Ray Catena Lexus of Larchmont

This review will be short and sweet - just like our experience at Ray Catena Lexus! This was the fastest, easiest and best time ever spent at any dealership. Kudos to Bob Pellecchia and the entire team experience at Ray Catena Lexus! This was the fastest, easiest and best time ever spent at any dealership. Kudos to Bob Pellecchia and the entire team. Bob’s outstanding knowledge and professionalism is first class, just like the Lexus brand. Thank you! Paul and Doris More

Jeff Symeon was absolutely fabulous and knowledgeable. I won’t go anywhere else. It was a smooth transition to a new vehicle, deal was done in 24 hours won’t go anywhere else. It was a smooth transition to a new vehicle, deal was done in 24 hours More

We had an awesome experience here purchasing out Lexus RX. Jeff Symeon is very nice, detailed, quick response, and patiently answering all our questions. Overall satisfied customer👍 RX. Jeff Symeon is very nice, detailed, quick response, and patiently answering all our questions. Overall satisfied customer👍 More

My salesperson, Robert (Bob) Pelecchia was outstanding and a true gentlemen. He did not try to push me to "just lease the car" but educated me greatly on a finely built vehicle. Robert truly knows his and a true gentlemen. He did not try to push me to "just lease the car" but educated me greatly on a finely built vehicle. Robert truly knows his stuff! His presentation and mannerism was impeccable. He has a calm demeanor, is well spoken and was extremely considerate of my budget. He treated me so special and I will not hesitate to lease another car from him when my lease term ends. This dealership has a special way of making the customer feel like they are the most important person in the world. I had an extremely positive experience. From Christina's warm and friendly greeting as you enter to all the "hellos" when you walk in to all the refreshments available. They were extremely gracious hosts. And Brandon was outstanding in teaching me all the bells and whistles in my new vehicle. All of these little things add up to big things. I have leased a car every three years for the past 30 years and this was the best that I was ever treated. Thank you very much everyone. Keep doing what you're doing because it is working. I will highly recommend this dealership to friends and family. I am extremely pleased. More

I recently had my car inspected and they found out that I had a nail in one of my tire I was covered by my insurance. The guys are wonderful showed me the nail . I had a good experience plus they have a gr had a nail in one of my tire I was covered by my insurance. The guys are wonderful showed me the nail . I had a good experience plus they have a great snacks😃 More

I live in Seattle, WA and found a great deal on a 2019 NX 300 while shopping online at Ray Catena. Having never purchased from out of state, I was nervous about the process and purchasing a vehicle I had no 300 while shopping online at Ray Catena. Having never purchased from out of state, I was nervous about the process and purchasing a vehicle I had not actually seen in person. Many other dealers were not willing to take the time, however Osama and Nancy were both very patient and professional throughout the entire process. Every promise they made was kept, even holding the car after deposit allowing me to have the car inspected, work out long distance financing, and arrange for transport across the country. Even after the cost of shipping, the savings for me was significant and worth the extra time and effort. I saved nearly 20% compared to comparable cars in my area the with same year, options, and mileage and yes it is L Certified! Could not be more pleased More

I had a problem w/ the lease from the BMW that I gave up to get the Lexus. My salesman was very helpful is resolving this problem. This dealership ended paying BMW financial services the additional money to get the Lexus. My salesman was very helpful is resolving this problem. This dealership ended paying BMW financial services the additional money they wanted to go away. Very satisfied! More

Love going to lexus dealership. Whatever problem I have, the service dept. Because the service is excellent I probably will buy another Lexus when the time comes! the service dept. Because the service is excellent I probably will buy another Lexus when the time comes! More

I brought my car in for servicing and the experience was terriffic. I spoke with their Tech Guy Brendan to help me understand all the features on my ES 350 and he was great, very patient and knowledgeable. terriffic. I spoke with their Tech Guy Brendan to help me understand all the features on my ES 350 and he was great, very patient and knowledgeable. More

The WORST Dealership ever!!!!! I Purchased a vehicle, paid for it in cash, went in to pick up the vehicle and found out they decided to cancel the transaction last minute after receiving the money. Th paid for it in cash, went in to pick up the vehicle and found out they decided to cancel the transaction last minute after receiving the money. They wasted my time, and provided a horrible customer service. The general manager (David Branch) was super rude and unprofessional. I highly recommend that you STAY AWAY from this dealership if you are looking for a great car buying experience. There are multiple Lexus dealerships in Westchester that provide excellent cars, with great prices and outstanding customer service! More