Ray Catena Lexus of White Plains

A pleasure to work with. Tim was friendly and knowledgeable. We had exchanged email prior to our visit and knew what I was looking for and for what price. He met and and then Tim was friendly and knowledgeable. We had exchanged email prior to our visit and knew what I was looking for and for what price. He met and and then exceeded our expectations. More

Accommodating I worked with Michael Barone to lease my new car and it was a wonderful experience. Before, during and after I leased my car, Mike consistently went o I worked with Michael Barone to lease my new car and it was a wonderful experience. Before, during and after I leased my car, Mike consistently went out of his way to give me the best experience possible. I was not an easy case as my lease was ending while I was going to be away on a long trip, Mike and his team worked with me to find the best solution that made the most sense, in a very short amount of time. Mike even took time out of his family trip to continuously check in and make sure I was getting the best service possible. Thank you Mike and the Ray Catena team, I LOVE MY NEW CAR! More

TOP NOTCH I rarely write reviews, but this is truly necessary for those of us who consider buying a vehicle a very important decision which isn’t made often. I rarely write reviews, but this is truly necessary for those of us who consider buying a vehicle a very important decision which isn’t made often. This dealership was an absolute pleasure to deal with. We specifically dealt with Tim Flagherty who was a total professional from start to finish and made the process of buying a certified RX painless. Please realize that this is NOT the case with all Lexus dealers. We went to 2 other dealers (in NJ) who were not only “typical” slovenly salespeople trying to BS their way through nonsense “fees” in a cheap suit, but they weren’t even knowledgeable about the product they sell. It was a disgrace as they, again, tried to BS their way through a question they didn’t know the answer to, rather than saying they didn’t know and would find out. We have no tolerance for that type of total disrespect, nor should anyone else, especially when you are looking to drop $40-50K on a vehicle, or more. Ray Catenas outfits are much better than “average” in the physical condition of their dealerships, their standards for certifying their vehicles and the quality of people they hire from their receptionists to their salespeople to the one who educated us on the vehicle when we took delivery. And their prices are no different (or even less) than the “ shyster” outfits, and you won’t deal with the nonsense. I would not hesitate to recommend Ray Catena Lexus of White Plains or to use them again myself tomorrow (if I had the money for another vehicle LOL) More

Great staff and dealership. It was a pleasure getting my new Lexus at Ray Catena, White Plains. Michael Barone was great every step of the way. My girlfriend got her 2018 L It was a pleasure getting my new Lexus at Ray Catena, White Plains. Michael Barone was great every step of the way. My girlfriend got her 2018 Lexus from Michael and its has been the same great experience again. Also, many thanks to Nick Manzi , the sales manager, for his help. More

Lifelong Client, Thanks to their Customer Service! Everyone that I had the pleasure of dealing with at Ray Catena Lexus of White Plains was exceptionally professional and trustworthy. Dan Zaccagnino an Everyone that I had the pleasure of dealing with at Ray Catena Lexus of White Plains was exceptionally professional and trustworthy. Dan Zaccagnino and Nick Manzi proved why this dealership is so highly rated with their clients. I was interested in an RC350 that I had seen while browsing their inventory. Prior to visiting, I got in contact with Dan and set up a test drive that same day. I live about an hour and thirty minutes away. Unfortunately, the car was less than ideal in terms of physical appearance, and Dan could tell that I was uncomfortable purchasing a vehicle with a significant scratch on the back bumper. He then got Nick involved. When I met Nick Manzi, their sales manager, he immediately made me feel that purchasing a car from this dealership was the correct move. He went above and beyond. He offered to repair the rear bumper because it was so badly scratched, and apologized for not being able to take the car that same day. Even though I had to wait a little, I couldn't be happier and more confident in knowing that this team knew exactly how to deal with their clients and their satisfaction. Three short days later, the car was good as new. They called me back in, and the car was absolutely pristine. Paperwork was a breeze, and everything that was promised was reflected on the documents. I honestly can't thank these guys enough for the lengths they went through. I can honestly say that I will be a lifelong client, and will happily refer anyone to this dealership. Thanks again for everything and see you soon! More

First Time Buyer - Excellent Experience Michael Barone and Fabio Villa are among the most respectful and kind sales consultants I've ever had the pleasure of doing business with. As a first Michael Barone and Fabio Villa are among the most respectful and kind sales consultants I've ever had the pleasure of doing business with. As a first time Lexus buyer, they made the entire process as smooth as possible and took great pains to explain and lay out all the documentation during my visits. There wasn't any situation where I was confused on the process, and every sales representative at the dealership was attentive and friendly, even when they weren't directly involved in the process. Walking into Ray Catena Lexus in White Plains is unlike any experience I've had when it comes to car purchases. What was really impressed upon me, and what was incredibly obvious from start to finish was just how much everybody treats you as family. By the time all documentation was finished, I knew nearly everybody in the dealership by name. We wrapped everything up with a quick tour of the building, including the service center, where everybody made me feel that my car would be taken care of. I could not recommend them enough. More

"Great Service" Recently traded in my Infiniti. Tim Feighery was my sales Consultant. He is a very good sales consultant. He was ready to negotiate with me, and came Recently traded in my Infiniti. Tim Feighery was my sales Consultant. He is a very good sales consultant. He was ready to negotiate with me, and came very close to the deal I was looking. He was courteous, knowledgeable and made my experience well worth the while. He called me after the deal to see if I had any questions and that I was comfortable exploring the many features of my RX 350. Thanks Tim! More

Best service at Lexus. Period I am on my second Gsf sport now and have been to quite a few Lexus service centers in NY and Conn. Ray Catena of WP has the best service ,period. In I am on my second Gsf sport now and have been to quite a few Lexus service centers in NY and Conn. Ray Catena of WP has the best service ,period. In a rare rattle that I couldn’t identify in my vehicle. Was found in the sunroof. By the tech. They took care of the problem and I was about my way. Each time I go there I really feel like I’m treated like family. The best service team out there. Thanks and I’ll see you again! A.Pappalardi More

First time Lexus leaser Shavaune made the switch from Mercedes super easy. Great salesman. Signed not only myself up, but made a deal with my mom in the same night. Would do Shavaune made the switch from Mercedes super easy. Great salesman. Signed not only myself up, but made a deal with my mom in the same night. Would do business again! More

I had an excellent experience at Lexus having my first lease I thankful Shavaune for helping me to find the best car for me, and caring about my first lease. It was a pleasant experience and very helpful I thankful Shavaune for helping me to find the best car for me, and caring about my first lease. It was a pleasant experience and very helpful More