Ray Catena Lexus of Larchmont
Larchmont, NY
Filter Reviews by Keyword
By Type
Showing 408 reviews
Great experience purchasing a new car I am very satisfied with the entire experience of purchasing the car with them, very professional, always straight to the point and helpful! Nancy was I am very satisfied with the entire experience of purchasing the car with them, very professional, always straight to the point and helpful! Nancy was my main contact before I picked up the car. All my questions and concerns were addressed in a very efficient / professional way - exchanging emails as preferred by me. When I contact other dealers, no matter what I ask via email, their answer would always be "please let us know when you would like to pay a visit" -- please excuse me that I can't visit all dealership to ask a few questions... I clearly see the differences between the dealderships. I didn't do any homework when I first visited an Audi and a Lexus dealer close to where I lived on the same day. The audi dealer definitely preyed on me, and wrote a few retail numbers on a piece of paper for me and "invited" me to sit in an Audi... The Lexus dealer offered me a test drive right away, showed me the websites that provided invoice prices etc., and then taught me a lot of things about buying a new car. Well, I bought a Lexus eventually... Anyways, the team was great! really appreciated their professions. More
The Gift that Keeps on Giving This is the 4th RX 350 that I have leased through Mike and the team at Ray Catena and each transaction has been more perfect than the last. Mike is t This is the 4th RX 350 that I have leased through Mike and the team at Ray Catena and each transaction has been more perfect than the last. Mike is the consummate professional. He is extremely knowledgeable, highly responsive to his customer's needs and most importantly, just a great guy. Over the 10 years we have known each other we have seen our kids grow up and our lives evolve. Mike has always taken not only an interest in my vehicle needs but in my family too. What more can i say other than I would find it hard to imagine an instance where I wouldn't return to Mike and Ray Catena car after car after car. Thanks Mike! More
Second purchase I went back to Ray Catena because I had such a great first experience 5 years ago. My experience with the second vehicle purchase this week was eve I went back to Ray Catena because I had such a great first experience 5 years ago. My experience with the second vehicle purchase this week was even better! Thanks, Ed Bartoli, for making the trade-in/purchase so painless and pleasant! More
Top Notch Dealership If you want to purchase or lease a vehicle from a group of top notch pros then this is the dealership to go to. I've been leasing and purchasing cars If you want to purchase or lease a vehicle from a group of top notch pros then this is the dealership to go to. I've been leasing and purchasing cars for over 20 years and have seen it all. You get guys on the phone that will tell you anything to get you into their dealership and once you get there they will change everything they told you over the phone; have little to no knowledge of the vehicle; and pressure you into a deal without truly negotiating a fair price. Ray Catena Lexus is simply the real deal. These guys are no non-sense and don't want to waste your time as much as their own. I dealt with Mike Liberti who is a Veteran and a true professional in the business. He knows everything there is to know not only about Lexus vehicles but just about any vehicle in the market. He is a car buff and loves what he does for a living. There is no better salesperson to deal with because he enjoys every minute of it, from the moment he meets you, discussing the deal, talking about the vehicle and making the deal. It's as if he places himself in your shoes and wants to buy it. He is a great person and answered his phone each and every time I called. I was in the market for a SUV for my wife. I looked at the Cadillac SRX; Acura MDX; Grand Cherokee and Audi Q5. The Lexus RX350 is hands down the best vehicle overall based on ride, comfort, features and price. Mike and manager Ralph gave me a deal that no one could touch and they did so from the inception. There was no lengthy back and forth negotiating. Normally you have to make a salesman honest by shopping all around and bringing the price to them. But Ray Catena makes the rest of the dealerships honest because they give you the best price from the get go, and doubters that take the quote elsewhere only end up coming back to Ray Catena to make the deal. Sincerely, customer for life Giancarlo More
New GS350 This was my first experience purchasing a Lexus and from my first visit into the showroom till I drove off the lot with my new vehicle, Steve Richman This was my first experience purchasing a Lexus and from my first visit into the showroom till I drove off the lot with my new vehicle, Steve Richman made my experience both painless and easy. I am so happy and pleased I walked into Ray Catena and I am so happy with my choice in my new Lexus! I Love Driving My New Car! Thank you so much Steve! More
New Car Purchase We are long time clients of Ray Catena Lexus and Steve Richman. Our experience with both sales and service is superb and we would hignly recommend the We are long time clients of Ray Catena Lexus and Steve Richman. Our experience with both sales and service is superb and we would hignly recommend the dealership. More
Highly Recommended From my first visit, to the day I drove my brand new Lexus from the lot, and even the days following, the employees at Ray Catena of Larchmont have be From my first visit, to the day I drove my brand new Lexus from the lot, and even the days following, the employees at Ray Catena of Larchmont have been courteous and professional. I had earned a free Lexus car bonus with a multi-leveled, relationship marketing company called Nerium International which will pay my monthly payments after I go through the process of purchasing the Lexus. Ched Gelb was very professional and made me feel very comfortable throughout this process even though the dealership had never encountered this situation. He was timely with phone calls and patient when waiting for documents from me. In the same manner, Joe Napolitano was very friendly, knowledgable, and patient in explaining the functions of the car. I was very impressed with the manager and entire staff on the day I picked up my ES350 white Lexus! I appreciated a call from Ched a couple days later to see if everything was fine and if I had any questions. I highly recommend this dealership and I look forward to other members of my business team using Ray Catena of Larchmont to receive their new Lexus. Deborah Staff More
Ched Gleb is the BEST!!!! Ched Gelb is the best dealer at Ray Catena Lexus of Larchmont. He was very helpful in getting me the best deal for the Lexus IS. His service was great Ched Gelb is the best dealer at Ray Catena Lexus of Larchmont. He was very helpful in getting me the best deal for the Lexus IS. His service was great, straight to the point, very respectful. I recommend everyone who's looking into getting a Lexus to reach out to Ched Gelb. Ched is our family's go to guy when looking for a Lexus.Thanks for the great ride Ched, hope to do more business with you in the future. More
Ray Catena Lexus-Larchmont / Ed Bartoli / Nancy Sardos I had a really good experience leasing a brand new 2015 Lexus RX350. Nancy and Ed were both very friendly and accommodating given my situation and ne I had a really good experience leasing a brand new 2015 Lexus RX350. Nancy and Ed were both very friendly and accommodating given my situation and needs. I highly recommend using Ray Catena Lexus in Larchmont, NY if you are in a market for a Lexus. Compared to most dealerships, I felt that Ed and Nancy were straight shooters, honest and a pleasure to work with. I didn't feel pressured at all, and I didn't feel pushed into a sale. More
Buying a CPO Lexus My experience at Ray Catena Lexus in Larchmont, NY was a pleasure. I was able to find the car I wanted and very easily go through all of the steps to My experience at Ray Catena Lexus in Larchmont, NY was a pleasure. I was able to find the car I wanted and very easily go through all of the steps to purchase the car within a few days. Soup to nuts the process took 4 days and I am the happy owner of a new used car! More