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Ray Catena Lexus of White Plains
White Plains, NY
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2017 IS 300 My experience was amazing, my sales consultant Tim Feighery went above and beyond . From all the great information to the great customer service he pr My experience was amazing, my sales consultant Tim Feighery went above and beyond . From all the great information to the great customer service he provided us. It shows why we have already bought another car with the help from Tim. More
Great I was a great experience. Shavaune Shackleford was patient, professional and very informative. His manager whose name I do not recall was also ve I was a great experience. Shavaune Shackleford was patient, professional and very informative. His manager whose name I do not recall was also very professional. More
Very Good Sales Experience I echo the statement I've just read from a previous customer that stated that Shavaune Shackleford was patient, professional, and very informative. H I echo the statement I've just read from a previous customer that stated that Shavaune Shackleford was patient, professional, and very informative. He came across as very knowledgeable about acquiring a lease, didn't use any pressure tactics, and stood by all his statements -therefore I would conclude that he did an excellent job. More
Michael Barone Leasing my ES350 was a very nice experience and Mike was very helpful and very knowledgeable, Itvwas a very pleasant experience. Lexus IS a great car Leasing my ES350 was a very nice experience and Mike was very helpful and very knowledgeable, Itvwas a very pleasant experience. Lexus IS a great car and very good quality More
Outstanding Michael is an exceptional salesman. He heard every word I said and worked with me every step of the way. I have been to many dealerships and usually Michael is an exceptional salesman. He heard every word I said and worked with me every step of the way. I have been to many dealerships and usually feel dismissed. Thank you Michael for such a positive experience. I love my new vehicle More
Highly Recommend Just acquired my fourth RX350. This is the first time I went to Ray Catena Lexus of White Plains and worked with Michael Bergman. Suffice, to say, I Just acquired my fourth RX350. This is the first time I went to Ray Catena Lexus of White Plains and worked with Michael Bergman. Suffice, to say, I plan to continue to own Lexus and plan not to go anywhere else or use any other salesman. My lease was due to expire and I planned to get my next Lexus in the dealership where I got my prior two Lexus. I went to Ray Catena ( had some time to kill on my way to the mall) and spoke with Michael. He is not only very knowledgeable about the car, he gave me a competitive bid, which was 10% less than the dealership I was going to use. I went back to my prior dealership and they did not meet the Ray Catena price. Michael made it very easy to get a car and the old process was very seamless. Other than hearing Michael's jokes - some of which are funny!! Just to illustrate, Michael's client service, I forgot the trunk shield in my old car and Michael agreed to meet me on Sunday ( the showroom is closed) so, I can drop it off and not be charged. A real gentleman and very professional. More
Smooth Quick and Great Price Michael made my buying experience quick and easy. It was a pleasure to deal with him and this dealership does not have a business manager using high p Michael made my buying experience quick and easy. It was a pleasure to deal with him and this dealership does not have a business manager using high pressure tactics to sell unneeded extras. They have a comfortable show room and I look forward to a long relationship. More
Great customer service Michael Bergman was very customer friendly and found me the car I wanted in the colors I wanted. He made me feel important and had along of patience w Michael Bergman was very customer friendly and found me the car I wanted in the colors I wanted. He made me feel important and had along of patience with my schedule to pick up my brand new Lexus. Thank you Michael. I have found my car guy!!! More
Excellent service My experience at the dealership was extremely professional. Everyone (staff and management) were very friendly and knowledgeable and went beyond their My experience at the dealership was extremely professional. Everyone (staff and management) were very friendly and knowledgeable and went beyond their means to provide me with the best service. It was particularly a pleasure working with Silvia who was very attentive and professional. More
Professional and Precise This dealer was very friendly and professional.. Working with Michael felt more like having a conversation with a family friend.. than with a salesman This dealer was very friendly and professional.. Working with Michael felt more like having a conversation with a family friend.. than with a salesman. Thanks Michael; we appreciate you and your interpersonal skills which help make sales be more like serving... Thanks for Great Service More