Ray Catena Lexus of White Plains

Amazing! I have always wanted an IS but was always dreaded going to the dealer. I hopped into Ray Catena, as a lets just go see what they say, and I was so ple I have always wanted an IS but was always dreaded going to the dealer. I hopped into Ray Catena, as a lets just go see what they say, and I was so pleased. From the minute I stepped inside everyone made me feel so welcome. I worked with Fabio Villa and he was amazing, down to earth, straight forward, knowledgeable about all the models of the cars, and just so genuine. I did not feel pressured at all nor did I feel as if I was getting the run around for him to just make a sale. After I saw the cars Fabio worked with me to get me to a price where I can afford to drive my dream car. I also was in route to visit another Lexus dealer when my husband said no because he felt comfortable with Ray Catena Lexus, and he felt they were giving us the BEST deal. I was a little indecisive when it came to picking the color of he car I wanted, I actually changed my mind about 100 times (sorry again Fabio), but Fabio was patient, and never once rushed me or put pressure on me to make a decision. This is something I am grateful for because buying a car is a decision where a lot of thought has to be put into things, and Fabio let me take all the time I needed to make the best possible decision. The customer service was exceptional and this was literally the best car dealer experience I have ever had. Thanks again. More

My dream car! I found my perfect car and Shavaune did all he could do to help me make it mine. He worked over and above the process and I would absolutely recommen I found my perfect car and Shavaune did all he could do to help me make it mine. He worked over and above the process and I would absolutely recommend him to anyone! More

Leasing a new car Doing business with Shavaune Shackelford was an absolute pleasure. He is extremely professional, knowledgeable and courteous. He made the car leasing Doing business with Shavaune Shackelford was an absolute pleasure. He is extremely professional, knowledgeable and courteous. He made the car leasing experience something to look forward to next time. More

Superior service and easy to deal with I have had great service in White Plains and the staff is always friendly and helpful with any questions I have had in the last 3 years with my ES 350 I have had great service in White Plains and the staff is always friendly and helpful with any questions I have had in the last 3 years with my ES 350. Alan and John in Service have always taken good care of me. Since my lease was up, I went in to inquire about the RX and Shavaune spoke with me about what I was looking for and provided me with a few options. We further discussed and he made the deal happen right away without any BS that you can often encounter. Shavaune was very knowledgeable about the specifics of the new 2018 RX and walked me through all my questions. He was thorough when reviewing the details of my lease. He was a pleasure to work with and made everything happen so quickly and easily, and even contacted my insurance company to update the critical paperwork. He followed up in a few days to make sure I was satisfied with my new vehicle and checked to see if I had any further questions. His attention to detail made the whole process pain free and easy. I would refer him to anyone looking to get a new Lexus. More

This was the first experience with salesman Michael Barone This was the first time Michael Barone was my salesman at Ray Catena, after having dealt with David Kurland for many years and leasing and buying se This was the first time Michael Barone was my salesman at Ray Catena, after having dealt with David Kurland for many years and leasing and buying several Lexus vehicles over the years from Ray Catena. Michael was patient and kept saying that he wanted to be able to put this beautiful new car in our driveway. After several hours of working out the details, we left the dealership with my gorgeous new Lexus and very pleased with Michael as our salesman. I would highly recommend him, Mr. Marino and Ray Catena Lexus. More

Great service, personality and patience Michael Barone was my salesman at this dealership and was great to work with! He was very patient in showing us what our options were and he was very Michael Barone was my salesman at this dealership and was great to work with! He was very patient in showing us what our options were and he was very knowledgeable about the product. He made our buying experience less stressful as we are first-time car owners, and he made sure any uncertainties we had were put to rest. Overall he's a very friendly person that listens to you and wants the best for you. He was never pushy like some salesmen can be when selling cars or products as such which definitely made the buying experience more comfortable and relaxed. I would highly recommend him and this dealership to my friends and family! Thanks for helping me find and buy my first car at Ray Catena of White Plains, Michael! More

Best car buying experience Peter Doyle's enthusiasm, knowledge and belief in Lexus made my buying a Lexus desirable and easy. Any question asked was answered and explained. Su Peter Doyle's enthusiasm, knowledge and belief in Lexus made my buying a Lexus desirable and easy. Any question asked was answered and explained. Susan H More

Excellent Dealership/Excellent Sales People Ray Catena Lexus has been my dealership for the last decade. Peter Doyle is my go-to salesman extraordinaire every time I lease or buy.. Ray Catena Lexus has been my dealership for the last decade. Peter Doyle is my go-to salesman extraordinaire every time I lease or buy.. More

They made it happen Wanted out of my last lease, Dan and Eric made it happen. I got a better deal then my previous one with no pressure. The trade in was smooth and to th Wanted out of my last lease, Dan and Eric made it happen. I got a better deal then my previous one with no pressure. The trade in was smooth and to the point. They are willing and able to work with you on a deal that makes sense for you. I highly recommend visiting if you are in the market for a new vehicle. More

The Best! If you're browsing around for a Lexus dealership in the tri-state area, look no further. Every detail about Ray Catena Lexus of White Plains is five- If you're browsing around for a Lexus dealership in the tri-state area, look no further. Every detail about Ray Catena Lexus of White Plains is five-star. It has a large beautiful well kept show room with the latest car models. Everyone you interact with has a smile on their face and is eager to help you, we felt welcome from moment we stepped foot in the door; their hospitality is top-notch. Fabio is the best, hands-down the most knowledgeable and professional sales consultant I've ever dealt with; There wasn't a question he couldn't answer immediately and he made us feel like we were family. The best part of our experience at Ray Catena was the lack of pressure; they provided all the information we needed to make the best decision on our own but didn't bother us constantly with questions about our time frame, etc. I look forward to returning, even if it's just for scheduled maintenance. I would't think twice about buying another car from Ray Catena Lexus of White Plains. More