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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

4.4
564 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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23 N Route 12

Fox Lake, IL

60020

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Showing 564 reviews

December 23, 2021

My salesman Josh , did a excellent job!His knowledge on My salesman Josh , did a excellent job! His knowledge on the Jeep Grand Cherokee was very useful. My total experience was very good. I would definite More

by richiess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Kiscellus
Dec 24, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving Josh this excellent review! We are happy to hear that he was so helpful and accommodating, and that he provided you with the quality experience that you so much deserve. We wish you the warmest congratulations on your new Jeep Grand Cherokee. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

December 23, 2021

Was easy to schedule the appointment. Hi update took a little longer than I was told on the phone but not too bad. Since they were renovating, waiting room was a mess. More

by beths45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't work with anyone in these departments
Dec 24, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback. We appreciate your patience throughout your experience, and we will certainly ensure that your future visits with us are 5-star worthy. We thank you for confiding in our dealership with your automotive needs, and we wish you the safest of travels until we meet again. Thank you.

December 17, 2021

Friendly, personable, knowledgeable,, great givers of the community!! Ray Scarpelli and JOTR are awesome! Thank you! More

by Patti Rairie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Scarpelli, Mike of JOTR
Dec 20, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Patti, Thank you so much for your excellent review! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! We wish you the safest of travels until we meet again!

December 09, 2021

work was done on time and correctly the first time. Took the amount of time I was told it would take. More

by hwabramson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 10, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that our team could get you and your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

December 08, 2021

Took care if the issue.Took a while for parts but the Took care if the issue. Took a while for parts but the service was great. More

by thigspen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 08, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving us this 5-star review! We are pleased that our team could get you and your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

December 08, 2021

Very friendly and knowledgeable had a timely repair car wash was great and the office was clean More

by petepsik7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jehison Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are pleased that we could get you and your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!

November 30, 2021

Ashley was awesome. We drove 7 hours almost just to get a Jeep Grand Cherokee L. Ashley was so helpful before, during, and even after we purchased out new jeep! Thanks again!! More

by 1andersonfamily101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Anderson Family, Congratulations on your new vehicle! We are overjoyed that Ashley could be of assistance to you and make your visit an overall success! We greatly appreciate the opportunity to work with you, and we can't wait for you to enjoy your new ride! Safe travels.

November 30, 2021

I worked with a guy named Tony who was extremely helpful. Literally a life saver! He was very respectful and an easy guy to level with when it came to the financial side of things. He understood the struggle More

by Jesse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 03, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Jesse, Thank you for leaving Tony this positive review! We are overjoyed that he could be of assistance to you and get your automotive needs successfully resolved. It is a pleasure to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Tony or the team may help you with!

November 30, 2021

They tried to charge me $600 for something that could’ve been done in less than an hour. When questioned they couldn’t come up with a real answer to justify such outrages prices. $241 for just one hour of l More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike in services
November 30, 2021

Ashley was amazing from start to finish. This is my 2nd car from Ashley this year and I will be back for a 3rd More

by milleville.william
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Ray Chrysler Dodge Jeep Ram responded

William, Congratulations on your new vehicle! We appreciate your business and are pleased that Ashley could provide you with a top-notch experience once again! We wish you the safest of travels in your new ride, and we look forward to continue serving you and your future automotive needs. Thank you so much for your very kind review!

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