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Ray Chevrolet

Fox Lake, IL

4.7
4,487 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,487 reviews

June 15, 2021

They helped make the buying process incredibly easy. They made sure that I got the truck I wanted to get and it was a fast process More

by buildthings66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jensen
Jun 23, 2021 -

Ray Chevrolet responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you and make your overall buying experience both smooth and successful! We can't wait for you to enjoy your new vehicle. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

June 15, 2021

Hugo was great. He was the only person at the dealership that was in it to please the customer. Great employee! Has a lease I needed out of to buy the new vehicle. They led me to believe they would take More

by dougtasson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Gigovski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Borke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Ray Chevrolet responded

Thank you for taking the time to share this feedback. We are sorry to hear of your recent negative experience, and we apologize for the frustration and inconvenience that resulted from your visit to our dealership. We are pleased to know that Hugo took great care of you though you deserve to have had a 5-star experience all-around. If you are willing, please contact me at your convenience at (847)587-3300 or bfarrar@raychevrolet.com. Your satisfaction is important to us, and I hope for an opportunity to make things right. Best Regards, Brian Farrar - Sales Manager

Jul 06, 2021 -

dougtasson responded

I have nothing more to share our deal is complete. Just wish it would have happened as discussed prior to us arriving. Considering you were only 340.00 from honoring what was said seems like a small price. But it’s done now.

June 08, 2021

Cody took great care of us and did exactly what he said he would do. He worked hard to get us back on the road in the truck we loved as quickly as possible. He even helped clean the truck! I’d come back to More

by Jwendt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Ray Chevrolet responded

Thank you so much for your wonderful review and recommendation! We are happy to hear that Cody took great care of you and ensured that your visit was an all-around success! We congratulate you on your new vehicle- on behalf of him and the entire team, and we will be awaiting the opportunity to work with you again!

June 08, 2021

Great experience and I would buy again from Cody. The dealership was easy to find. They had the correct vehicle I was looking for and the purchasing went smooth. More

by Travis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Ray Chevrolet responded

Travis, Congratulations on your new vehicle! We are overjoyed that Cody could be of assistance to you and ensure that your buying experience was smooth and successful! We are so appreciative of the opportunity to work with you, and we can't wait for you to enjoy your new ride!

June 07, 2021

I want to thank the whole team at Ray Chevrolet. The customer service was flawless.I appreciated that there was no haggling with the payment, the first offer was Great! I was in a hurry, but Ray Chevrol More

by jamesespi70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ragusa
Jun 23, 2021 -

Ray Chevrolet responded

Thank you for taking the time to share this wonderful review! We are so glad that we had the opportunity to work with you, and we are thrilled that we could make you feel like the valued customer that you are! We couldn't be more pleased to hear of your satisfaction, and we congratulate you on your new vehicle- on behalf of the entire team!

June 05, 2021

Drove 2 hours to visit this dealership for my for my son. John Lesniak was our sales rep and was super patient and profesional with us. They were very professional and primatial y very honest. I recommend ev More

by Elvianowakowski@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lesniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ragusa
Jun 23, 2021 -

Ray Chevrolet responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to do business with you, and we are thrilled that John could make your overall visit a 5-star experience! It is an honor to have earned your kind recommendation. Please don't hesitate to give us a call if there is ever anything more that our team may help you with!

June 04, 2021

John Lesniak was very friendly and knew his stuff. Went above and beyond for me. I would come back and work with him when I need a car again. More

by Dannysobecki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lesniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Dannysobecki responded

John Lesniak was very friendly and knew his stuff. Went above and beyond for me. I would come back and work with him when I need a car again.

Jun 23, 2021 -

Ray Chevrolet responded

Danny, Thank you for leaving John this excellent review! We greatly appreciate the opportunity to do business with you, and we are pleased that John could be of exceptional assistance to you throughout your visit. We congratulate you on your new vehicle- on behalf of him and the entire team, and we look forward to continue serving you and your automotive needs in the future!

June 02, 2021

If youre looking for a new (or new to you) car I highly recommend going to Ray Chevrolet. I went to trade in my Trax for a Trailblazer and Gabe was so pleasant to work with and made the entire process easy More

by haileehk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe crump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ragusa
Jun 23, 2021 -

Ray Chevrolet responded

Thank you so much for your wonderful review and recommendation! We are thrilled that Gabe could make things happen for you and get you into another vehicle that you love! It is an honor to have your confidence and loyalty, and we will certainly provide you with nothing less than the same 5-star service in the years to come! We can't wait for you to enjoy your new ride, and we wish you the safest of travels until we meet again!

May 31, 2021

Cody Gonzales is a great salesman. He walked me through every step during my process of returning my Equinox in exchange for my brand new '21 Blazer RS. He explained the options on my new ride, was very pa More

by Jackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Gigovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ragusa
Jun 03, 2021 -

Ray Chevrolet responded

Jackie, thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Cody will be pleased to know that you thought highly enough of his performance to mention him in your stellar review! If there is anything else Ray Chevrolet can do for you please be sure to let us know!

May 29, 2021

Tony is so kind and knowledgeable. He really helped make my new car buying experience less stressful and worked with us on our budget restrictions. More

by KaseyC1284
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jensen
Jun 03, 2021 -

Ray Chevrolet responded

Kasey, congratulations on your new car. We realize you have several choices when buying a car and thank you for choosing Ray Chevrolet. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience.

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