were very kind and thoughtful and made this process very easy for me and not pushy and thoughtful and made this process very easy for me and not pushy More
by Patriciadegroot
December 28, 2019
Everyone is so attentive and helpful and really goes out of their way to make you comfortable and completely satisfied with your purchase. Highly recommend Raymond Auto Group. of their way to make you comfortable and completely satisfied with your purchase. Highly recommend Raymond Auto Group. More
by rosemaryscarpelli
December 18, 2019
Chris was terrific. He helped me right out from the start. He was very patient and made sure I knew what was going on at all times. He made sure I got the best deal start. He was very patient and made sure I knew what was going on at all times. He made sure I got the best deal More
by Joan Husak
Employees Worked With
Chris Acker
November 23, 2019
Honest pricing. Unlike another dealership that we visited, the price we saw was the price we paid. It was relatively quick and we hope this is the beginning of a gre Unlike another dealership that we visited, the price we saw was the price we paid. It was relatively quick and we hope this is the beginning of a great business relationship. More
by kd0001
Employees Worked With
Brian Moran
October 04, 2019
My wife and I had an excellent experience with Mr Chris My wife and I had an excellent experience with Mr Chris Acker at Ray Chrysler Dodge Jeep. His pleasant and experience of explaining made us to buy o My wife and I had an excellent experience with Mr Chris Acker at Ray Chrysler Dodge Jeep. His pleasant and experience of explaining made us to buy our car there. I recommend the dealer and dealing with him to every body. More
by Ben
July 31, 2019
Great Experience I always have used Rays for all my vehicle purchases in last 6 years. Always helpful and knowledgeable. Seem to go the extra mile for their costumers. I always have used Rays for all my vehicle purchases in last 6 years. Always helpful and knowledgeable. Seem to go the extra mile for their costumers. More
by Puma04
Employees Worked With
Chris Acker
