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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

4.4
565 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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23 N Route 12

Fox Lake, IL

60020

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Showing 565 reviews

October 07, 2022

Anthony Mendez has been very helpful and answered all of my questions. He's a awesome guy. More

by YogiBear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Hi, Yogi! Thanks a lot for your 5-star review of Anthony! We're so happy he made your visit a thorough and informative one. Please let us know if the team may assist you again in any way possible. It is our pleasure to help you with all of your automotive needs. Until we see you again, drive safe and take care!

October 07, 2022

Anthony Mendez did an amazing job. Him and his team helped us out very well and explained everything what we asked for. More

by MALDONADO23RAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jehison Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pilarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Sasman, Josh Kiscellus
Oct 11, 2022 -

Ray Chrysler Dodge Jeep Ram responded

That's wonderful news! Thank you so much for your shining review of Anthony. We are delighted to know Anthony delivered an amazing experience for you and he will certainly be humbled by your kind words. Let us know if there is ever a question or concern the team can address for you. We'd be glad to help. Until we meet again, drive safe and take care!

October 05, 2022

I went into Ray to get some maintenance done. Asked to have the brakes checked as well. I was all set to have to purchase brakes with 23000 miles. I was told that I didn’t need them yet! Honesty More

by budshd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Chavez, service
Oct 07, 2022 -

Ray Chrysler Dodge Jeep Ram responded

That's great! Thanks so much for your 5-star review. We're glad Rob gave you an informative and transparent service appointment. We want to make sure you're satisfied at every visit and we look forward to making your next service just as superb. We sincerely appreciate the drive you make to come see us and we hope it is always worth your while. Thanks again!

October 05, 2022

Great service but scheduling needs to be better communicated. If Im waiting, tell me if it might take beyond a typical 1-2 hours. Somehow this Rob Chavez guy always obnoxiously involves himself More

by symeo29
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Oct 07, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Hey, thank you so much for sharing all of your feedback! We sincerely appreciate hearing about the things we're doing right as well as what needs attention. We're happy the actual service was excellent but your complete satisfaction is very important to us, so we do apologize for not quite making this a 5-star experience. Please reach out to our Customer Relations Manager, Arnold Hernandez, at 847-587-3300 when you have a moment. Arnold would like to discuss your concerns. Thank you!

September 30, 2022

They provided excellent service in a timely fashion. And that is why I would definitely recommend them to all of my friends and family. More

by drbobr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob in-service consultant was excellent and Colin my mechanic was also excellent if I could give them 10 stars I would
Oct 03, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your amazing feedback of our team! We are thrilled to know our service has met with your satisfaction on all levels. Your business is greatly appreciated and we look forward to serving you for many years to come. Please give us a call if there are ever any automotive issues we can help you with. Until we see you again, drive safe and take care!

September 29, 2022

They cared about my needs, treated me with respect and took good care of my car. They kept my car longer than planned but kept me updated along the way. More

by hom212307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember his name
Sep 29, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your positive feedback! We're happy to hear that our team made your service visit an overall success. Your complete satisfaction is very important to us, so hopefully we can make your next appointment even better. Please feel free to give us a call if there is ever anything else we can help you with. We appreciate your business. See you next time!

September 22, 2022

Everyone was prompt, courteous, and on time. Head and shoulders above dealers in Schaumburg and Elmhurst. We will make the 45 minute drive for this level of service. More

by mmk8999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna
Sep 23, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for stopping by and leaving this kind review. We are delighted your service visit was exemplary and made the best of your time here. It is our pleasure to thoroughly check your vehicle, keep it in top condition, and return you safely to the road and back to your life. We look forward to making your next visit as great as this one. Until then, drive safe and take care!

September 21, 2022

Best service department anywhere. Courteous, polite and always friendly with smart advise. Always gets the job done when promised. More

by mpvd2452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob chavez
Sep 22, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for stopping by to share your positive feedback! Your satisfaction is very important to us and we're pleased to hear your service visit was nothing short of thorough and pleasant. We appreciate your business and hope to be of service to you again some day, so don't hesitate to give us a call when ever that may be. Thanks again!

September 20, 2022

Rob and his service crew were fantastic are diagnosing the problem and getting it fixed quickly More

by cdykstra8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for your positive review of Rob and the team! We are delighted to know Rob made your service appointment thorough and got you safely back on the road in no time. Your safety and satisfaction are our top priorities. We hope to see you again some day, so please give us a call next time the team can help you with anything. Take care!

September 02, 2022

Quick and efficient and always has service members with great communication skills, I’ve never had an issue that has been able to be solved. More

by Sensorialtoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your 5-star review! We are pleased to have provided you with efficient, informative care for your vehicles on a consistent basis. Your satisfaction means everything to us. Let us know when we may be of service to you again. We look forward to it! Thanks again!

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