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Ray Chevrolet
Fox Lake, IL
4,516 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 4,516 reviews
June 13, 2013
I came in to trade in my Colorado and thanks to jay Conway I now own 2013 cruze. jay was friendly and knowledgeable and put me in the right car! Conway I now own 2013 cruze. jay was friendly and knowledgeable and put me in the right car! More
by jnuccio44
Employees Worked With
jay Conway
June 13, 2013
We are from Wisconsin and drove 1 1/2 hrs to Ray We are from Wisconsin and drove 1 1/2 hrs to Ray Chevrolet in Illinois. We did a lot of research on Suburban’s online in our area and decided to go We are from Wisconsin and drove 1 1/2 hrs to Ray Chevrolet in Illinois. We did a lot of research on Suburban’s online in our area and decided to go to Ray Chevrolet to look at the 2003 Suburban that they had listed. We stopped and looked at several Suburban’s and Tahoe’s on the way down. We found a couple that we liked and compared them to the one at Ray Chevrolet. The price that they listed was typical of the Suburban’s that we saw. Jay Conway was the main reason that we decided to go with the one at Ray Chevrolet. He and the service department went out of their way to make sure that the used truck that we bought was as close to new condition that they could get it. Jay is very friendly and easy to work with. We are very happy with our purchase and would go back in the future. More
by cms101970
June 13, 2013
Quick responses, friendly people, and good pricing are great assets to a dealership, but Ray Chevy takes it to another level. I did my homework prior to the visit so I was a pretty easy sale. However my great assets to a dealership, but Ray Chevy takes it to another level. I did my homework prior to the visit so I was a pretty easy sale. However my next purchase will be with Ray and hopefully Jay as well. I can't wait to check and see how the service department does, but I'm sure it will be just as good. More
by jdiller42
Employees Worked With
Jay Conway
June 12, 2013
Jay Conway & Jason Adler were very efficient & helped us trade our 08 Malibu to the new '13 Malibu.They were very helpful and responsive.They made our purchasing experience at Ray Chevy really smo helped us trade our 08 Malibu to the new '13 Malibu.They were very helpful and responsive.They made our purchasing experience at Ray Chevy really smooth and FAST!They also made sure they got all our questions answered. We're very happy and satisfied! Thank you again Jay Conway & Jason Adler. More
by tjprodriguez
Employees Worked With
Jay Conway
June 11, 2013
Everyone was very responsive and follow up from my original internet inquiry was good. Rich was very patient and sought out and provided answers to all my questions and concerns. Rich was also original internet inquiry was good. Rich was very patient and sought out and provided answers to all my questions and concerns. Rich was also very pleasant and fun to work with and talk to. Big Thanks! Charles More
by hadaford
Employees Worked With
Rich Gniadek
June 10, 2013
My 17 yr old son spotted a 2005 chevy blazer on line he had been looking for. I contacted Ray Chevrolet and met with Jay Conway. We quickly came to an agreement and traded in my sons old car. Jay was fa had been looking for. I contacted Ray Chevrolet and met with Jay Conway. We quickly came to an agreement and traded in my sons old car. Jay was fantastic as well as all the other associates at Ray Chevrolet. More
by pdg104
Employees Worked With
Jay Conway
June 05, 2013
Ryan was very helpful and showed my daughter and I all the gadgets on the car and was just wonderful. This is probably the best experience I have ever had with a car salesman. He went the extra mile to he the gadgets on the car and was just wonderful. This is probably the best experience I have ever had with a car salesman. He went the extra mile to help us. Thank you! More
by Spongebarb1957
Employees Worked With
June 05, 2013
I am writing this review because I just had an amazing experience with your salesman, Jay Conway! He was very friendly, knowledgeable, and did everything he could to make shopping for a new car a pleasant experience with your salesman, Jay Conway! He was very friendly, knowledgeable, and did everything he could to make shopping for a new car a pleasant and exciting experience for me. Jay was very in tune with my needs and never tried to push me into something that wasn't right for me and my family. I am so happy with my new car and would recommend this dealership and Jay to all of my friends and family. Thanks so much Jay, you are awesome!! More
by Brianna18
Employees Worked With
Jay Conway
June 05, 2013
Visited Ray Chevrolet to just check out a few vehicles. Jay Conway, our sales rep, was extremely helpful and willing to help me find the perfect vehicle. The dealership as a whole was friendly and cust Jay Conway, our sales rep, was extremely helpful and willing to help me find the perfect vehicle. The dealership as a whole was friendly and customer service is #1. You truly feel that they value your business at Ray and want to do everything possible to earn and keep your business. Liz McAllister More
by fitliz
Employees Worked With
Jay Conway
May 31, 2013
I called Ray Chevrolet at 2:00 on Thur. to make sure a vehicle was still available. I spoke to several (Jays) including sales manager. They assured me that the 2010 GMC would be there and we set up an app vehicle was still available. I spoke to several (Jays) including sales manager. They assured me that the 2010 GMC would be there and we set up an appointment with Lindsey (internet sales) at 7:30 that evening. We arrived and we were greeted by another Jay, who said" he would help by calling Lindsey" He made a phone call, it ended up being to Jay (sales manager). It was decided that greeter Jay would help us. So instead of taking us to see the vehicle, (which we thought was strange) we were asked about our credit and if we wanted to start credit search. We said" no, how about we see vehicle and talk about price before that". So then he asked about trade-in and we gave him the information. It was starting to get dark so we asked again to see vehicle before it was dark out. Jay said OK and went to find it. 10 min later he came back with Lindsey, He started by saying there was a problem. She then said that the vehicle was off site getting detailed, and that happens when it is new to dealership and they have to wiat for lien to clear and other things. I then said "we'll it looked detailed on the dealership webpage and it been listed here for a while?" Realizing she was caught in a lie she stumbled "Oh wait, I meant it went to the bodyshop that is offsite"" We're sorry can we get you a gift card for gas or to best buy or somthing?" Really??? You just wasted my time, my gas and then lied to us!!!! So be aware and do some research. This 2010 GMC truck might be in the Bodyshop or at detail?? By the way this truck was also for sale at Kimberly dealership in Davenport Iowa in early APR 2013, If you look at the tailgate picture you can still see the dealer sticker.. VIN #: 3GTRKWE30AG136830 Stock #: P8839 More
by Mitza
Employees Worked With
Jay, Lindsey
