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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

Overview
Employees
Reviews
Vehicles
4.5
494 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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23 N Route 12

Fox Lake, IL

60020

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Showing 494 reviews

January 19, 2023

Service is awesome. The service managers, mechanics and parts are all very good at their jobs. They keep the dealership going. More

by markamazur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for recognizing our service team's talents with the honor of your 5-star review! We're pleased to know how happy you've been with their support and communication. We hope to emulate this positive experience on your next visit. Thanks for choosing Ray CDJR!

Helpful
January 11, 2023

Very nice and polite tells you exactly what you need dealership is very clean and accommodating More

by paulwelsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 17, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for trusting our service team with your automotive needs, Paul! We're happy you enjoyed your visit with us and we look forward to making your next appointment just as accommodating. Thank you for choosing Ray CDJR!

Helpful
January 08, 2023

Ashley worked with me for over 2 months to get the car payment and Jeep Grand Cherokee that I wanted. First rate service from the start. The whole process at the dealership only took one hour. More

by kingkk20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to recognize Ashley's efforts with the honor of your 5-star review! We're delighted Ashley was there for you every step of the 2-month journey to get your Grand Cherokee. We wish you nothing but satisfaction and happiness with your new vehicle, until we meet again some day!

Helpful
December 31, 2022

Friendly, fun staff willing to work to make sure you’re happy with the car you’re buying. More

by Steve.z.glynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Hi, Steve! Thanks so much for the 5-star review! We're so happy you enjoyed your dealership experience because of our kind and helpful staff. Congratulations on the new Honda! Please don't hesitate to give us a call if you ever have any questions. We're glad to help. Drive safe and enjoy the new ride!

Helpful
December 31, 2022

At Ray cdjr you are treated like you mean something. They have the most knowledgeable Technicians that work on everything no matter what it is. They have a service manager that is a wonderful person he More

by MOPARDR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Cook
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Jan 04, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for the thoughtful review! We're delighted to know of your complete satisfaction with your experience with our service team. Your safety and satisfaction are our top priorities, so we're always on the look out for you and your vehicle's condition. Thank you for your loyalty to Ray CDJR!

Helpful
December 29, 2022

We really enjoyed our experience purchasing our new Jeep gladiator from Ray's dealership. Everybody was great in the service they provided and how they treated us. We love our new Gladiator! More

by MAURICIO_brenes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our sales rep was Tom Balog, he was great. Since the first moment we talked to him he inspired trust, and he followed through every step of the way.
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Jan 04, 2023 -

Ray Chrysler Dodge Jeep Ram responded

We're thrilled you love the new Gladiator, Mauricio! Thanks for letting us know how happy you were with all the amazing service you received from the team at Ray CDJR. It is our absolute pleasure to help our guests with any automotive needs. We wish you many safe and happy travels in the new year, until we meet again!

Helpful
December 23, 2022

i was very happy with my visit. all of my needs were taken care of. More

by anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
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Dec 28, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Anna, thank you for sharing your 5-star review! We're happy the service team got your Saturn all taken care of in a timely manner. We hope you won't hesitate to give us a call when we may assist you again. Thank you for choosing Ray CDJR!

Helpful
December 21, 2022

They are always very attentive to the customer. This was the third vehicle we purchased from Ray. More

by kathy.quirky
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Hi, Kathy! Your continued business is an honor we don't take for granted. Congratulations on the new Jeep! We're so happy the Ray CDJR team delivered another exceptional buying experience for you. We wish you all the best with your upcoming travels and thank you for the wonderful review!

Helpful
December 19, 2022

I have liked working with Ray (especially Rob in service) since they took over the Jeeps on the Run sponsorship a couple years ago but I probably took them for granted. It took me moving out of state and hav More

by Darinmartell
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
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Dec 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Darin, thanks so much for letting us know how we stack up with other dealerships in your new locale. We're sorry you won't be close enough to visit our service department on a regular basis anymore but we appreciate all the time you spent working with us. We're glad Rob made such an impression on you and we hope you do find someone as dependable in the future. Best wishes to you this holiday season.

Helpful
December 16, 2022

All staff are awesome, and very knowledgable. Best dealer I have been to with the jeep More

by lakemary341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Kiscellus
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Dec 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for the awesome feedback! It is our pleasure to assist you with your Jeep's service needs and we're grateful for your confidence in us. Please let us know if there is anything we can ever do to serve you better. We look forward to making your next appointment just as great!

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