Ray Catena Lexus of White Plains
White Plains, NY
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Always a consistently amazing experience! We just picked up our 4th Lexus vehicle from Ray Catena Lexus of White Plains in less than 3 years. I have left there every time feeling very impress We just picked up our 4th Lexus vehicle from Ray Catena Lexus of White Plains in less than 3 years. I have left there every time feeling very impressed with the professionalism, customer service and ease of the entire purchasing process. Tim went above an beyond in finding and attaining a specific vehicle for us and truly appreciate his efforts! Wilson did a great job in showing and explaining the new features of the vehicle and not repeating those features we are familiar with on our other Lexus vehicles. We started doing business with Ray Catena Lexus of White Plains by having our cars serviced with Sal Cirillo and have been so impressed with the complete buying and service experience. By far the best of the many dealerships I have done business with in the past! Well done! More
Great staff! They truly have great friendly people working there. I was able to be who I am and express myself freely without worrying if they'll treat me differen They truly have great friendly people working there. I was able to be who I am and express myself freely without worrying if they'll treat me differently. My sales person was awesome! And I apologize that I can't remember the wonderful product specialist's name, who went over the car with me, but he was great as well. I love my IS350!!! I was a loyal Mercedes Benz owner for 8yrs and leased 5 Mercedes. Looks like, I will be a loyal Lexus owner from now on. Great job team!!! Keep it going!!! More
Easygoing and attentive Although this was my first car-buying experience, I can say that Michael exceeded all my expectations. He listened to all of my wants and needs and re Although this was my first car-buying experience, I can say that Michael exceeded all my expectations. He listened to all of my wants and needs and really got to know me. I felt very relaxed throughout the meetings and he made me feel welcome and cared for. I went to Pepe Inifiniti around the same time and my experience was subpar. I felt like the Inifiniti consultant wasn't even trying to sell me a car and I was just turned off by the overall vibe. I know that getting a commission is important but I felt that Michael Barone truly cared about me as a customer and not just my money. Even the Sales Manager Nick Manzi made it a point to stop by and show genuine interest in my car-buying experience. I would definitely recommend him to my friends and family! More
Excellent customer service Very friendly and warm greeting. Professional and easy to work with. I truly recommend this dealership! Wilson was extremely nice overall and explaine Very friendly and warm greeting. Professional and easy to work with. I truly recommend this dealership! Wilson was extremely nice overall and explained all features of the vehicle. Fabio was superb! cant say enough nice things about him. Very professional and easy to speak to. Excellent customer service! More
Excellent My experience with Fabio was fantastic. This was my first time leasing a car and I was not completely knowledgeable on the process, but he was extrem My experience with Fabio was fantastic. This was my first time leasing a car and I was not completely knowledgeable on the process, but he was extremely informative. He set me up with the NX 300 FSport and I couldn't be happier. He explained everything every step of the way, and the process couldn't be more flawless. I went to other dealers before Lexus because I was not sure exactly what car I wanted, and didn't feel nearly as comfortable or trusting as I did with Fabio. I mentioned I liked the red bows that were on the cars in the showroom, and he added a very sweet touch of putting one of the bows on my car when I went to pick it up! No doubt I'll be returning to him after my lease it up for another Lexus. More
Amazing experience I have been car shopping for the past few months. Went to Acura, Cadillac & Infiniti before landing at Ray Catena Lexus in White Plains. I worked wi I have been car shopping for the past few months. Went to Acura, Cadillac & Infiniti before landing at Ray Catena Lexus in White Plains. I worked with Rick Brogan (sales) & John D'Innocenzo (financing) & could not have been more pleased with the service I received. Both Rick & John listened to my needs and the deal they offered was great. The entire staff at Ray Catena White Plains was very friendly. They found me the specific car I wanted and within 1 week I had my new car. I love my new RX-350 and look forward to working with the service dept in the future as well. More
new lease experience I just leased a new Lexus IS 300. The showroom is expansive. The front desk is very welcoming. My salesman, Michael Bergman was very helpful. He had t I just leased a new Lexus IS 300. The showroom is expansive. The front desk is very welcoming. My salesman, Michael Bergman was very helpful. He had through knowledge of the car. He was honest. Everything was handled as promised. He has a good sense of humor and was easy to deal with. His manage, Dan Zaccagnino was also a pleasure to deal with. Interacting with this dealership was a very positive experience. More
treated extremely well We just purchased our second car from Peter Doyle and would not think of going elsewhere.He is knowledgeable, responsive and professional.He was recom We just purchased our second car from Peter Doyle and would not think of going elsewhere.He is knowledgeable, responsive and professional.He was recommended to us by friends and we have similarly done the same. More
Excellent Service! Very pleasant and friendly environment. This is my second car purchased at this dealership. My salesperson was outstanding and I? couldn’t be more pl Very pleasant and friendly environment. This is my second car purchased at this dealership. My salesperson was outstanding and I? couldn’t be more pleased with my new Lexus. More
Shavaune was "Da bomb" Excellent car buying experience!!!!!! First I googled top Lexus dealerships in N.Y. and Ray Catena Lexus of White Plains and Larchmont came up. I entered my information and Shavaune was t First I googled top Lexus dealerships in N.Y. and Ray Catena Lexus of White Plains and Larchmont came up. I entered my information and Shavaune was the first person that called. I gave him some details of what I was looking for and we made an appt. for 11/4/17. Shavaune was an absolute pleasure to work with! Very easy going and mild mannered. Not pushy at all. Very accommodating, knowledgeable, patient as well as attentive. He made the process easy and enjoyable. Definitely would recommend him. Thanks again!!!!!! More