Back

Ray Catena Porsche

Edison , NJ

4.8
860 Reviews

920 US Highway 1

Edison , NJ

08817

Directions

By Type

Showing 860 reviews

September 25, 2015

!!!!!!!!RESULT / VERDICT: CHOOSE DIFFERENT PLACE TO BUY YOUR Mike Cayenne: There are a lot of problems and difficulties that I met. One of the problem is that the price for the car and discount were different on More

by MikeCayenne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Germino, Chris Violante, Faith Fontaine
Nov 30, 2015 -

Ray Catena Porsche responded

Mike, we sincerely apologize and are truly sorry to hear that you are upset with your purchase. As you mentioned, “the price on the phone was different than the price that was given to you when you arrived at the dealership.” This is because the discount that was discussed over the phone was on a Panamera, however at the time of negotiation, you had requested pricing on a completely different vehicle model… the Porsche Cayenne. We certainly tried to get as close as we could with a similar discount, but being a different model the pricing differed. Each Porsche vehicle is unique, therefore the price is relative to each specific vehicle. Ultimately, we made sure you were happy with the vehicle prior to delivering it to your house in Long Island. Regrettably, things must’ve changed after the vehicle delivery and we’ve attempted to satisfy your concerns on multiple attempts. You mentioned that there was a service issue a week later, and we immediately tried to take action to have your vehicle taken care of by sending our service department to pick up your vehicle. Unfortunately, we we’re unable to do so as we did not have your permission to correct the issue. We pride ourselves on customer service and satisfaction and genuinely apologize if you feel otherwise.

September 25, 2015

Best Automobile, Best Dealership Experience. Period. From the moment I came into the dealership in Edison to the time I drove away in my 2015 Porsche Cayman, the experience was truly unsurpassed. Thanks More

by VBCayman15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Grysman
September 18, 2015

The Fun is Back! Morris, The car is amazing, as well as your unparalleled personal attention that I received before and during the purchase. I also thank you for yo More

by alfyhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Grysman
August 26, 2015

Thank You Morris! Morris Grysman is an excellent dealer — he is incredibly kind, professional, and knows how to make the purchasing experience both worthwhile and enjoy More

by hovani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Grysman
August 12, 2015

White glove service Eddie is the most fabulous associate I've ever dealed with at Porsche. I've literally never been happier with a purchase in my life. Ed was so amazin More

by fatimasaprincess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Mayorga
August 09, 2015

The best experience with Lenny Inserra! Lenny Inserra is the best car salesman I have ever dealt with & only wish I could have him for every car purchase. He's not only completely very kno More

by LydiaLo
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
August 08, 2015

Great first Porsche buying experience Lenny Inserra was a very knowledgeable, friendly and helpful sales rep. My wife and I asked a lot of very detailed and specific questions, and on the More

by bcgruner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Germino, Lenny Inserra
August 05, 2015

Buying my first Porsche I was initially not sure which car I wanted. I got quick appointments to drive not only Porsche but all the other contenders right at one place. After More

by Anideal9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Marinelli
August 03, 2015

2016 Cayenne Diesel and my main man Gunther Wu If you're looking for an overall experience of satisfaction don't look any further stop by and see these guys and if you're looking for one person in More

by Ratetheseguys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 31, 2015

Great experience Morris is very friendly and i have a great experience when purchasing my Macan. Whoever needs to buy or lease a Porsche, Morris is highly recommended More

by rachel83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Grysman
...
76
...