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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
564 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 564 reviews
May 02, 2022
I was very displeased with my last visit. Not only was the customer service (besides Steven, he was the best) very underwhelming and sometimes rude, but everytime I bring my car in, I leave w Not only was the customer service (besides Steven, he was the best) very underwhelming and sometimes rude, but everytime I bring my car in, I leave with another problem. They also do not clean up the mess they make in or out of my car. I will not be going here again. More
by julispuli4
Verified CustomerEmployees Worked With
Steven
April 30, 2022
Thank you Ashley weiss for the help and having the patience in getting me into my preowned GMC patience in getting me into my preowned GMC More
by krjack199
Employees Worked With
April 23, 2022
the experience at service center and with my asst service mgr excellent. The experience w “chat” feature on website (“how can i help”) was waste of time. mgr excellent. The experience w “chat” feature on website (“how can i help”) was waste of time. More
by jschube7
Employees Worked With
not listed
April 08, 2022
Fast and smooth deal. I didn't feel pressured and walked out satisfied. Ashley, my sales person was great and went above and beyond. I would highly recommend her and R I didn't feel pressured and walked out satisfied. Ashley, my sales person was great and went above and beyond. I would highly recommend her and Ray Jeep. More
by csnell15
April 07, 2022
Very satisfied with my experience. Ashley Weiss was great throughout the entire process. Very satisfied with follow up after the purchase. Ashley Weiss was great throughout the entire process. Very satisfied with follow up after the purchase. More
by mandkgavin
Employees Worked With
April 04, 2022
Great experience… no pressure… listened to my little questions and found out the answers before even knowing I would be coming back to purchase! Also worked with us on pricing questions and found out the answers before even knowing I would be coming back to purchase! Also worked with us on pricing More
by Paul
March 23, 2022
I have left this dealership in tears a few times. My brand new van has had a few issues since I purchased it in December. Rather than explaining the issues to me like a mom driving a minivan who do My brand new van has had a few issues since I purchased it in December. Rather than explaining the issues to me like a mom driving a minivan who doesn't know cars, could understand, I was treated like a nuisance. They assume everyone knows as much about cars as they do, and if you don't, you are treated like an idiot. I was just trying to understand why I was having so many issues with my brand new van. There were also multiple times where I picked up my van, started to head home, and realized the issue was still not resolved. More
by amylac1
Employees Worked With
Tone Garcia
