Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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I finally got the recall work done on my Dodge Journey. I set an appointment and arrived on time, the staff did the check in and told me when to come back to pickup my car. I went to lunch nearby and after I set an appointment and arrived on time, the staff did the check in and told me when to come back to pickup my car. I went to lunch nearby and afterwards picked up my car. The staff explained what work was done and the parts that were replaced. Everyone I spoke to was friendly and professional. I would definitely do business with them in the future. More
They try hard to make it right and if they have a curtisce car available they let you drive away with it during service work on your vehicle. Who does that? I have always had this dealership work o curtisce car available they let you drive away with it during service work on your vehicle. Who does that? I have always had this dealership work on my truck when needed More
The sales guy explained me all features in my jeep Wrangler. He doesn't seem to be pushy to sell a car Wrangler. He doesn't seem to be pushy to sell a car More
Oil change, software update and troubleshooting issues with the parking brake were all handled quickly and effectively. Thank you! with the parking brake were all handled quickly and effectively. Thank you! More
I was scheduled for a 7:30am appointment on a Monday, came in 5min early and my vehicle wasn’t started on unit 8:15am. It was a routine oil change and tire rotation, and was then upsold a service. The bu came in 5min early and my vehicle wasn’t started on unit 8:15am. It was a routine oil change and tire rotation, and was then upsold a service. The business was fine outside of that but I’ve had continuously sad experience here compared to other places. The best being the time I asked them to check my breaks because they’re squeaking, was told they looked perfect and nothing wrong. A week later I had to leave my vehicle there because I ran my breaks to the metal on one wheel and almost on another. Been hopeful, but if I don’t have my dad check everything for me, I usually get over priced services, upsold and treated poorly. Not sure if it’s because I’m a women, but I’m frustrated to say the least. More
Totally professional and understanding of my concerns. Got answers and solutions to mechanical/technical/operational issues in a timely manner. Got answers and solutions to mechanical/technical/operational issues in a timely manner. More