Ray Catena Lexus of Larchmont

Ray Catena Dealerships Rule! We have purchased/leased three autos from Ray Catena Lexus (all from Jorge Ares). All of our experiences with purchases, leasing and service have been We have purchased/leased three autos from Ray Catena Lexus (all from Jorge Ares). All of our experiences with purchases, leasing and service have been outstanding. Ray Catena dealerships (we also went to Ray Catena White Plains Lexus and BMW) know how to "cater" to their customers which in all likelihood keeps everyone a repeat customer. Ray Catena makes it exceptionally hard for us to go to any dealership other than one of his. We truly appreciate the professionalism and service we receive at Ray Catena Lexus! More

The Ray Catena Lexus of Larchmont experience This was my second Lexus purchase but my first at Ray Catena Larchmont. It was a non pressure purchase and comfortable setting. Everyone from the re This was my second Lexus purchase but my first at Ray Catena Larchmont. It was a non pressure purchase and comfortable setting. Everyone from the receptionist to the General Manager was friendly. My sales associate Ed Bartoli went out I of his way to locate my vehicle which was not in stock. He made the delivery easy and the tech person showed me all the functions. I was also given a grand tour of the service area and introduced to key members in the service area. I would recommend Ed Bartoli to anyone in the market for a Lexus. You won't be disappointed. The Ray Catena Lexus of Larchmont is like a second family to me now. More

True Professional Sales and Service I just purchased a Lexus RX 450h after having leased several other vehicles over the past 20 years from this dealership, and Osama Jacob. I have also I just purchased a Lexus RX 450h after having leased several other vehicles over the past 20 years from this dealership, and Osama Jacob. I have also enjoyed working with Isaac Apostolidis on service packages and he is extremely knowledgeable and helpful. Each experience was conducted with complete professionalism from start to finish. I was never rushed, pushed, or pressured in any way. The pricing is always transparent and fair; I have shopped around and the best deals have always been with this dealership. All pledges/promises are kept, and there has never been a moment when I felt like Osama and I were adversaries. The service operations at this dealership ranks as highly as Osama, although with the quality of the vehicles, there is rarely any curveballs or challenges other than the occasional "fender-bender". This dealership, and especially Osama Jacob, make the buying or leasing experience a pleasure. There is no scenario I can imagine where I would go anyplace other than this Ray Catena dealership. More

Super Customer Service Joe Ferrara did an outstanding job processing our lease and delivering the car. We were able to conduct the entire transaction on the phone. What cou Joe Ferrara did an outstanding job processing our lease and delivering the car. We were able to conduct the entire transaction on the phone. What could have been easier?! More

A pleasure My best car buying experience in over 30 years! I was lucky to get an outstanding salesman, Michael Liberti. It took me a while to decide on the Lex My best car buying experience in over 30 years! I was lucky to get an outstanding salesman, Michael Liberti. It took me a while to decide on the Lexus. His follow-up calls were well-timed and never pushy. He was straight forward and just a really nice guy. The dealership is highly professional and amicable from receptionist, to Mike, to the young techie, Steve?, who showed me how the car works. I'm loving the car and have full confidence in it's performance, as well as the dealer/service support, should I need it. More

My experience at Ray Catena Today I purchased my second car in 5 months from Ray Catena Lexus of Larchmont. I dealt with Steve Richman. This man could not do enough for me and my Today I purchased my second car in 5 months from Ray Catena Lexus of Larchmont. I dealt with Steve Richman. This man could not do enough for me and my family. He was a complete gentleman that took any anxiety out of buying a car. Never once did I second guess the deal that I got. I never had to haggle about price or options in the car. He treated us with such personal attention that I fealt like he was a life long friend. I am a private chauffeur by trade and I deal with many different dealerships but this dealership is by far the best I've ever been to. I fully intend to lease a car in the future from Steve. Just when I thought the experience couldn't get any better, Steve hands me a check to pay off my old lease. I could not have been happier wth everything. More

Came in for an oil change and leased a new IS 250 I came to the dealership for service on my 2012 IS.I went to the showroom to look at the 2015. I sat with Ed Bartoli and told him if the price was rig I came to the dealership for service on my 2012 IS.I went to the showroom to look at the 2015. I sat with Ed Bartoli and told him if the price was right I would lease the new IS. Ed was amazing. He worked out the numbers to suit my needs and within 24 hours I was in a 2015! I will recommend this dealership to everyone! More

Always a pleasure. After our second experience with Ray Catena Lexus of Larchmont, I can proudly attest to the exceptional standard of this dealership. After having thor After our second experience with Ray Catena Lexus of Larchmont, I can proudly attest to the exceptional standard of this dealership. After having thoroughly dealt with other dealerships in the past, I had found Steve Richman the best sales person to deal with. Steve does not infuse the buying process with any gimmicks or any unnecessary pressure. He does everything that he can to ensure that you get what you wanted. His straightforward style is unfortunately rarely seen by sales representatives these days and is definitely much appreciated. His honesty will be the reason that I make my future purchases with him. More

Saving Time This is my first Lexus that I purchased. I had the chance to work with Steve Richman at Ray Catena. Steve was very helpful, but importantly I felt This is my first Lexus that I purchased. I had the chance to work with Steve Richman at Ray Catena. Steve was very helpful, but importantly I felt I was dealing with an honest salesman. Being busy with my own work schedule, I had limited time to haggle and negotiate a deal. He was fair and made me feel I was not being taken advantage of. I will definitely recommend Steve to other friends and colleagues looking to purchase a car. More

very fair and thorough sales process Noel was an advocate for me to get what I was interested in, he helped to secure a fair deal for us. I would recommend him to others. Noel was an advocate for me to get what I was interested in, he helped to secure a fair deal for us. I would recommend him to others. More