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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

4.4
565 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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23 N Route 12

Fox Lake, IL

60020

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Showing 565 reviews

December 19, 2022

I have liked working with Ray (especially Rob in service) since they took over the Jeeps on the Run sponsorship a couple years ago but I probably took them for granted. It took me moving out of state and hav More

by Darinmartell
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Dec 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Darin, thanks so much for letting us know how we stack up with other dealerships in your new locale. We're sorry you won't be close enough to visit our service department on a regular basis anymore but we appreciate all the time you spent working with us. We're glad Rob made such an impression on you and we hope you do find someone as dependable in the future. Best wishes to you this holiday season.

December 16, 2022

All staff are awesome, and very knowledgable. Best dealer I have been to with the jeep More

by lakemary341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Kiscellus
Dec 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for the awesome feedback! It is our pleasure to assist you with your Jeep's service needs and we're grateful for your confidence in us. Please let us know if there is anything we can ever do to serve you better. We look forward to making your next appointment just as great!

December 13, 2022

Very helpful. Timothy went beyond the call to help me out. I will definitely be back. More

by joensr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
Dec 14, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for sharing your 5-star review with us! We're glad Timothy made your Jeep's service visit valuable and accommodating. We graciously look forward to your return and thank you for choosing Ray CDJR!

December 10, 2022

Always love Ray CDJR! Their customer service is top notch. They will continue to be our “go to” dealership! More

by robins2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback! Your complete trust in our service team is an honor we don't take for granted. Thank you for letting us know how satisfied you were with the exceptional service our team provided for you and your Jeep. We look forward to making your next appointment just as superb!

December 09, 2022

Service waiting area ROCKS! 🤩 Thank You for a quick oil change visit! We Love Ray Chevy! More

by misalelisamarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rupe, Chris Acker, Josh Kiscellus
Dec 09, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for the love! It is our pleasure to make your service appointments convenient to get you safely back on the road in a timely fashion. We're grateful to have your trust for your Jeep's maintenance and thank you so much for choosing Ray CDJR!

December 09, 2022

Was notified frequently about status and received prompt notification when the work was done. Work was done according to quotes and done well More

by thebrinkers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 09, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Excellent! Thank you for the 5-star review of your service visit. Your safety and satisfaction are our top priorities. Anything we can do to check those boxes is our pleasure. We hope you'll come back to see us for your next scheduled maintenance!

December 07, 2022

NEW to the Service Department and will DEFINITELY return. Patrick was very professional and attentive. Updated us throughout the service appointment and we appreciated the repair process timeliness. Impr More

by jthornton202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Leahy
Dec 07, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for giving us a try! We sincerely appreciate you letting us know how pleased you were with everyone you interacted with. We graciously look forward to making your next appointment just as superb. Thanks for choosing Ray CDJR!

November 25, 2022

Ashley and everyone at RAY Cdjr are fantastic! I refer everyone I can as often as I can! More

by tammywestaway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Acker
Dec 01, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Tammy, thanks so much for the 5-star review and for recommending us to your friends! Ashley will certainly be humbled by your kind words. We truly appreciate serving all of your automotive needs and we hope to continue to do so for many years. Pleasant journeys, until we meet again!

November 25, 2022

Best car buying experience. Ashley was very honest and great to deal with.post sale experience has been great as well. More

by tslaw007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Ray Chrysler Dodge Jeep Ram responded

We're delighted to hear it! Thanks for stopping by to let us know how pleased you were with the seamless buying experience provided to you by Ashley. Your complete satisfaction means everything to us and we wish you all the best in your upcoming travels. Thanks for choosing Ray CDJR!

November 23, 2022

Richard and Patrick helped me with my service. They were helpful and made it an easy process, so happy ! More

by Barranco1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard & Patrick in service dept
Dec 01, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for bringing your Jeep to Ray CDJR's service department! We truly appreciate your business and we're happy Richard and Patrick provided a stress-free experience for you. We look forward to making your next appointment just as superb. Until then, we wish you the safest of travels.

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