Ray Catena Lexus of White Plains

Fabulous experience , this is my 4th Lexus ! Wonderful sales rep. Tim Feighery, helpful , courteous , wonderful to work with . Outstanding service dept , love Frankie & Phil ,love my new NX every Wonderful sales rep. Tim Feighery, helpful , courteous , wonderful to work with . Outstanding service dept , love Frankie & Phil ,love my new NX everyone is helpful, friendly and eager to please. Great coffee too !! More

Great experience! Great experience as we leased our second Lexus. Consultants Shavaune Shackleford and Dan Zaccagnino we’re welcoming, informative and closed the deal Great experience as we leased our second Lexus. Consultants Shavaune Shackleford and Dan Zaccagnino we’re welcoming, informative and closed the deal flawlessly. Definitely would recommend this dealership, More

5 Stars/Excellent Service - Brantley D. I had a great leasing experience with Shavaune. He is very professional, knowledgeable, and patient. He provided me with all of the different options I had a great leasing experience with Shavaune. He is very professional, knowledgeable, and patient. He provided me with all of the different options available and went through the pros and cons of each car. Shavaune made sure to make my first car leasing experience a memorable one. I will definitely come back again and I recommend others to make their car purchase with him! More

Smooth Sailing! Wonderful experience as a first time Lexus customer. Consultants Shavaune Shackleford and Dan Zaccagnino were genuinely interested in providing a grea Wonderful experience as a first time Lexus customer. Consultants Shavaune Shackleford and Dan Zaccagnino were genuinely interested in providing a great customer experience and did! More

Excellent experience from start to finish The salesman (Shavaune Shackleford) was extremely professional and dealt with us with the utmost integrity. His patience and thorough understanding of The salesman (Shavaune Shackleford) was extremely professional and dealt with us with the utmost integrity. His patience and thorough understanding of the vehicle and pricing was incredible making for an easy decision to purchase the vehicle from him. Any question or concerned was immediately addressed and resolved. The entire team was excellent from Nick Manzi (Sales Manager) to Sal Cirillo (Service Manager) and John D'Innocenzo. The entire transaction was seamless with a family feel and the best interaction I've ever had buying a new vehicle. I would highly recommend this dealership for any individual in the market for a new or pre-owned vehicle. I also want to add that the technology specialist (Max) was also a pleasure to work with. Not only was he there for the delivery but readily available for any follow up assistance More

Great buying experience with Shavaune Shackleford Shavaune was my salesperson in the purchase of a certified pre owned Lexus. Shavaune was very knowledgeable about the vehicle he was selling and went Shavaune was my salesperson in the purchase of a certified pre owned Lexus. Shavaune was very knowledgeable about the vehicle he was selling and went out of his way to ensure that I had a posivitive buying experience. He thoroughly answered all questions and made sure that the vehicle was delivered to me as I had requested. After the sale he did a follow up to make sure that I was completely satisfied with my purchase . I would rate my buying experience with Shavaune a 10 and because of this would return to this dealership again. More

Wonderful salesperson and dealership Ray Catena has delivered the best service of any car dealership with whom I have ever worked. We also had the professional pleasure of working with M Ray Catena has delivered the best service of any car dealership with whom I have ever worked. We also had the professional pleasure of working with Michael Barone who made buying a Lexus 350RxL an enjoyable experience. He was fun to work with through the entire process. I could not recommend a person more highly than Michael. Ray Catena Lexus White Plains is fortunate to have someone who is as attentive and conscientious as Michael. And, in addition, I was treated with dignity and respect which rarely happens in car dealerships. More

Highly Recommend From start to finish my experience with Michael Barone was beyond my expectation. He is professional, knowledgable, and achieved my goal- acquiring th From start to finish my experience with Michael Barone was beyond my expectation. He is professional, knowledgable, and achieved my goal- acquiring the exact car, color combination, and timeframe for delivery. I knew what I wanted when I went to Ray Catena Lexus of White Plains. Michael listened attentively to my description (make, model, interior and exterior color combination) and the timeframe that I'd like to receive the car. I left and he worked his magic. Within an hour and a half Michael called to tell me he'd located a match and within 24 hours I was in my new Lexus. Michael's organization made the paperwork and transfer of plates seamless and painless. Prior to my leaving the showroom, he took the time to sit in the car and instruct me while I went through all of the equipment in the car so that when I left I felt comfortable and happy with my purchase. Thank you Michael Barone for your attentiveness, professionalism, and all the time you patiently spent from the start to when I left the dealership. I highly recommend working with Michael Barone and Ray Catena Lexus of White Plains. More

Purchase of Lexus NX I received excellent attention by Shavaune Shakelford. He understood my needs and negotiated fairly. The car arrived when expected in excellent condit I received excellent attention by Shavaune Shakelford. He understood my needs and negotiated fairly. The car arrived when expected in excellent condition. The Service Department is also superior. More

Great experience as 1st time Lexus buyer I am very particular and knew exactly what I was looking for in a CPO RX350 with respect to color, condition and mileage. We live in NJ, and had been I am very particular and knew exactly what I was looking for in a CPO RX350 with respect to color, condition and mileage. We live in NJ, and had been to numerous other dealers in NJ and PA already. Not only did I find "the" vehicle for me at RCL of WP, but working with Shavaune Shackleford was an added bonus. It was my good fortune when I phoned the dealer after seeing the vehicle on their website and Shavaune picked up the call. He is super chill, easy to reach and very responsive, did not pressure us at all, and is extremely knowledgeable about his product. Overall a very pleasurable experience. Additionally, everyone else we encountered at the dealership was friendly and welcoming. I would not hesitate to recommend RCL of WP... and especially Shavaune! More