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Ray Chevrolet

Fox Lake, IL

Overview
Employees
Reviews
Vehicles
4.6
4,482 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,482 reviews

October 07, 2022

Thank you Hugo you made the process very east and pain free. Highly recommend that you visit Ray Chevrolet and See Hugo he was Awesome from beginning to end More

by DGALAN
Recommend Dealer
Yes
Employees Worked With
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2022 -

Ray Chevrolet responded

That's wonderful! Thanks so much for your 5-star review and congratulations on your new vehicle! We are absolutely delighted that Hugo provided you with a stress-free, pleasant buying experience from start to finish. The whole team wishes you all the joy and adventure of getting to know your new vehicle. If Hugo and the team may be of any further assistance to you, we hope you'll give us a call. We look forward to seeing you again!

October 02, 2022

My experience with Ray Chevrolet was top notch! My salesman Cody was great to deal with. Ray himself is on the floor and involved in my purchase. 2023 Tahoe RST More

by avt5982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Ray Chevrolet responded

Thanks so much for your 5-star review of Cody and congratulations on the new Tahoe! We are absolutely delighted to hear that Cody made your experience an exemplary one. Cody is certainly an asset to our team and we love to read feedback from happy customers like this. The whole team wishes you all the joy, comfort, and security of driving such a machine. If there is ever anything our team may assist you with, we hope you won't hesitate to give us a call. It would be our pleasure to continue doing business with you. Until then, enjoy the new ride!

September 30, 2022

Very clean and responsive. Sales personnel are professional and try their hardest to accommodate your needs. More

by Reybosque
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Ray Chevrolet responded

Fantastic! Thanks so much for the 5-star review and the awesome picture! We are beyond happy that our team could provide such a smooth, successful experience for you. Congratulations on the new Chevy! We all wish for you nothing but safe and joyful travels for many years to come. If there is ever any automotive issue we can assist you with, please feel free to call us. It would be our pleasure to continue doing business with you. Until then, drive safe and enjoy the new ride!

September 28, 2022

great to purchase awesome TrailBoss from you Alex Connolly! Thanks to you and team for going the extra mile by staying well past closing time to find the best financing deal for me, so I could buy th More

by customer
Recommend Dealer
Yes
Employees Worked With
Alex Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2022 -

Ray Chevrolet responded

Thanks so much for your positive feedback and congratulations on the new truck! It is our pleasure to make sure you're well taken care of, no matter what the clock says. We are thrilled Alex provided you with all the support and expertise you needed to make this a successful purchase. The whole team wishes you all the satisfaction, security, and adventure of such a vehicle and we hope to see you again some day. Feel free to give us a call if there is ever anything Alex and the team may do for you. In the mean time, drive safe and have fun!

September 27, 2022

I have been buying Cars and Trucks from Ray for over 40 years, there is no better dealer for honesty, integrity. They will do what they have to to make you happy, salesmen Alex Connolly is one of the best More

by christy.gibson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2022 -

christy.gibson responded

I have been buying Cars and Trucks from Ray for over 40 years, there is no better dealer for honesty, integrity. They will do what they have to to make you happy, salesmen Alex Connolly is one of the best over there.

Sep 27, 2022 -

christy.gibson responded

NO better dealership than Ray Chevrolet

Sep 27, 2022 -

Ray Chevrolet responded

Hi, Christy! Thanks so much for your positive review of Alex! We're honored to have been your choice dealership for all these years and we're very pleased to know Alex provided you with an exemplary experience. He will certainly be humbled by your kind words. If there is ever anything Alex and the team can do for you and your vehicles, we hope you won't hesitate to give us a call. It is our pleasure to serve you!

September 24, 2022

I called for 3 days trying to get some answers about a contract. Never was able to talk to the right person. All I got was the run around. Every person a talk to send me to another person’s voicemail, wh More

by Tomquinnandson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo Ayala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial department
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Sep 24, 2022 -

Tomquinnandson responded

Bad customer service

Sep 26, 2022 -

Ray Chevrolet responded

Hello and thank you for sharing your feedback, although it is concerning to learn we have not provided the 5-star service we strive for. We are hoping there is still a chance to turn this into a positive experience for you. Please call our General Manager, George Gigovski. at 847-587-3300 at your convenience. He would be happy to answer your questions. Thank you.

September 20, 2022

it was a pl4easant and really stressfree carbuy bought through the years 2 cars from this dealer never got dissapointed staff is excelent very helpfull !!!! cody and ryan where great !!! More

by Shiralee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2022 -

Ray Chevrolet responded

Thanks so much for sharing your lovely review of Ryan and Cody! We are so pleased they provided you with all the support and expertise you needed to make your recent visit such a success. We are honored by your continued business and want to wish you nothing but happy adventures and the safest of travels in your new Chevy. As always, feel free to give us a call if there is ever a question or concern we can assist you with. Until we meet again, drive safe and take care!

September 18, 2022

Hugo is awesome! Purchasing a new vehicle has never been easier. He is adorable and extremely knowledgeable More

by Jdavidsoojojdavidson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Ray Chevrolet responded

Woo-hoo! Thanks so much for your positive review of Hugo! We are absolutely delighted to know Hugo made your buying experience such a breeze. He will certainly be humbled by your kind words, as well. The whole team wants to wish you all the joy, comfort, and safe driving your new vehicle has to offer. We hope to see you again some day, so please don't hesitate to give us a call if Hugo and the team may be of service to you in any way possible. Until we meet again, drive safe and have fun!

September 15, 2022

Cody and Ryan were both great and provided me with everything I wanted to obtain in purchasing a vehicle. There was no back and forth, I received the best interest rate and payment I could get and I w More

by raj9668
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Borke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2022 -

Ray Chevrolet responded

Hi, raj9668. Thank you so much for sharing the details of your recent experience. We are delighted your purchase was such an outstanding experience with Cody and Ryan. Congratulations on the new Chevy! I sincerely apologize for the inconveniences you have faced in the meantime. At your earliest convenience, can you please contact me at the phone number or email address listed below? Your satisfaction is important to us, and I hope that we can make things right. Thank you. Best Regards, Arnold Hernandez Customer Relations Manager ahernandez@raychevrolet.com 847-587-3300

September 13, 2022

When I stopped at Ray Chevrolet. I only planned to look. I wasn't planning to buy anything for at least a month. Paul took the time to listen to what I was looking for and helped m More

by Joann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McReynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2022 -

Ray Chevrolet responded

Hi, Joann! Thanks so much for sharing your 5-star experience and congratulations on the new Chevy! Look at you, driving around town in your new, slick SUV-- we're so happy for you! We're also thrilled to know Paul made your experience such a big success. He will certainly be honored by your review. The whole team wants to wish you nothing but pleasant journeys and safe travels for many years to come. Please give us a call if we may ever assist you with any of your automotive needs. It would be our pleasure!

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