Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Ashley was very focused on my needs and wants in a car and the car buying process and really demonstrated how Ray Chrysler Jeep Dodge Ram was not just selling me a car, but assisting me with the process. and the car buying process and really demonstrated how Ray Chrysler Jeep Dodge Ram was not just selling me a car, but assisting me with the process. More
Ashley was amazing and helpful from the day we walked in to place our order! Answered all our questions and helped us make decisions on what we needed! Sadly Ashley wasn’t there when our Wrangler came in bu to place our order! Answered all our questions and helped us make decisions on what we needed! Sadly Ashley wasn’t there when our Wrangler came in but Jehison stepped in and helped us close things out! We are really happy with your choice and the entire experience we had at Ray Jeep!! We will continue to count on them for everything!! More
Your service department is very pleasant to deal with. They communicated and kept me up to date with my repairs. Had a loaner so I can get to work also offered to pick me up to pick up the rental. Very ni They communicated and kept me up to date with my repairs. Had a loaner so I can get to work also offered to pick me up to pick up the rental. Very nice employees. More
Anthony Mendez did an amazing job. Him and his team helped us out very well and explained everything what we asked for. Him and his team helped us out very well and explained everything what we asked for. More
Anthony Mendez has been very helpful and answered all of my questions. He's a awesome guy. my questions. He's a awesome guy. More
I went into Ray to get some maintenance done. Asked to have the brakes checked as well. I was all set to have to purchase brakes with 23000 miles. I was told that I didn’t need them yet! Honesty Asked to have the brakes checked as well. I was all set to have to purchase brakes with 23000 miles. I was told that I didn’t need them yet! Honesty and integrity, make the Ray team, my only choice for purchase and service. I drive about an hour, when there is a dealer 5 minutes from my home. Great work Rob Chavez for taking care of me! More
Great service but scheduling needs to be better communicated. If Im waiting, tell me if it might take beyond a typical 1-2 hours. Somehow this Rob Chavez guy always obnoxiously involves himself communicated. If Im waiting, tell me if it might take beyond a typical 1-2 hours. Somehow this Rob Chavez guy always obnoxiously involves himself when he is not the technician I was assigned. He says inappropriate things to customers, always worried about “his bays or technician’s time being wasted”. I’m a very busy person and I also don’t need my time wasted so be better at communicating things. Sounds like he personally needs to train better at managing time and communication to resolve such issues. Rather than bud in and blame the customers. This is the 2nd time he’s involved himself and said something inappropriate when he wasn’t even assigned my vehicle at checkin. Sort of rude to the other employees which also act professional and respectful and seem completely competent to handle things. Other than that, service is great! Keep up the great work! More
They provided excellent service in a timely fashion. And that is why I would definitely recommend them to all of my friends and family. And that is why I would definitely recommend them to all of my friends and family. More