Ray Catena Lexus of White Plains
White Plains, NY
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Lexus Service Came in for a quick inspection and the staff was excellent. Alan Honig got me in and out in less than an hour. Even managed to get my RX washed and va Came in for a quick inspection and the staff was excellent. Alan Honig got me in and out in less than an hour. Even managed to get my RX washed and vacuumed despite the rainy weather. Always smiles and friendly faces when I come in for anything. More
Amazing Everyone in service treats you like family , great place to go to, really customer focused and pleasure to deal with, worked with me on all repairs ne Everyone in service treats you like family , great place to go to, really customer focused and pleasure to deal with, worked with me on all repairs needed. More
Satisfied customer Picked up my RX 350 about a week ago and absolutely love it. I had the pleasure of working with Michael Barone as my sales representative. No salesman Picked up my RX 350 about a week ago and absolutely love it. I had the pleasure of working with Michael Barone as my sales representative. No salesman pitch, straight to the point and I got exactly what I wanted. He also made a follow up call to ensure all was ok with my new vehicle. Great personality, would recommend him in a heart beat. More
We left happy and satisfied with our decision. my salesperson was very knowledgeable. educated, respectful,fun and patient.They went out of their way to make sure we were satisfied.Even the recepti my salesperson was very knowledgeable. educated, respectful,fun and patient.They went out of their way to make sure we were satisfied.Even the receptionist was very kind! More
Excellent Service Ray Catena of White Plains has excellent sales consultants and mangers. Specifically Shavaune and Fabio. Both provided assistance with the purchase a Ray Catena of White Plains has excellent sales consultants and mangers. Specifically Shavaune and Fabio. Both provided assistance with the purchase as well as the change in address. The car was delivered on time, I was given an complete tech overview by an experienced and knowledgeable advisor. I would recommend both the employees as well as the dealership itself to all friends and family. More
A fantastic experience. I have dealt with many car dealers over the years, this was by far the best. Shavaune Shackleford was courteous, honest and found exactly what I wante I have dealt with many car dealers over the years, this was by far the best. Shavaune Shackleford was courteous, honest and found exactly what I wanted. He drove 1 1/2 hour to Staten Island to deliver the car. I will recommend this dealership and Shavaune to all my friends. What a wonderful start to the new year. More
Five Stars! Michael Barone was great to work with. We met him in the dealer on Christmas Eve with limited time to work with and he took his time to help us make t Michael Barone was great to work with. We met him in the dealer on Christmas Eve with limited time to work with and he took his time to help us make the best decision when choosing our new car, and even stayed beyond closing time to help get us to the finish line. We also had a specific payment we were hoping to secure each month and Michael Barone worked hard to get us into our preferred car at a price we were comfortable with. He even set us up with a rental car for the holiday while we waited for our new car to be ready for pick-up as the car we were turning in was no longer driveable. We would highly recommend Michael Barone and we will be sure to visit him again when it comes time for our next lease. More
The way every car dealer should treat its customers I did my homework and shopped around for a 2019 Lexus NX lease. Ray Catena of White Plains was by far the best price. I called on the phone right befo I did my homework and shopped around for a 2019 Lexus NX lease. Ray Catena of White Plains was by far the best price. I called on the phone right before Christmas and told them exactly what I was looking for and the prices I was quoted and what I was willing to pay. Shavaune was totally honest and told me the best price without any games they were able to offer us. I felt like I finally got an honest answer!! Shavaune went out of his way over the phone and via email to get everything done so when we came to pick up the car it was a total breeze. There was not one surprise, hidden fee or sales pitch. We got the car we were promised at the exact price we negotiated. I wish I could say every other dealership was as honest as he was. It was a total pleasure dealing with Shavaune and recommend him 5 stars. More
Best dealership I love going to this Ray CATENA lexus dealership. From the time I walk in I feel like family. Everyone is so friendly and courteous. The dealership i I love going to this Ray CATENA lexus dealership. From the time I walk in I feel like family. Everyone is so friendly and courteous. The dealership is beautiful and accommodating. My salesman Michael Bergman couldn’t have been more helpful and patient. From the beginning of the sale, including negotiations , test drive, explanation of the workings of the cars etc., Michael was wonderful. I leased a car from him a few years ago and he was always available whenever I had a question. Three years ago I originally leased an ES 350 which I loved but now I wanted an SUV and just leased an NX 300. I’m sure I’m going to be happy with my new SUV. Thank you Michael and Ray CATENA of Westchester for making my purchase of a new car a very pleasant one. More
Purchase Very happy with Michael Barone from ray catena. Called him on Friday and my car on Saturday, couldn’t be more happy A+ thanks guys Very happy with Michael Barone from ray catena. Called him on Friday and my car on Saturday, couldn’t be more happy A+ thanks guys More