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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

4.4
566 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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23 N Route 12

Fox Lake, IL

60020

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Showing 566 reviews

June 22, 2023

I was very happy with my experience at Ray in Fox Lake during my last service visit. My Galdiator experienced corrosion on the hood hinges and under body. The manufacturer cover the hood hinges and not im More

by dmalecki1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service
June 16, 2023

My appointment was at 8:30 and they took my car out for a test drive and found no issue. However did have them do a diagnostic test and they found no issue which was a relief to me. To my surprise there wa More

by molitor.brenda
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Anna Leptich
June 16, 2023

My last two experiences with ray's service center were not good. First, one was for an oil change tire rotation and check a tire that was slowly leaking, passenger front. They were unable to find a leak, More

by ffmb93
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Service and Sales
June 16, 2023

I m one happy customer. The works in every phase of my visit were of the highest caliber. Thank you More

by fishing130a
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
bill Brundage
June 15, 2023

They fixed the dashboard screen but don't know exactly what happened. I was instructed not to touch any of the lighting adjustment dials. I was to get a call the following day regarding an update of the More

by lizettenusbaum3
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I can't recall the person I dealt with.
June 15, 2023

They fixed the dashboard screen but don't know exactly what happened. I was instructed not to touch any of the lighting adjustment dials. I was to get a call the following day regarding an update of the More

by lizettenusbaum3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't recall the person I dealt with.
June 14, 2023

I don’t like that in order to diagnose issues with a car there is a charge, especially when you are a repeat customer and have followed recommendations. Plus the repairs are overpriced and there is very li More

by scotthi
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Mike
June 14, 2023

I brought my van in for air conditioner work only and was told so much more was wrong with my vehicle. Not sure of the motive. It seems they were contemplating a buy back. I never asked for that. I took the More

by MULLENJEN
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Not listing names
June 14, 2023

Had to go back to have service rechecked and felt they marked items green that shouldn't been More

by namrekwa
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Not sure
June 14, 2023

Always good and accommodating people over at Ray. Knowing how particular I am about my car, they kept me updated the entire time and went above and beyond. I couldn’t be happier with the results. More

by mnilles914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna in the Service Department was amazing with me and my car when it was in for service. , Chris Acker
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