
Ray Catena Lexus of White Plains
White Plains, NY
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Wonderful salesperson and dealership Ray Catena has delivered the best service of any car dealership with whom I have ever worked. We also had the professional pleasure of working with M Ray Catena has delivered the best service of any car dealership with whom I have ever worked. We also had the professional pleasure of working with Michael Barone who made buying a Lexus 350RxL an enjoyable experience. He was fun to work with through the entire process. I could not recommend a person more highly than Michael. Ray Catena Lexus White Plains is fortunate to have someone who is as attentive and conscientious as Michael. And, in addition, I was treated with dignity and respect which rarely happens in car dealerships. More
Highly Recommend From start to finish my experience with Michael Barone was beyond my expectation. He is professional, knowledgable, and achieved my goal- acquiring th From start to finish my experience with Michael Barone was beyond my expectation. He is professional, knowledgable, and achieved my goal- acquiring the exact car, color combination, and timeframe for delivery. I knew what I wanted when I went to Ray Catena Lexus of White Plains. Michael listened attentively to my description (make, model, interior and exterior color combination) and the timeframe that I'd like to receive the car. I left and he worked his magic. Within an hour and a half Michael called to tell me he'd located a match and within 24 hours I was in my new Lexus. Michael's organization made the paperwork and transfer of plates seamless and painless. Prior to my leaving the showroom, he took the time to sit in the car and instruct me while I went through all of the equipment in the car so that when I left I felt comfortable and happy with my purchase. Thank you Michael Barone for your attentiveness, professionalism, and all the time you patiently spent from the start to when I left the dealership. I highly recommend working with Michael Barone and Ray Catena Lexus of White Plains. More
Purchase of Lexus NX I received excellent attention by Shavaune Shakelford. He understood my needs and negotiated fairly. The car arrived when expected in excellent condit I received excellent attention by Shavaune Shakelford. He understood my needs and negotiated fairly. The car arrived when expected in excellent condition. The Service Department is also superior. More
Great experience as 1st time Lexus buyer I am very particular and knew exactly what I was looking for in a CPO RX350 with respect to color, condition and mileage. We live in NJ, and had been I am very particular and knew exactly what I was looking for in a CPO RX350 with respect to color, condition and mileage. We live in NJ, and had been to numerous other dealers in NJ and PA already. Not only did I find "the" vehicle for me at RCL of WP, but working with Shavaune Shackleford was an added bonus. It was my good fortune when I phoned the dealer after seeing the vehicle on their website and Shavaune picked up the call. He is super chill, easy to reach and very responsive, did not pressure us at all, and is extremely knowledgeable about his product. Overall a very pleasurable experience. Additionally, everyone else we encountered at the dealership was friendly and welcoming. I would not hesitate to recommend RCL of WP... and especially Shavaune! More
Great Experience I went in expecting to purchase a used vehicle. I didn't even want to consider a lease thinking it was out of my price range. Shavaune took the time t I went in expecting to purchase a used vehicle. I didn't even want to consider a lease thinking it was out of my price range. Shavaune took the time to give me all of my options and was very patient and not pushy. I ended up leasing and I am happy with my choice. It was worth the hour drive to get there. More
Shavaune earned every star! I was a longtime Mercedes client, so this change was not one I came too lightly. Shavaune was both professional and knowledgable, but more than that h I was a longtime Mercedes client, so this change was not one I came too lightly. Shavaune was both professional and knowledgable, but more than that he was respectful and engaging from the moment our conversation began, which is the reason I walked out a Lexus customer. More
Great service Lexus of White Plains is a great place to visit. I had the pleasure to work with Shavaune Shackford and was extremely satisfied with his professionali Lexus of White Plains is a great place to visit. I had the pleasure to work with Shavaune Shackford and was extremely satisfied with his professionalism. More
RX350 F Sport Shauvane is an extremely knowledgeable and dedicated aficionado of all things Lexus!!! He took time in explaining all the details and nuances of the Shauvane is an extremely knowledgeable and dedicated aficionado of all things Lexus!!! He took time in explaining all the details and nuances of the vehicle. He is a complete and polished gentleman and a total pleasure to deal with I highly recommend dealing with Shauvane and will continue to do so personally. More
Great experience as always when dealing with Lexus Lexus of White Plains is a very beautiful organized dealership.I had the pleasure of working with Shavaune Shackeford who not only is a very sharp dre Lexus of White Plains is a very beautiful organized dealership.I had the pleasure of working with Shavaune Shackeford who not only is a very sharp dresserer but very professional and sharp for a young guy. He has a bright future at your dealership and is very polite and not pushy at all like some salesman. Keep up the great work Shavaune and thanks again for all your help. John & Lorraine DAleo More
Great Experience All I wanted to do was look, but that quickly changed as I met Peter Doyle, sales consultant. Professional, friendly, and very, very knowledgeable abo All I wanted to do was look, but that quickly changed as I met Peter Doyle, sales consultant. Professional, friendly, and very, very knowledgeable about Lexus. It was a pleasure to do business with Peter. In the process of buying, I meet other consultants who handled the financial part and the "Tech" person(I am very bad with names) who showed me how to operate my car. All in all, it was a great experience! More