Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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This was a much better service experience than I had received from other Jeep dealerships in the past. The explanations and quotes that were provided made it very easy to approve the proposed work. Also received from other Jeep dealerships in the past. The explanations and quotes that were provided made it very easy to approve the proposed work. Also, my vehicle (JKU) was ready much sooner than I expected. I felt like they made this a priority, which was refreshing. Will definitely be back the next time my vehicle needs service. More
They worked very hard to meet my needs. Many dealerships today don’t listen to you Ray and Ashley did they were honest about what was possible and very open Again many dealerships today Many dealerships today don’t listen to you Ray and Ashley did they were honest about what was possible and very open Again many dealerships today play the game of back door dealing More
Horrible experience. Little to no communication during the repair process and when I went in person some staff gave attitude. When they told me to come get it finally it Little to no communication during the repair process and when I went in person some staff gave attitude. When they told me to come get it finally it wasn’t done. They sent me a text for feedback to which I replied some work wasn’t completed and received no response. I was a loyal long time customer up to this time. More
Took truck in for service as a piece broke on my transmission around 10am. Got a notification around 8pm from my truck that there was low voltage due to something being left on....dome lights, igni transmission around 10am. Got a notification around 8pm from my truck that there was low voltage due to something being left on....dome lights, ignition on, ..something was left on. The last time I took my truck in for service it was the same thing. This time however after one and a half week later, I was told that I needed a new battery because it had no CCA left and could not be charged. I never had an issue before and have left the ignition on, the lights on etc. while cleaning the car. I feel that this time the battery was just drained on purpose and they did not want to charge it up. Tech could not take the vehicle for a test drive. I was forced to buy a battery to the cost of $460.00 More
The service TJ preformed was great. He went over our van and relayed other things to be addressed. We will always ask for him in future service. He went over our van and relayed other things to be addressed. We will always ask for him in future service. More
I when to pick up my new 2024 Ram 3500 truck and it had a huge dent on the rear quarter panel. Apparently the porter hit another car while taking it out from the wash bay. Completely ruined my new car experi huge dent on the rear quarter panel. Apparently the porter hit another car while taking it out from the wash bay. Completely ruined my new car experience. More
great service team, fast quick and responsive to my needs and addressed all my concerns. and addressed all my concerns. More