Ray Catena Lexus of White Plains
White Plains, NY
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Always the best Simply the best service reps and Technicians in the Auto business. The facility is wonderful and very accommodating. I have been to many dealerships Simply the best service reps and Technicians in the Auto business. The facility is wonderful and very accommodating. I have been to many dealerships , Lexus, infiniti and Cadillacs. They could all learn from this dealership. More
Ray Catena is a gem and Mike Barone does him proud Nine Lexus cars since the first RX 300 in 1998. Mostly pleasant buying experiences with a few crossed words with the "Let me talk to my Manager" dinos Nine Lexus cars since the first RX 300 in 1998. Mostly pleasant buying experiences with a few crossed words with the "Let me talk to my Manager" dinosaurs. Have had some 30+ cars of various kinds since 1967. Always dreaded the brass knuckle negotiations and rudeness of the "salesman". Mike Barone is cut of a different cloth: he tries to understand what you want and offers you a deal that does not change once you agree. Pleasant, highly intelligent and replete with integrity. Most pleasant buying experience ever for a Lexus RX 2020. Ray, if you read this, Mike is one the reasons why you efforts have been a success. More
Best Car Purchase Experience....ever I was very impressed with the willingness to work with me as a buyer to purchase a luxury brand that was a little outside my budget. I never purchased I was very impressed with the willingness to work with me as a buyer to purchase a luxury brand that was a little outside my budget. I never purchased a Lexus before and was pleasantly surprised with the level of courtesy and professionalism from everyone at the dealership. I would highly recommend them. Michael Barone (sales consultant) was especially helpful and patient with all my questions. More
Love my Lexus Again, I can only rave about Ray Catena Lexus of White Plains. Three years ago I leased a 2017 ES350 and loved it. I had great service and everyone Again, I can only rave about Ray Catena Lexus of White Plains. Three years ago I leased a 2017 ES350 and loved it. I had great service and everyone was most helpful. With just three months before my lease was up, I spent time with Fabio Villa, Sales manager, and Michael Bergman, Sales consultant.They helped me go over my possibilities: to buy my 2017 leased car, to buy a new car or to lease a new car. As a result, I now have a new 2019 ES350 lease. Michael helped me to figure out costs and made it possible to include most of my requests. In just three days, I drove off the lot with my new car--very fast service! As in the past, I know I can go to this dealership and get superior service. I look forward to three more years with my lovely Lexus! More
Pleasant experience buying a car from Michael Buying a car from Michael Barone was very pleasant experience. He was thorough with his explanation of vehicles/programs, patient, and answered all ou Buying a car from Michael Barone was very pleasant experience. He was thorough with his explanation of vehicles/programs, patient, and answered all our questions. I would recommend him to anyone who is interested in buying Lexus. Based on the experience with Michael Barone we will be repeat customers. My husband and I feel lucky we had him as our salesperson. More
To say that I was happy with my recent experience would be an understatement. I was thoroughly pleased. Mr. Shavaune is the epitome of professionalism! And he has my business for as long as I’m a Lexus own be an understatement. I was thoroughly pleased. Mr. Shavaune is the epitome of professionalism! And he has my business for as long as I’m a Lexus owner. Courteous. Professional. I didn’t feel rushed. All of my questions were answered. He kept his promises made and made me feel extremely valued throughout the whole process. Kudos to this young man and the team at Lexus. He is an asset!! I will be referring all of my friends and family who are interested in the Lexus brand!! More
A Wonderful Experience Thank you to Shavaune for a great shopping experience!! So professional, kind and so much patience. First time buying a Lexus at this location and he Thank you to Shavaune for a great shopping experience!! So professional, kind and so much patience. First time buying a Lexus at this location and he made it so easy for me. I would recommend him to anyone looking to purchase a Lexus. I just love my new NX 300 F Sport!!!! In addition, the Staff was so helpful and informative with the process of picking up my new vehicle. The service department ..Alan and his team ....do an impeccable job!!!! Always thorough and helpful in delivering the best service possible. Thank you again!! More
A Great Experience Silvia was an absolute pleasure to work with from start to finish. A real breath of fresh air for a car salesperson. She was direct, honest and very Silvia was an absolute pleasure to work with from start to finish. A real breath of fresh air for a car salesperson. She was direct, honest and very attentive throughout the entire process. We really appreciated how simple she made everything. We never felt like we were getting a "sales pitch" or half-truths. Would highly recommend her to anyone looking at getting a Lexus in the Westchester area. More
Always amazing! I have never had a bad experience with This service department. Sal and the team does an amazing job of really delivering a world class experience. I have never had a bad experience with This service department. Sal and the team does an amazing job of really delivering a world class experience. They are very informative and do a great job of helping you understand everything about your vehicle. Highly recommend! More
Excellent sales experience No pressure dealership. They will provide options and solutions to meet your price. They allowed me to look at the vehicle before purchase. No pres No pressure dealership. They will provide options and solutions to meet your price. They allowed me to look at the vehicle before purchase. No pressure for extended warranty. More