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Ray Chevrolet
Fox Lake, IL
4,486 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 4,486 reviews
October 18, 2021
Hugo and Tom helped my husband and I get the truck of his dreams. When others said no Hugo and Tom made it work. Excellent service always and huge shout out to our salesman Hugo for getting us what we want e dreams. When others said no Hugo and Tom made it work. Excellent service always and huge shout out to our salesman Hugo for getting us what we want every time. 3rd car sold to us by ray Chevrolet and always with the best salesman. Thank you so much Hugo More
by selenavences1130
Employees Worked With
October 15, 2021
After buying a 2015 Chrysler 200, a few days later I noticed the brakes squeaking significantly. I made an appointment to go back so a technician could look at it. They told me to take it to the Chrysle noticed the brakes squeaking significantly. I made an appointment to go back so a technician could look at it. They told me to take it to the Chrysler side. When I pulled up they had no record of my appointment in the system. Then they had to call over to the Chevy side and figure out what was going on. Finally after waiting 20 minutes they told me to take it to the Chevy side because they sold me the car. After waiting an hour the technician and manager came out and told me the brakes were 100% fine and nearly new. Fast forward 6 months later. The brakes never stopped squeaking and I finally had enough and took it for a full inspection at a very reliable repair shop. After the inspection I was shown pictures of the front rotors and pads. The front rotors were completely warped and the pads were also nearly 90% worn. I drove the car a total of 3,000 miles. After calling and speaking to the manager he insisted that the rotors were most likely warped because of the driving and the same with the pads and took no responsibility for neglecting to actually have a technician take care of the issue when I brought it back the first time. I'd be very cautious of buying a car from them and I would definitely have an inspected by a third party before doing so. More
by brianreiff
October 15, 2021
Good experience would definitely do business there again. Salesperson great and knowledgeable. Good selection of used vehicles. again. Salesperson great and knowledgeable. Good selection of used vehicles. More
by Spranczke3
October 12, 2021
This is my 4th car I purchased from John- he is a kind and honest salesman. I recommend him to anyone looking for a new car- well worth it! and honest salesman. I recommend him to anyone looking for a new car- well worth it! More
by Laura B
Employees Worked With
October 07, 2021
Worked with many of the sales staff and they could not be any more helpful and polite! Never felt pushed into a purchase and they were very transparent. Absolutely recommend! any more helpful and polite! Never felt pushed into a purchase and they were very transparent. Absolutely recommend! More
by mlchicago
Employees Worked With
October 05, 2021
Great customer service and care. Good selection and willing to work with customers to ensure they could buy the car they wanted! willing to work with customers to ensure they could buy the car they wanted! More
by Bryanhasanov96
Employees Worked With
October 01, 2021
Cody Gonzales was top notch. No wonder there was a SALESMAN OF THE YEAR award on the desk Good people to work with. Friendly staff. Most people would walk by and say Hi or nod to acknowledge you inst SALESMAN OF THE YEAR award on the desk Good people to work with. Friendly staff. Most people would walk by and say Hi or nod to acknowledge you instead of forgetting about you. I had to drive 47 miles to get to your dealership but I'm glad I did! More
by woodwiz58
Employees Worked With
October 01, 2021
Very very happy with the dealer and with the sales person. Thank you Rupe for everything. person. Thank you Rupe for everything. More
by Raul H.
Employees Worked With
September 30, 2021
I called on Monday to make sure the vehicle was going to be ready for me to test drive on Friday. They said it should be ready by Thursday. I Drove an hour and 20 minutes and the vehicle was sitting by the be ready for me to test drive on Friday. They said it should be ready by Thursday. I Drove an hour and 20 minutes and the vehicle was sitting by the cleanup area with absolutely nothing done to it since it was traded in. It was a complete mess. I took it for a test drive, one of the stability lights came on. They said they could fix that fast and get it portered quickly. I know it was going to take at least four more hours. Not much of an apology from my sales man or from management . We left without the vehicle but we signed the paperwork and then the salesman actually delivered it to my house a few days later when it was serviced and clean. More
by Connar
Employees Worked With
