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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

4.4
565 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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23 N Route 12

Fox Lake, IL

60020

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Showing 565 reviews

August 11, 2022

I drive past 2 closer dealerships to go to this location… no one is perfect but I leave the dealerships satisfied with the work I had done and the price I paid… the follow up from the service manager is such More

by Kathycastner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron service manager
Aug 12, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Kathy, Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are delighted that our efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

Aug 12, 2022 -

Kathycastner responded

😊

August 04, 2022

Justin is a pleasure to deal with. Car buying is stressful and he makes you feel relaxed. He's very knowledgeable on Jeeps and gives you all the time you need to think things over. No More

by K.SOIFER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sasman
Aug 05, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving Justin this wonderful review! We are overjoyed that he could put you at ease and make your overall experience as seamless as possible. We congratulate you on your new vehicle- on behalf of him and the entire team, and we thank you for doing business with us at Ray Chrysler Dodge Jeep Ram!

July 25, 2022

Service prompt and excellent I explained the problem my wife was having and they quickly determined we needed a reset of the transmission program. More

by fransjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Acker
Jul 26, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! 5-star service is always what we aim for, and we will certainly provide you with nothing less in the future! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

July 22, 2022

Took me without an appointment but didn’t call when it was done. Colin is a great mechanic! More

by JYABABY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fee Colin Morgan
Jul 26, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback! We are glad that we could get you in and get your needs taken care of. It is always a pleasure to hear from our guests, and we will be sure to utilize your feedback to enhance our guests' experiences with us in the future.

July 22, 2022

The service at Ray CDJR was great as always. It was very fast as well. More

by mrjuan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tone
Jul 26, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! Offering quality and efficient service is always our goal, and we will be sure to provide you with nothing less in the future. Please drive safely, and do not hesitate to let us know how our team may serve you again!

July 19, 2022

We had some mysterious malfunctions in the electronics. Rob and the rest of the Ray staff were excellent at tracking down the problem and coordinating repairs. More

by jsjostrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Sanchez
Jul 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are overjoyed that our team could put you at ease and get your automotive needs successfully resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

July 15, 2022

I’ve been to other dealerships for various car purchases. Fox Lakes blows them out of the water. HIGHLY recommend them. More

by Tyler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Tyler, We are honored to have had the opportunity to work with you, and we are thrilled that your experience with us met your satisfaction. We thank you for taking the time to leave us this positive review and recommendation. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

July 13, 2022

Tony was super polite and helpful. Service time wasn’t too bad; I was there for about an hour and half. More

by AK9698
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 14, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving Tony this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to let us know how our team may serve you again!

July 12, 2022

very good very good very good very good very good very good very good very good More

by lacexpress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none of the persons listed delt direct with your service group
Jul 14, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

July 09, 2022

Everyone is very helpful and friendly at Ray's. We felt like they really care about you, not the feeling you get at some other dealerships. More

by STOODS59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving us this positive review! Your satisfaction is of the utmost importance to us, and we are pleased that we could provide you with the quality service that you so much deserve. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future!

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