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Ray Catena Lexus of Larchmont

Larchmont, NY

4.5
408 Reviews

1435 Boston Post Rd

Larchmont, NY

10538

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Showing 408 reviews

June 23, 2021

The WORST Dealership ever!!!!! I Purchased a vehicle, paid for it in cash, went in to pick up the vehicle and found out they decided to cancel the transaction last minute after receiving the money. Th More

by James
Recommend Dealer
No
Employees Worked With
David Branch
Jun 24, 2021 -

Ray Catena Lexus of Larchmont responded

Dear Mr. Smith. Thank you for your comments, unfortunately we are unable to locate a James Smith in our records. However, we did recently have a transaction sounding similar where we did in fact cancel the transaction and refund the potential client. This decision was solely based on the fact that we identified that this vehicle was going to be exported overseas, and that would violate our agreement with Lexus. Our relationship with Lexus is paramount to us, and we apologize if this created any inconvenience for you. We wish you only the best!

June 19, 2021

Jeff Symeon was very helpful and a pleasure to work with. Everything was fully disclosed during the initial discussions and there were no hidden surprises. Purchasing my new Lexus was a very easy procedure More

by eileenbgordon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Symeon
Jun 22, 2021 -

Ray Catena Lexus of Larchmont responded

Hi Eileen, congrats on your new Lexus! We appreciate the 5-star rating and positive feedback on working with Jeff. Enjoy the new ride!

June 05, 2021

Gasper and his service team are the best, highly recommend, never bs, been there ten plus years, none better, this is my second car here More

by roberto.lerebours
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Llamas, Mario, Thomas, Scott, mechanical service, car wash, check out, Mr. Sodi parts, , Gasper Merturi, Anna Teniuch, Cesar Cruz, Bill Conroy
Jun 07, 2021 -

Ray Catena Lexus of Larchmont responded

We appreciate the 5-star review, Roberto! Thanks for taking a moment to share your experiences with Gasper and our team. Take care!

Jun 08, 2021 -

roberto.lerebours responded

Welcome, enjoying my air conditioning

May 29, 2021

The negotiation was honest, showing me the numbers right away. I was leasing a BMW X3 and due to the demand for used vehicles, I had some equity in my lease that I did not initially expect. I returned the More

by Rob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Symeon
Jun 02, 2021 -

Ray Catena Lexus of Larchmont responded

Hi Rob, thanks for sharing your 5-star experience, we appreciate your business. Have an excellent day!

May 25, 2021

Just picked up my new RX350l I want to thank my salesman Rocco who made it absolutely painless. In just within the first 60 minutes of arriving he not only reviewed the model I was interested by showing me More

by AJ514
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
May 26, 2021 -

Ray Catena Lexus of Larchmont responded

Congrats on your new RX 350L! We appreciate the awesome feedback on Rocco, so glad we could help you find the perfect lease. Have a great day!

May 13, 2021

Had an amazing experience at this dealership, first time there and Jeff Symeon treated me like family, made the process smooth and easy, best part is there were no hidden fees like other dealers. Will total More

by Yeriel F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Symeon
May 14, 2021 -

Ray Catena Lexus of Larchmont responded

Hi Yeriel, we're so pleased to hear you had an amazing experience with Jeff and our team. Congrats on your purchase and we hope you're enjoying your new ride!

May 01, 2021

Jeff is a great salesman. He is extremely courteous, respectful, and good sense of humor. He takes interest in the buyer and is very responsive. More

by Vik D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Symeon
May 04, 2021 -

Ray Catena Lexus of Larchmont responded

Hello Vik! We are glad you had a great experience with Jeff. Thank you for writing this review and we are excited to see you again.

April 28, 2021

Every member of team was personable and flawless made me feel like part of family. Thank you Jeff, Brandon, David you’re all simply FABULOUS! More

by R Moran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Gasper Merturi, Isaac Apostolidis, Angel Caban, Jeff Symeon
Apr 29, 2021 -

Ray Catena Lexus of Larchmont responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

April 27, 2021

Dealing with Nancy & Jeff was a great experience everything went very smoothly & to the point 👍👍👍👍👍👍 all round I would definitely recommend your dealership to everyone More

by Frednewcity44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Sardos, Jeff Symeon
Apr 27, 2021 -

Ray Catena Lexus of Larchmont responded

Thanks for the 5-stars and fantastic feedback on Nancy and Jeff! We appreciate the recommendation. Take care!

April 20, 2021

Dealing with Nancy Sardos at Ray Catena Lexus in Larchmont was the best experience I have ever had purchasing a new car. She could not have been more responsive or clear in her communication with me More

by Dennybonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Sardos, Gregory Dubiel
Apr 21, 2021 -

Ray Catena Lexus of Larchmont responded

We're so glad to hear you had the best car buying experience with Nancy! Thank you for taking the time to detail your time with her, and we appreciate the 5-star rating!

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