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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

Overview
Employees
Reviews
Vehicles
4.5
618 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
Contact Dealership

23 N Route 12

Fox Lake, IL

60020

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Showing 618 reviews

May 09, 2022

Steve Fee and his counterpart (forgot his name) were more than accommodating with a little issue that happened with my Scat Pack. I am very appreciative of all their help. More

by mnilles914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fee
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May 10, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are pleased that Steve and the team could be of great assistance to you throughout your visit! We are so glad that we had the opportunity to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

May 08, 2022

Easy to deal with staff and sales teams. Our salesman Brad did a great job. Dan the sales manager was a no pressure guy and very helpful. Oscar the finance manager was prompt professional an More

by ptnagel76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Stickles- Sales
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May 09, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this excellent review! We are overjoyed that our team could be of assistance to you and make your overall experience both smooth and successful! It is a pleasure to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

May 07, 2022

Excellent service! Very fast and easy. The facility is very comfortable. Steve was very knowledgeable and helpful. More

by soubani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
May 09, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are pleased that Steve could be of remarkable assistance to you throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

May 06, 2022

Quickly fixed my electric issues going on with my Jeep. Not the cheapest but you get what you pay for in this case. Very happy my car is fixed More

by seandonovan31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
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May 09, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Sean, Thank you so much for your 5-star review! We are pleased that we could get you and your automotive needs swiftly taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

May 02, 2022

I was very displeased with my last visit. Not only was the customer service (besides Steven, he was the best) very underwhelming and sometimes rude, but everytime I bring my car in, I leave w More

by julispuli4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven
Report | Print
May 04, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Hello. I am sorry to hear of your negative experience, and I would love the chance to speak with you personally to discuss your visit further. At your convenience, please give me a call at 847-587-3300. Your satisfaction is important to us, and I hope that we can make things right. Thank you. Best Regards, Arnold Hernandez Customer Relations Manager

April 30, 2022

Thank you Ashley weiss for the help and having the patience in getting me into my preowned GMC More

by krjack199
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are pleased that Ashley could be of great assistance to you and get you into a great, new ride. We wish you the safest of travels in your new GMC. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

April 23, 2022

the experience at service center and with my asst service mgr excellent. The experience w “chat” feature on website (“how can i help”) was waste of time. More

by jschube7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not listed
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Apr 27, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your positive review. We are glad that our team took great care of you during your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 16, 2022

Excellent customer service by Rob C. Knowledgeable and helpful. Would do buisness there again, and recommend More

by shawnledcke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob C.
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Apr 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We are pleased to hear that Rob took great care of you and your automotive needs throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

April 08, 2022

Fast and smooth deal. I didn't feel pressured and walked out satisfied. Ashley, my sales person was great and went above and beyond. I would highly recommend her and R More

by csnell15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob, finance
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Apr 08, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review and recommendation! Providing a smooth and pressure-free experience is always our goal, and we are so glad that Ashley's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

April 07, 2022

Very satisfied with my experience. Ashley Weiss was great throughout the entire process. Very satisfied with follow up after the purchase. More

by mandkgavin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! Providing a top-notch experience is always our goal, and we are delighted that Ashley's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

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