Ray Chevrolet
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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We went to the dealership with the intentions of trading in and purchasing a new car. Rupe right from the get go was very friendly, courteous and professional and did a sensational job. Gave all the informa in and purchasing a new car. Rupe right from the get go was very friendly, courteous and professional and did a sensational job. Gave all the information we needed, worked with us in every aspect in purchasing a new car, worked with us and a budget when selecting a new car, helped us find exactly the car we were looking for and made the expierience of buying a new car enjoyable. The dealership itself was very clean, and had a friendly staff who help process everything in a timely matter. I can say nothing but great things about Ray Chevrolet and our sales person Rupe Ayala. More
I traded in my car at Ray Chevrolet and was planning to purchase a used vehicle (an older model for a lower price). The sales man who helped me out was Jason Dalesandro. He found out what i wanted in a veh purchase a used vehicle (an older model for a lower price). The sales man who helped me out was Jason Dalesandro. He found out what i wanted in a vehicle and gave me a few options that i hadn't considered. He helped us find the perfect car, for the best price. Thank you! More
I had an excellent experience at this leadership. Guillermo Ruiz was very helpful and friendly. He answered all the questions I had and made me feel welcomed. Thank you so much for the outstanding cu Guillermo Ruiz was very helpful and friendly. He answered all the questions I had and made me feel welcomed. Thank you so much for the outstanding customer service. More
It was my first time looking for a new car at a dealership and I can honestly say that it was a great experience. Even though I was uneasy at first, Guillermo made me feel confident and pleased wit dealership and I can honestly say that it was a great experience. Even though I was uneasy at first, Guillermo made me feel confident and pleased with my final car choice. People looking for a great deal, car, and service should definitely check out ray chevrolet. More
We test drove a F150 crewcab on May 1. Everyone was courteous at that time. We received a phone call from Alec after the vist asking some questions and he said he would get back to me May 3 (friday). W courteous at that time. We received a phone call from Alec after the vist asking some questions and he said he would get back to me May 3 (friday). We had looked at another truck elsewhere but finally decided on this one. Received no call on Friday. Called Ray Chev Friday evening and made a deposit on the truck to hold. Was told by Dylan that another party was coming in at 7 to test drive. Received a call from Dylan that this second party arrived early to test drive and that even though we had made a deposit, since they were in the shop at the time, they would get first dibs on the truck. I call Chris (one of the managers) and ask what their policy is. He tells me that at the very time we were making our deposit, the second party was already closing the deal on that truck, not just test driving it! Our deposit counted for nothing, no one called me back, no sales person bothered to call and say they had a second party coming to look at the truck friday (tonight) would we like to finish the purchase. All I get is that there was "miscommunication" at their end. To me it is a case of clear underhandedness!! I wouldn't do business with that shop if it was the last dealer on earth!!! More
Chuck Gio was very helpful in: (a) staying within my budget; (b) finding me the car I was looking for; and (c) getting me a good deal on my trade-in. Bottom line: Chuck did what I asked him to do and I budget; (b) finding me the car I was looking for; and (c) getting me a good deal on my trade-in. Bottom line: Chuck did what I asked him to do and I walked away happy with a good car and no car payment. Thanks, Chuck! More
A rating of "Great" doesn't quit reflect our experience at Ray Chevrolet. Tony Jenson and Joe Nash were more like miracle workers in our case. My daughter was "up-side-down" and two years i our experience at Ray Chevrolet. Tony Jenson and Joe Nash were more like miracle workers in our case. My daughter was "up-side-down" and two years into a bad car purchase from another dealership. My goal was to help her get out of the sky-high interest payment and to put her in a car that she could afford. While on-line, we spotted a 2010 Suzuki at Ray Chevrolet. I was a little apprehensive about traveling the distance at first (we're in Chicago), but from the moment we stepped into the dealership and met with Tony Jenson I felt right at home and knew we were in the right hands. Tony was friendly, courteous and professional as he discussed the various options to help us in our situation. I really appreciated Tony's honesty. In a car sales environment where even the most savvy of car buyers can feel at a disadvantage, Tony and the staff at Ray put us completely at ease with their no nonsense-honest car sales. We were then introduced to Joe Nash, which I have to say HAS to be one of Ray's best finance managers. Warm, personable and professional. Joe met with us, and a short time later we were sealing the deal on a great car purchase and an even better financing deal. Joe, you are the BEST!!! I will definitely recommend Ray Chevrolet to my friends and family. Thanks again for a great buying experience. More
I have already recommend this dealer to anyone who is looking to buy they where friendly and professional from the moment I stepped in the door. I have never felt so comfortable buying a used vehicle as looking to buy they where friendly and professional from the moment I stepped in the door. I have never felt so comfortable buying a used vehicle as I did with the people at Ray Chevy, they got me into a beautiful car that accomadates my family and all of our daily needs they did not stop until I was absolutely happy with my purchase they have even gone as far as letting me know if I have any questions what so ever regarding my purchase just give them a call and they will answer any and all my questions. More
We were looking for a car for my daughter Lauren. We searched on the internet and at other dealers in the area. What we found at Ray Chevrolet impressed us. They had just the car for her a 2011 Suzuki K searched on the internet and at other dealers in the area. What we found at Ray Chevrolet impressed us. They had just the car for her a 2011 Suzuki Kizashi. The sales people, Chris Kahlmorgan and Jay (sorry I did not get your last name) were extremely helpful and made the buying process almost painless. I will look to Chris for my future auto needs and Lauren feels the same way. More