Ray Catena Lexus of White Plains
White Plains, NY
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Best Car Purchase Experience....ever I was very impressed with the willingness to work with me as a buyer to purchase a luxury brand that was a little outside my budget. I never purchased I was very impressed with the willingness to work with me as a buyer to purchase a luxury brand that was a little outside my budget. I never purchased a Lexus before and was pleasantly surprised with the level of courtesy and professionalism from everyone at the dealership. I would highly recommend them. Michael Barone (sales consultant) was especially helpful and patient with all my questions. More
Love my Lexus Again, I can only rave about Ray Catena Lexus of White Plains. Three years ago I leased a 2017 ES350 and loved it. I had great service and everyone Again, I can only rave about Ray Catena Lexus of White Plains. Three years ago I leased a 2017 ES350 and loved it. I had great service and everyone was most helpful. With just three months before my lease was up, I spent time with Fabio Villa, Sales manager, and Michael Bergman, Sales consultant.They helped me go over my possibilities: to buy my 2017 leased car, to buy a new car or to lease a new car. As a result, I now have a new 2019 ES350 lease. Michael helped me to figure out costs and made it possible to include most of my requests. In just three days, I drove off the lot with my new car--very fast service! As in the past, I know I can go to this dealership and get superior service. I look forward to three more years with my lovely Lexus! More
Pleasant experience buying a car from Michael Buying a car from Michael Barone was very pleasant experience. He was thorough with his explanation of vehicles/programs, patient, and answered all ou Buying a car from Michael Barone was very pleasant experience. He was thorough with his explanation of vehicles/programs, patient, and answered all our questions. I would recommend him to anyone who is interested in buying Lexus. Based on the experience with Michael Barone we will be repeat customers. My husband and I feel lucky we had him as our salesperson. More
To say that I was happy with my recent experience would be an understatement. I was thoroughly pleased. Mr. Shavaune is the epitome of professionalism! And he has my business for as long as I’m a Lexus own be an understatement. I was thoroughly pleased. Mr. Shavaune is the epitome of professionalism! And he has my business for as long as I’m a Lexus owner. Courteous. Professional. I didn’t feel rushed. All of my questions were answered. He kept his promises made and made me feel extremely valued throughout the whole process. Kudos to this young man and the team at Lexus. He is an asset!! I will be referring all of my friends and family who are interested in the Lexus brand!! More
A Wonderful Experience Thank you to Shavaune for a great shopping experience!! So professional, kind and so much patience. First time buying a Lexus at this location and he Thank you to Shavaune for a great shopping experience!! So professional, kind and so much patience. First time buying a Lexus at this location and he made it so easy for me. I would recommend him to anyone looking to purchase a Lexus. I just love my new NX 300 F Sport!!!! In addition, the Staff was so helpful and informative with the process of picking up my new vehicle. The service department ..Alan and his team ....do an impeccable job!!!! Always thorough and helpful in delivering the best service possible. Thank you again!! More
A Great Experience Silvia was an absolute pleasure to work with from start to finish. A real breath of fresh air for a car salesperson. She was direct, honest and very Silvia was an absolute pleasure to work with from start to finish. A real breath of fresh air for a car salesperson. She was direct, honest and very attentive throughout the entire process. We really appreciated how simple she made everything. We never felt like we were getting a "sales pitch" or half-truths. Would highly recommend her to anyone looking at getting a Lexus in the Westchester area. More
Always amazing! I have never had a bad experience with This service department. Sal and the team does an amazing job of really delivering a world class experience. I have never had a bad experience with This service department. Sal and the team does an amazing job of really delivering a world class experience. They are very informative and do a great job of helping you understand everything about your vehicle. Highly recommend! More
Great Customer Service and Professionalism This was our second lease with Michael Barone at Ray Catena Lexus of White Plains. He is very professional, as are all the employees. Michael is a n This was our second lease with Michael Barone at Ray Catena Lexus of White Plains. He is very professional, as are all the employees. Michael is a no pressure, knowledgeable guy. We wouldn't have gone back a second time if we didn't have a good experience the first time. Jo and Rick LaBella More
Excellent sales experience No pressure dealership. They will provide options and solutions to meet your price. They allowed me to look at the vehicle before purchase. No pres No pressure dealership. They will provide options and solutions to meet your price. They allowed me to look at the vehicle before purchase. No pressure for extended warranty. More
Thank you Tim for the great buying experience Leased a new 2019 RX350 from Tim Feighery and my experience could not have been better.Tim was professional and honest( none of that “ Let me talk to Leased a new 2019 RX350 from Tim Feighery and my experience could not have been better.Tim was professional and honest( none of that “ Let me talk to my boss nonsense). Tim’s the best sales consultant I have ever dealt with in 30+ of buying and leasing cars. Tim was upfront, honest and knowledgeable. and made the whole experience a stress free pleasure. I owned a Lexus before about 8 years prior and my excellent opinion of them has not changed. I met with Tim at 10 am and picked up my car that same day in the evening and I love it. Incredible experience from start to finish.Thanks Tim and Ray Catena for making it a pleasure. Kudos to Frank Acevedo in the service department, He is one of reasons I chose Lexus again as Frankie was my service advisor for 6 years prior and he’s the absolute best. Ray Catena Lexus is lucky to have Tim and Frankie among their staff. Their the absolute best. If looking for a Lexus this is the only place to go. More