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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

Overview
Employees
Reviews
Vehicles
4.4
564 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
Contact Dealership

23 N Route 12

Fox Lake, IL

60020

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Showing 564 reviews

January 20, 2022

usually happy with service here- this time though had take jeep back 2 additional times to fix issue with heated seats. More

by fost20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

We apologize for the frustration and inconvenience that resulted from your experience. We do aim to provide the highest quality of service, and we are sorry that our efforts seemed to miss the mark. If you ever have any further questions or concerns, or if our team may be of further assistance to you, please feel free to give us a call. We appreciate your business and satisfaction, and we hope to work with you again in the future.

January 20, 2022

Had a very good experience at the ray jeep dealership with my sales person Ashley More

by rajcha0821
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2022 -

Ray Chrysler Dodge Jeep Ram responded

We are so glad that Ashley could provide you with a top-notch experience! It is our pleasure to serve you. We thank you for your positive review and we wish you the safest of travels- on behalf of the entire team!

January 19, 2022

Ron is a great manager there at the service department, had all my issues taken care of. More

by vrodriguez357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sasman
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Jan 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving Ron this positive review! We are pleased that he could get your automotive needs successfully resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

January 08, 2022

Always a great experience great people to service with always very helpful and get right for us ! Thank You More

by strege31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Cook
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Jan 10, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We appreciate your business and will certainly provide you with nothing less than our best care in your visits to come! Please drive safely, and do not hesitate to let us know how we may serve you again in the future!

January 01, 2022

Great staff to work with! It is always a great experience! Service is quick and efficient! More

by ashley.l.calderone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael H
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Jan 03, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Ashley, Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are overjoyed that our efforts continuously meet your satisfaction. We appreciate your business. Please do not hesitate to let us know how we may be of further assistance to you in the future! We wish you the safest of travels until we meet again!

December 31, 2021

It was pretty good, found problems wasn’t expecting my car to go 20 mph! Gave me a ride home can’t blame them for a car that 6 yo. More

by csemeneck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 03, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review. We are pleased that we could put you at ease and get your automotive needs taken care of. We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns!

December 29, 2021

Michael was very responsive and patient with my questions. I've purchased a lot of cars in my 40+ years on earth! This was one of the smoothest transactions I've had. Thanks for taking the extra ti More

by Drew M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pilarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Drew, Thank you for leaving Michael this 5-star review! We are delighted to know that he took great care of you and provided you with the exceptional experience that you so much deserve! We are so glad that we had the opportunity to do business with you, and we congratulate you on your new vehicle- on behalf of Michael and the entire team!

December 28, 2021

Only dealership around that had the Jeep I wanted. Everyone was very friendly and Jehisin, Ray, and Ozzie were all easy to work with! More

by Matt with the Gladiator
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jehison Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Matt, Congratulations on your new Jeep Gladiator! We are overjoyed that we had the chance to assist you with this special purchase and ultimately get you into exactly the vehicle you had in mind! We can't wait for you to enjoy your new ride. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

December 27, 2021

Really like the Diesel Tech he knows his stuff. They are doing construction to the showroom while I waited for my oil to be changed. The showroom was still clean and very functional, It didn't effect my wor More

by aamexpress26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike h
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Dec 27, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that Mike and the team could get you and your automotive needs taken care of. Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future!

December 24, 2021

Great service from dealer terrible parts timing from ram corporation and problem solving from engineers just lengthening the time I have a faulty part. More

by bensredram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Sasman
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Dec 27, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving our dealership this 5-star review. It is our pleasure to serve you in any way possible. Please feel free to give us a call if there is anything more that our team may help you with.

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