Ray Catena Lexus of White Plains

great sales people great service people!!! awesome place to buy a car every one treats you like family great follow up after you leave buy our not I highly sales people great service people!!! awesome place to buy a car every one treats you like family great follow up after you leave buy our not I highly recommend this dealership More

Excellent Experience - Definitely Worth The Trip My experience with Shavaune Shackleford and Ray Catena Lexus of White Plains in connection with my lease of a new NX300 was no less than extraordinary My experience with Shavaune Shackleford and Ray Catena Lexus of White Plains in connection with my lease of a new NX300 was no less than extraordinary. Shavaune is extremely knowledgeable and personable and went out of his way to make the leasing experience as smooth as possible. He went so far as to send me a 4 1/2 minute video of the NX300 that he had taken with his cell phone knowing that I lived approximately 45 minutes away. Shavaune is also a believer of the Lexus brand and seems to really care about his customer's satisfaction. Everyone considering the purchase or lease of a Lexus should speak to Shavaune. He, and the dealership itself, is a class act and it would be well worth your trip. Suffice it to say, I am loving my new NX. More

Happiness! We have been using Ray Catena/Lexus for many years now and are very satisfied with this dealership. Both Fabio Villa, who was our original sales perso We have been using Ray Catena/Lexus for many years now and are very satisfied with this dealership. Both Fabio Villa, who was our original sales person and has now been elevated to a senior position, and Eric Shuster who was involved in this car Lease, have given us continued excellent service. We will certainly be back for our next Lease and/or purchase. Many thanks for all the professional help that we received in our latest transaction. Warm regards, Simone & Roger Englander More

Back once again This is my second time doing business with Silvia Daniels at Ray Catena Lexus of White Plains and it was once again a pleasure to 'work' with her. Sh This is my second time doing business with Silvia Daniels at Ray Catena Lexus of White Plains and it was once again a pleasure to 'work' with her. She is not only knowledgeable, professional and straight forward:- she makes the entire sales / lease experience pleasant!!! It is worth mentioning, in general, that same 'customer service and satisfaction attitude' is there with the people that answer the phone when you call, those that greet you at the door upon arrival and last but not least, it then continues into the service department. More

Silvia Daniels Lexus sale. We were pleasantly surprised by our experience at Ray Catena Lexus dealer at White Plains. Silvia Daniels in charge of Internet sales provided an o We were pleasantly surprised by our experience at Ray Catena Lexus dealer at White Plains. Silvia Daniels in charge of Internet sales provided an outstanding service. She was patient, knowledgeable and spent time to go over all options to give us the best option for leasing our Lexus. She even persuaded her manager to give us an even lower price. We had follow up calls and emails post purchase. Silvia is a hard worker stayed late past closing time on weekend to complete the transaction. Her financial statement was clear and transparent. Silvia was very attentive and responsive withou being pesky. I would recommend Silvia and the dealership without hesitation. More

leasing Excellent experience..best ever and we've leased many cars over the years..thank you mr. Shackleford for your sales expertise, experience, patience an Excellent experience..best ever and we've leased many cars over the years..thank you mr. Shackleford for your sales expertise, experience, patience and patience More

Very knowledgeable and friendly! I liked Shavaune right from the start! I was very impressed with him. I would say he was very low key yet very knowledgeable. He went the extra mile t I liked Shavaune right from the start! I was very impressed with him. I would say he was very low key yet very knowledgeable. He went the extra mile to ensure that I got the right price that I would make me satisfied with getting another lexus. More

Loving my NX300H Shavaune is quite a polite, intelligent, pleasant and well mannered gentleman. I had a great experience with him. He went above and beyond to make m Shavaune is quite a polite, intelligent, pleasant and well mannered gentleman. I had a great experience with him. He went above and beyond to make my first car buying experiencing without my spouse (not my first car) a satisfactory one. He took the time to explain the sale process in detail from start to finish. The car I wanted was not in stock, and he searched to find the one I wanted at other branches. He did not rush, or force me to take another color other than the one I wanted, because he wants me to be happy with my purchase. He found the color I wanted in only a few days. Shavaune aim to please his customers. Days after purchase I had questions, and he did not hesitate to respond to my email, and in a timely manner. He made sure I have access to his Work and cell phones, as well as his email address. Shavaune gained a friend in me for life, and I will be referring other buyers to him with without a doubt. Shavaune is a great plus to Ray Catena Lexus. Keep the beautiful smile going Shavaune!!! P.s. I love my gift bag More

Great service. Friendly and professional At all times during my experience at Ray Catena’s, salesperson Michael Barone was friendly, courteous, and never pushy. By the time I was satisfied wi At all times during my experience at Ray Catena’s, salesperson Michael Barone was friendly, courteous, and never pushy. By the time I was satisfied with my choice of autos, I knew I had been given sufficient information to make an informed decision. Thank you to Michael and the rest of the staff at this Lexus location More

An easy going sales experience begining to end Had a great experience. Helped with the set up so that I didn't waste any of my time which was really greatly appreciated. Also helped me with underst Had a great experience. Helped with the set up so that I didn't waste any of my time which was really greatly appreciated. Also helped me with understanding the ins and outs of the new features of the car that I obtained. More