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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
580 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 580 reviews
November 30, 2023
Ray CDJR actually cares about people and trys to do what's necessary to make repairs in a timely fashion with what they have available to them. what's necessary to make repairs in a timely fashion with what they have available to them. More
by muellertcb
Verified CustomerEmployees Worked With
Service department
November 30, 2023
Tom was great and knowledgeable about my situation. Very pleasant to talk to. He was concerned about my issue and guided me in the right direction. Thank you! Very pleasant to talk to. He was concerned about my issue and guided me in the right direction. Thank you! More
by CLEARBLUE691
November 18, 2023
Once again, I was very satisfied with the service I received. Patrick kept me up to date on the progress of my daughter’s car and provided great service. We will definitely be going back for all servic received. Patrick kept me up to date on the progress of my daughter’s car and provided great service. We will definitely be going back for all service needs on her Fiat. More
by kklemann325
Employees Worked With
Patrick
November 17, 2023
Ray CDJR is amazing. They’ve had my brand new Wrangler 4xe in service five times due to transmission leaks despite the fact that I didn’t buy my Jeep from them. They’ve s They’ve had my brand new Wrangler 4xe in service five times due to transmission leaks despite the fact that I didn’t buy my Jeep from them. They’ve stopped the leak each time….for a while due to their work. They continue to service it and even advocated with Chrysler for a new transmission which was denied. More
by theschobers
Employees Worked With
Service Department-Patrick is incredible.
November 15, 2023
From the service desk of very friendly intake, completed work to the within reason/my budget, to explanation of what was done to winter ready my Jeep. Very knowledgeable employees. Thanks! work to the within reason/my budget, to explanation of what was done to winter ready my Jeep. Very knowledgeable employees. Thanks! More
by tn.livlife
Employees Worked With
All service writers,mechanics
November 12, 2023
Awesome experience, Anthony was great, fast quick processes and Ozzy was perfect in finance. Will always be back again and again! processes and Ozzy was perfect in finance. Will always be back again and again! More
by craig.figgins
November 09, 2023
I took my car in for a routine oil change and tire rotation. Tom and his team found a major issue that was luckily covered under warranty. I had an issue with my tires 2days after my service and Tom t rotation. Tom and his team found a major issue that was luckily covered under warranty. I had an issue with my tires 2days after my service and Tom told me to come in and he would help me right away. I will definitely be coming back anytime I’m back in IL as Tom made sure I could get back to KY safely. More
by kklemann325
Employees Worked With
Tom Roufus
November 09, 2023
Excellent as always. Ray always treats you like family. You can't beat the service and attention you receive Ray always treats you like family. You can't beat the service and attention you receive More
by msevic40
Employees Worked With
