Ray Catena Lexus of Larchmont
Larchmont, NY
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The WORST Dealership ever!!!!! I Purchased a vehicle, paid for it in cash, went in to pick up the vehicle and found out they decided to cancel the transaction last minute after receiving the money. Th paid for it in cash, went in to pick up the vehicle and found out they decided to cancel the transaction last minute after receiving the money. They wasted my time, and provided a horrible customer service. The general manager (David Branch) was super rude and unprofessional. I highly recommend that you STAY AWAY from this dealership if you are looking for a great car buying experience. There are multiple Lexus dealerships in Westchester that provide excellent cars, with great prices and outstanding customer service! More
Jeff Symeon was very helpful and a pleasure to work with. Everything was fully disclosed during the initial discussions and there were no hidden surprises. Purchasing my new Lexus was a very easy procedure Everything was fully disclosed during the initial discussions and there were no hidden surprises. Purchasing my new Lexus was a very easy procedure with the help of Jeff. More
Gasper and his service team are the best, highly recommend, never bs, been there ten plus years, none better, this is my second car here recommend, never bs, been there ten plus years, none better, this is my second car here More
The negotiation was honest, showing me the numbers right away. I was leasing a BMW X3 and due to the demand for used vehicles, I had some equity in my lease that I did not initially expect. I returned the away. I was leasing a BMW X3 and due to the demand for used vehicles, I had some equity in my lease that I did not initially expect. I returned the BMW w/ 4 payments left on my lease. Overall, this was a very positive experience. More
Just picked up my new RX350l I want to thank my salesman Rocco who made it absolutely painless. In just within the first 60 minutes of arriving he not only reviewed the model I was interested by showing me Rocco who made it absolutely painless. In just within the first 60 minutes of arriving he not only reviewed the model I was interested by showing me some used car options, but he found me a new car and after the test drive we were able to work out a lease price that I wanted. Rocco, thank you and thank your sales manager. I picked up the car the next day and Sean went over the features with me, it was really a seamless purchase and delivery. Again, hats off to Ray Catena Lexus. More
Had an amazing experience at this dealership, first time there and Jeff Symeon treated me like family, made the process smooth and easy, best part is there were no hidden fees like other dealers. Will total there and Jeff Symeon treated me like family, made the process smooth and easy, best part is there were no hidden fees like other dealers. Will totally recommend this place. More
Every member of team was personable and flawless made me feel like part of family. Thank you Jeff, Brandon, David you’re all simply FABULOUS! feel like part of family. Thank you Jeff, Brandon, David you’re all simply FABULOUS! More
Dealing with Nancy & Jeff was a great experience everything went very smoothly & to the point 👍👍👍👍👍👍 all round I would definitely recommend your dealership to everyone everything went very smoothly & to the point 👍👍👍👍👍👍 all round I would definitely recommend your dealership to everyone More
Dealing with Nancy Sardos at Ray Catena Lexus in Larchmont was the best experience I have ever had purchasing a new car. She could not have been more responsive or clear in her communication with me Larchmont was the best experience I have ever had purchasing a new car. She could not have been more responsive or clear in her communication with me. She went out of her way to get me exactly what I wanted in terms of color combinations and options. I know I got a great price for what I believe is a great car. This is my 3rd RX and Nancy made it effortless to get what I wanted. Dennis More