Ray Catena Lexus of White Plains
White Plains, NY
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Good experience My first Lexus and it was a positive experience at this dealership. My salesperson, Peter Doyle, was very professional and helpful throughout the pro My first Lexus and it was a positive experience at this dealership. My salesperson, Peter Doyle, was very professional and helpful throughout the process. I would recommend working with him. More
Best ever Our 5th Lexus - all from Ray Catena and salesman Michael Barone. They are extremely accommodating and Michael is a pleasure to work with. He’s very Our 5th Lexus - all from Ray Catena and salesman Michael Barone. They are extremely accommodating and Michael is a pleasure to work with. He’s very diligent, knowledgeable and goes the extra mile to meet customer needs. Service department is top-notch. More
Start to Finish in less than Half Day Contacted Lexus dealership regarding a CPO vehicle advertised on their website. Spoke to salesperson Sylvia Daniels and made appointment for following Contacted Lexus dealership regarding a CPO vehicle advertised on their website. Spoke to salesperson Sylvia Daniels and made appointment for following morning (her normal day off). We met on schedule.. I decided to purchase the car, and she handled the whole transaction in a very professional and courteous manner. After just a few hours I was able to get financing, do all the paperwork and be on my way with a Lexus ES 350. She also introduced me to her sales manager Anthony , Tim from compliance, and Frankie from service. I felt very confident dealing with Sylvia and the others. I would highly recommend that anyone interested in purchasing a Lexus go to Ray Catena Lexus of White Plains and meet with Sylvia. More
Second time to say Thank You to Fabio ! Loved my first IS so much I knew I would be coming back for my next one. Fabio Villa takes all the pressure and stress out of purchasing a car. He i Loved my first IS so much I knew I would be coming back for my next one. Fabio Villa takes all the pressure and stress out of purchasing a car. He is thorough, knowledgeable , patient and experienced. He saw me light up when I looked at the IS F Sport and simply said, " You will love it." Fabio is wonderful. Couldn't imagine going elsewhere. More
Excellent Experience My experience with Shavaune Shackleford was excellent from the first time I walked into the showroom and met him to the final papers on my new lease. My experience with Shavaune Shackleford was excellent from the first time I walked into the showroom and met him to the final papers on my new lease. Shavaune is knowledgeable and carefully discussed my options with me for turning in my old lease and getting a new lease. This was the best experience I have had at a Lexus dealership in many years. Prior to White Plains I have used two other dealerships based on where I lived. More
Second time even better than the first one. My first experience with Ray Catena Lexus was simply perfect. I did not have a single issue. Over three years my car visited the dealership strictly f My first experience with Ray Catena Lexus was simply perfect. I did not have a single issue. Over three years my car visited the dealership strictly for regular maintenance and I enjoyed its quality and performance during the duration of my lease. Ray Catena has a great asset in Michael Barone. Mike is a gentleman. He was the true differentiation 3 years ago when I leased the first car. His patience and personal engagement really made a major difference. Also Wilson was fantastic at explaining the bells and whistles of the chosen vehicle (ES350). At time of renewal I considered checking Mercedes and BMW but decided that there was no reason to change as I am very happy with the results of having a Lexus. Second time around: Mike did it again. No doubt that the car itself was the key element on deciding to renew a lease but dealing with Mike and the great maintenance service of Ray Catena sealed the second deal. A total pleasure. More
Mike Barone My boyfriend and I walked in Ray Catena only to tear drive the Lexus NX 200, I didn’t think I would walk out with a new car. Mike was great to us, I w My boyfriend and I walked in Ray Catena only to tear drive the Lexus NX 200, I didn’t think I would walk out with a new car. Mike was great to us, I would recommend him if ur looking to buy a new car. More
Excellent My overall experience was excellent. It was my first time leasing and Shavaune made the whole process easy and simple. He was also friendly and helpfu My overall experience was excellent. It was my first time leasing and Shavaune made the whole process easy and simple. He was also friendly and helpful. I would definitely recommend him and this dealer. More
Buying a new car can be a pleasant experience! From the moment we walked into Ray Catena Lexus of White Plains, the new car buying experience changed for us. We were warmly greeted at reception, o From the moment we walked into Ray Catena Lexus of White Plains, the new car buying experience changed for us. We were warmly greeted at reception, offered beverages and then introduced to Michael Barone. Michael is a very warm, naturally humorous man who made us feel like valued customers. He not only was glad to answer all our questions (and there were many), but encouraged us to ask more. It seems that at Ray Catena of White Plains, the staff are proud to represent Lexus and are glad to share their expertise. There is virtually none of the usual high pressure car sales techniques. They let their excellent products speak for themselves. We are very glad to have chosen Lexus and very lucky to have dealt with Michael Barone. We love our new Lexus! More
Michael Barone's Salesmanship I just purchased my second Lexus from Michael Barone and it was a pleasure working with him. He understood what I wanted in a vehicle and this year I I just purchased my second Lexus from Michael Barone and it was a pleasure working with him. He understood what I wanted in a vehicle and this year I opted for the 2018 NX, whereas, previously I drove the IS 250. I never Michael pressuring me. He's forthright. He's laid back and has a good sense of humor. He's very good about educating a customer about the pros and cons of a vehicle's features. In fact, we had a back and forth dialogue about what vehicle would best fit my needs and pocket book. So, I never look back after purchasing a vehicle from Michael. I'm thoroughly enjoying my driving experience now. More