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Ray Catena Lexus of Larchmont

Larchmont, NY

4.5
408 Reviews

1435 Boston Post Rd

Larchmont, NY

10538

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Showing 408 reviews

January 17, 2014

We had a great experience at the Larchmont Lexus. Steve was honest and knowledgable. The process of trading in our car for a new one was quick and easy. I would definitely recommend this dealership and S More

by melace112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Richman
January 06, 2014

Mr. Greenstein provided a first class experience for us as we selected our second Lexus. He is an expert in workings of the car. He knows the answer to every question that a potential buyer might have. More

by ronnieweinberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Greenstein
January 03, 2014

I was very put off by previous unsavory "sales" tactics at car dealerships which had left a negative impression on me and so I was filled with trepidation when it was time to decide whether to leas More

by sbrittis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hapoienu
December 28, 2013

Steve was great. He made the leasing experience the best we have ever encountered (we have been leasing cars for over 20 years and this is our first Lexus). From the initial telephone contact until the day More

by paulnani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Richman
December 20, 2013

I have owned and leased 2 Lexuses. I had an Infinity for the past 3 years,and instead of the new Q50, I chose a new Lexus G350. The end of year deal was too good to turn down. I had dealt with Noel from 2 More

by captaintunstall350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Greenstein
December 14, 2013

So this is the second time Steve Richman @ Ray Cantina Lexus has exceeded my expectations. I normally dislike car salespersons but Steve was straightforward and easy to deal with from the moment I walked More

by clothesdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Richman
December 02, 2013

Gasper Merturi & Alan Woolmer were extremely responsive & sensitive to all my cars' service needs. My Lexus has 238,000 miles & everyone that sees it & drives it is totally amazed. The schedu More

by 61maris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gasper Merturi
November 26, 2013

Joe Ferrara made getting a new car very easy. Everyone Joe Ferrara made getting a new car very easy. Everyone at Lexus in Larchmont was very friendly and welcoming. I would recommend this dealership to More

by pritchett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ferrara
November 25, 2013

Ms. Sardos and Mr. Jacobs were both 100% amazing to work with!!! WE switched dealers to come to Ray Catena and are happy to do so! VERY VERY helpful and accommodating!!! I will return the next time I am ca More

by JoelyPasetsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Sardos and Osama Jacobs, Nancy Sardos, Osama Jacob
November 14, 2013

This was my best experience ever in making a new car lease. Straight forward , no lies, just a pleasurable experience. This was the best salesman I ever had. More

by Robt777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Richman, Steve Richman
Dec 16, 2013 -

Ray Catena Lexus of Larchmont responded

Dear Robert I just wanted to take this time to thank you for your kind review on Dealerrater.com. We appreciate it when customers take time out to let others know how well they were treated here as this is so important to us. Having been here myself for over 17 years, treating customers as if they were a guest in my own home is something that we strive for regularly. So again, thank you and I look forward to seeing you the next time you are here. Sincerely, Jeff Hapoienu General Sales Manager Ray Catena Lexus 914-833-5000 ext 235 jhapoienu@raycatena.com

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