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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
503 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 503 reviews
October 05, 2022
I went into Ray to get some maintenance done. Asked to have the brakes checked as well. I was all set to have to purchase brakes with 23000 miles. I was told that I didn’t need them yet! Honesty Asked to have the brakes checked as well. I was all set to have to purchase brakes with 23000 miles. I was told that I didn’t need them yet! Honesty and integrity, make the Ray team, my only choice for purchase and service. I drive about an hour, when there is a dealer 5 minutes from my home. Great work Rob Chavez for taking care of me! More
by budshd
Verified CustomerEmployees Worked With
Other Employees :
Rob Chavez, service
Helpful September 30, 2022
They provided excellent service in a timely fashion. And that is why I would definitely recommend them to all of my friends and family. And that is why I would definitely recommend them to all of my friends and family. More
by drbobr
Employees Worked With
Other Employees :
Rob in-service consultant was excellent and Colin my mechanic was also excellent if I could give them 10 stars I would
September 29, 2022
They cared about my needs, treated me with respect and took good care of my car. They kept my car longer than planned but kept me updated along the way. took good care of my car. They kept my car longer than planned but kept me updated along the way. More
by hom212307
Employees Worked With
Do not remember his name
September 22, 2022
Everyone was prompt, courteous, and on time. Head and shoulders above dealers in Schaumburg and Elmhurst. We will make the 45 minute drive for this level of service. Head and shoulders above dealers in Schaumburg and Elmhurst. We will make the 45 minute drive for this level of service. More
by mmk8999
Employees Worked With
Anna
September 21, 2022
Best service department anywhere. Courteous, polite and always friendly with smart advise. Always gets the job done when promised. Courteous, polite and always friendly with smart advise. Always gets the job done when promised. More
by mpvd2452
Employees Worked With
Rob chavez
September 20, 2022
Rob and his service crew were fantastic are diagnosing the problem and getting it fixed quickly the problem and getting it fixed quickly More
by cdykstra8
September 02, 2022
Quick and efficient and always has service members with great communication skills, I’ve never had an issue that has been able to be solved. great communication skills, I’ve never had an issue that has been able to be solved. More
by Sensorialtoe
Employees Worked With
August 28, 2022
The service deptment is friendly, skillful and efficient. They've done an oil change, software updates and accessories add ons. Every time was excellent. I feel comfortable with the work being done here. They've done an oil change, software updates and accessories add ons. Every time was excellent. I feel comfortable with the work being done here. More
by tanyamartinez1144
Employees Worked With
Other Employees :
Steve, Tony, and the technicians in service are excellent.
August 22, 2022
Good smooth deal was done. They didn’t try to sneak in any hidden fees. They didn’t try to sneak in any hidden fees. More
by Titog483
Employees Worked With
