Ray Catena Lexus of Larchmont
Larchmont, NY
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My experience choosing, financing, and buying a pre-owned, certified Lexus GS350 AWD was great. I chose the car on a Friday and picked it up on the following Monday. The salesman, Steve Richman, pre-owned, certified Lexus GS350 AWD was great. I chose the car on a Friday and picked it up on the following Monday. The salesman, Steve Richman, was very knowledge about the product as well as the process. There were no high pressure tactics. The Costco member's special pricing was an added benefit. I definitely recommend this dealership and Steve highly. And, yes, I love my car! More
The sales and service staff were amazing!!! As a person who only leases vehicles (I like new cars every 2 years), I've never dealt with a better group of individuals. The knowledge and commitment of the st who only leases vehicles (I like new cars every 2 years), I've never dealt with a better group of individuals. The knowledge and commitment of the staff was second to none. I would and have reccommended this staff/dealership to anyone who will listen. I've already had one friend start the process of purchasing a new vehicle from Ray Catena already. I'm hoping many more will do so. Thank you Maher, Usama and all of the staff at Ray Catrna Lexus of Larchmont. You have a customer for life. -Slainte. MG More
Today I bought an RX 350 from Steve Richman. I wanted Today I bought an RX 350 from Steve Richman. I wanted to express my sincere appreciation for having Steve as my salesman for the second time in my Today I bought an RX 350 from Steve Richman. I wanted to express my sincere appreciation for having Steve as my salesman for the second time in my Lexus ownership history. His follow up on my previous lease expiration got me from an IS250 into an RX 350. If Steve hadn't contacted me about my upcoming lease expiration, I would have waited another 5 months until my lease expired without knowing about the other options that are available to me. Steve is a pleasure to work with. He made my car buying experience a rather stress free one. He is patient (and believe me, with all the questions and scenarios I requested from him, he has to be), sincere, and an all around "good guy." I would recommend him to anyone who wants to purchase a Lexus. Please forward this note to the appropriate people so Steve gets the recognition he deserves. More
The best and most caring of all the dealerships I have worked with in almost fifty years of buying cars. They take their profession to a higher level. They determine what you need and make it happen in an worked with in almost fifty years of buying cars. They take their profession to a higher level. They determine what you need and make it happen in an seemless stressless way. Ralph and Dave are one of a kind professionals who make it clear that pleasing their customer is their first priority. From the tops in sales to the tops in service, this is the dealer to go to. More
We have bought 3 cars from Davide G. at Ray Catena Lexus of Larchmont. We have had nothing but a positive experience each and every time we are there. Davide always gives us his utmost attention and does of Larchmont. We have had nothing but a positive experience each and every time we are there. Davide always gives us his utmost attention and does everything in his power to meet our needs. He is in constant contact with us and he always follows up to see how everything is going. We will continue to be return customers as a result. We will continue to recommend Davide G. and Ray Catena Lexus of Larchmont to anyone! More
I've purchased from them before and its always great. Davide was patient and listened to me especially being a woman, and experiencing a bias approach at other Lexus dealers. And Angel programmed my phon Davide was patient and listened to me especially being a woman, and experiencing a bias approach at other Lexus dealers. And Angel programmed my phone and even came to my home to do my garage door opener. They are people of their word. More
I went to this dealership to inquire about purchasing a 2010 Lexus RX 350. I was paired up with Noel Greenstein as a sales rep. He spoke to me as if I was a low class citizen. He kept hinting that maybe i 2010 Lexus RX 350. I was paired up with Noel Greenstein as a sales rep. He spoke to me as if I was a low class citizen. He kept hinting that maybe i should go take a look at another car like the Acura Mdx which might be more affordable. He didn't even know my financial situation. I'm a CPA working at a Hedgefund in Manhattan and doing pretty well at that. The whole experience was very poor, he was rude and kept yelling no to any of my requests like i was some kid. They were willing to lose a deal because of a $350 charge to locate the color specificatons i needed. Oh well. If you are ever to go to this dealership ask to work with anyone but NOEL GREENSTEIN. More
Dealing with Ray Catena was an absolutely incredible experience. I live in Staten Island NY and initially went to a local dealership in Brooklyn called Bay Ridge Lexus. Bay Ridge tried to scam me on t experience. I live in Staten Island NY and initially went to a local dealership in Brooklyn called Bay Ridge Lexus. Bay Ridge tried to scam me on the deal and they were not very friendly while negotiating with me. I called Joel from Ray Catena and negotiated with him on the phone. Within 20 minutes he and I agreed on a ball park number, so I went out to Jersey to Ray Catena Lexus of Monmouth. Once I got there I was greeted by a very friendly representative who assisted me to find Joel. The dealership is clean, full of various car/truck models and has a huge inventory. Joel was very friendly, honest and accommodated all of my requirements. Joel was not pushy, but actually offered several ideas which have helped me get what I want. The test drive was long and on my terms. Overall the experience with Joel and Ray Catena Lexus of Monmouth was magnificent. More