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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

Overview
Employees
Reviews
Vehicles
4.5
549 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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23 N Route 12

Fox Lake, IL

60020

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Showing 549 reviews

February 02, 2023

They overlooked several key basics things like transmission fluid and oil level after a major accident to the car. Service Rep was great, but work was questionable. More

by jrcarr34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Chavez
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January 31, 2023

Took my car in for noise turning left. Dealer said it was a rack and pinon. I had replaced it noise still there. Dealer recommended new control arms replaced both. Noise still there. So no More

by carcamodennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna
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January 27, 2023

Tom, our salesman, was the best part of the whole experience. His calm demeanor and honesty is rare and he should be commended for these attributes! More

by MPOSTERHUES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
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Jan 27, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for saying so! Your positive review is an honor in and of itself for our whole team but we're especially pleased to know how happy you were to work with Tom. Congrats on your new-to-you Jeep! We hope you enjoy plenty of fun and pleasant travels, until we meet again!

January 25, 2023

Ray is simply the best dealership in Illinois. This is my 4th vehicle from them. George Gigovski, Dan Vojcic, Mike Pilarte, and Ozzie Sanchez are just so easy to work with. Best price in town, n More

by slivoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pilarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Slivoman, we're honored by your sentiments. Thanks so much for letting us know how pleased you've been with our sales team. When you enjoy what you do, it really shows. We hope to continue being your #1 choice in dealerships for years to come. Thank you for spreading the word about Ray CDJR!

January 19, 2023

Service is awesome. The service managers, mechanics and parts are all very good at their jobs. They keep the dealership going. More

by markamazur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for recognizing our service team's talents with the honor of your 5-star review! We're pleased to know how happy you've been with their support and communication. We hope to emulate this positive experience on your next visit. Thanks for choosing Ray CDJR!

January 19, 2023

They fixed the problem when a timely manner had good follow up and kept me up-to-date and how my repair was going More

by rlafnit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 20, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Awesome! Thank you for letting us know how satisfied you were with the thorough and efficient service visit you had with us. We're glad your Jeep's repair went so smoothly and we hope you are enjoying driving it again. Thank you for choosing Ray CDJR for your automotive needs!

January 19, 2023

Rob Chavez was our service representative. He was great! Answered all our questions and kept us informed on everything. More

by derpop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chavez, service
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Jan 20, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Derpop, thank you for your positive feedback on Rob! It is our pleasure to work with you to keep your Dodge in its best condition and we hope to continue to do so for years to come. Give us a call when Rob and the team may assist you again!

January 11, 2023

Very nice and polite tells you exactly what you need dealership is very clean and accommodating More

by paulwelsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 17, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for trusting our service team with your automotive needs, Paul! We're happy you enjoyed your visit with us and we look forward to making your next appointment just as accommodating. Thank you for choosing Ray CDJR!

January 08, 2023

Ashley worked with me for over 2 months to get the car payment and Jeep Grand Cherokee that I wanted. First rate service from the start. The whole process at the dealership only took one hour. More

by kingkk20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to recognize Ashley's efforts with the honor of your 5-star review! We're delighted Ashley was there for you every step of the 2-month journey to get your Grand Cherokee. We wish you nothing but satisfaction and happiness with your new vehicle, until we meet again some day!

December 31, 2022

Friendly, fun staff willing to work to make sure you’re happy with the car you’re buying. More

by Steve.z.glynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Hi, Steve! Thanks so much for the 5-star review! We're so happy you enjoyed your dealership experience because of our kind and helpful staff. Congratulations on the new Honda! Please don't hesitate to give us a call if you ever have any questions. We're glad to help. Drive safe and enjoy the new ride!

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