Ray Catena Lexus of Larchmont

This was my first car buying experience at Ray Catena. I was so lucky to work with Jeff Symeon. He was professional, yet warm, caring, and attentive. I could not have asked for a better salesman. If you c I was so lucky to work with Jeff Symeon. He was professional, yet warm, caring, and attentive. I could not have asked for a better salesman. If you could clone him, you should! I could phone Jeff whenever I had questions or needed advice and he was very responsive. He texted to check in on me and my new baby, that I already love so much. It took me a little while to finally decide on a Lexus, and I'm glad that I did, and Jeff was the one that never gave up on me! You are lucky to have him! I also worked with Bill in the service department when my mirror needed replacement. I received nothing but the best care. Brandon James was so helpful in giving me a needed tutorial on the technology in my car. Thank you to all the great staff that I've experienced at Ray Catena. More

Jeff is the ultimate professional. While I already had a relationship with Ray Catena Lexus in Larchmont, Jeff made the transaction simple and seamless. While I already had a relationship with Ray Catena Lexus in Larchmont, Jeff made the transaction simple and seamless. More

Seriously! There should be 10 stars for Jeff Symeon.This was the most rewarding experience I had at a car dealership. It was seamless. This was my 3rd lease wit There should be 10 stars for Jeff Symeon.This was the most rewarding experience I had at a car dealership. It was seamless. This was my 3rd lease with Lexus the 1st at Ray Catena. Thanks my lucky stars I got Jeff Symeon. Jeff Symeon let me feel like I was spending a million bucks. He was very attentive. He worked with the monthly budget I gave him and got me exactly what I wanted. The color I wanted was not in stock but he and his manager said don’t worry we will get you what you want and in 3 days my RX was ready for pickup. My 6 months check up was scheduled by Jeff before I leave. He introduced me to the service manager and the tech team who sat with me for almost an hour. I got a call from Jeff the next to make sure I was still happy and if I have any questions More

I was extremely lucky to have Jeff Symeon as my sales representative, Jeff was able to walk me through the entire process. Not only was he very knowledgeable about the RX 350, Jeff ensured that I stayed representative, Jeff was able to walk me through the entire process. Not only was he very knowledgeable about the RX 350, Jeff ensured that I stayed within my budget which was important to me and of course Dariusz for an amazing deal. Issac was able to thoroughly explain the warranty in a way that made my husband and I very comfortable about purchasing. Also, I cannot forget Adam in tech who was great about explaining all of the interior functions of the RX 350. More

Enjoyed our experience. Salesman was great, worked with Bob Pelecchia and the deal was done quickly. Salesman was great, worked with Bob Pelecchia and the deal was done quickly. More

Lexus of parchment are doing a great job my hats of them they are doing a awesome job . German Sanchez , USMC , Disabled Veteran they are doing a awesome job . German Sanchez , USMC , Disabled Veteran More

Salesman TONY was horrible at attending me he lied and tried to negotiate me other side deals. Never coming back here again. Lexus in Greenwich is way better tried to negotiate me other side deals. Never coming back here again. Lexus in Greenwich is way better More

Despite some misunderstandings based on initial miscommunications, Ray Catena's GM called me and did the right thing. Truly appreciate this gesture. miscommunications, Ray Catena's GM called me and did the right thing. Truly appreciate this gesture. More

I was interested in purchasing a $64,000 RX. The dealership was not interested in any offers below $5,000 over MSRP. Do not appreciate the price gouging being a loyal Lexus customer for the past 12 dealership was not interested in any offers below $5,000 over MSRP. Do not appreciate the price gouging being a loyal Lexus customer for the past 12 years. More

Well stocked preowned vehicles, My salesman was very knowledgeable and easy to work with. He pointed me in the right direction for the car I was personally looking for. He made the buying experience sea knowledgeable and easy to work with. He pointed me in the right direction for the car I was personally looking for. He made the buying experience seamless. More