Ray Catena Lexus of Larchmont
Larchmont, NY
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A most enjoyable experience. This was a first experience with a Lexus dealership. It was excellent. Our sales professional was just that -- professional. He was friendly, knowl This was a first experience with a Lexus dealership. It was excellent. Our sales professional was just that -- professional. He was friendly, knowledgeable and demonstrated his expertise. My wife and I both agreed that he was outstanding. He came well recommended by several people in our community who would repeat their purchase thru him for their next car. We have yet to experience the service personnel, but the service area is immaculate. Hopefully, we will only have routine maintenance, the service area will pick-up our car and leave us with a loaner. Very convenient. More
Best experience ever This was the best experience I had in buying a new car...hassle & pressure free. Everyone was courteous & professional, and showroom is beautiful. I a This was the best experience I had in buying a new car...hassle & pressure free. Everyone was courteous & professional, and showroom is beautiful. I am thrilled to have the exact car I wanted. More
Ray Catena We always go to Ray Catena Larchmont . . best service. Noel was very helpful and knowledgeable. We will recommend to others and will keep coming bac We always go to Ray Catena Larchmont . . best service. Noel was very helpful and knowledgeable. We will recommend to others and will keep coming back. More
Perfect!! This is the 6th car I have leased through Steve and each experience was very professional. Everyone at the dealership has been friendly and helpful. This is the 6th car I have leased through Steve and each experience was very professional. Everyone at the dealership has been friendly and helpful. More
5 star treatment Steve was recommended by a friend of mine. I immediately felt comfortable talking to him. Car salesmen do not have the best reputations and he is def Steve was recommended by a friend of mine. I immediately felt comfortable talking to him. Car salesmen do not have the best reputations and he is definitely the exception to the rule. I felt he was on my side, working for me, getting me the best deal. I was treated like family. I will recommend Ray Catena Lexus of Larchmont and specially Steve to friends and family and hope to do business again in the future. D Samuels More
Terrific, smooth, stress free Mike Liberti, my sales contact, was excellent. Friendly and very open and honest about the process. Angel provided us with a tour and walk through Mike Liberti, my sales contact, was excellent. Friendly and very open and honest about the process. Angel provided us with a tour and walk through of the car and was excellent as well. He was very thorough and explained everything about the car in a very clear and concise manner. We visited two other dealerships in our search of a new car (Mercedes and Audi). Lexus was by far the superior choice not just in terms of car but in terms of service as well. More
Nancy and Ed are awesome! I was looking to get another lease for my mother RX-350. After a bad experience at another dealership (the one I had been using for years) I choose L I was looking to get another lease for my mother RX-350. After a bad experience at another dealership (the one I had been using for years) I choose Lexus at Larchmont since it was near my workplace. I did the entire deal via internet with Nancy Sardos.....credit app and deposit via email....without even stepping into the place. She didn't waste my time and I did not waste her time. Straight up fair deal for both sides. When I picked up the car, I gave them my old RX and got the new one and signed all paperwork in about 50 minutes. Business in a NY minute. The way it should be done. More
Excellent experience and service from Ed & Nancy My first experience purchasing a Lexus and it was a great experience working with Ed Bartoli All staff at the dealership were courteous, friendly an My first experience purchasing a Lexus and it was a great experience working with Ed Bartoli All staff at the dealership were courteous, friendly and most professional It was an excellent dealership. I recommend this dealership to anyone looking to purchase a Lexus. Brian spent a considerable amount of time explaining specific features. Thanks to the team and continue to make customers feel comfortable and at ease. Elaine More
The Best of the Best! This was my first time purchasing a brand new car and I must say it was an excellent experience. With the exceptional assistance and customer service This was my first time purchasing a brand new car and I must say it was an excellent experience. With the exceptional assistance and customer service from Ed Bartoli, I was able to feel at ease and comfortable in making the decision of coming to Ray Catena Lexus. Once I purchased the vehicle, Brian Richman spent more than an hour with me going over the features and specifics of my car. The time and effort that Ed put in to ensure that I was satisfied cannot go unrecognized. I will absolutely recommend this dealership to anyone who is looking to purchase a Lexus vehicle. Ed, continue doing a great job! Thank you so much for everything! More
outstanding I put in a preview before regarding the dealership but now want to add a specific review regarding the extra effort extended by Angel Caban Jr. Angel I put in a preview before regarding the dealership but now want to add a specific review regarding the extra effort extended by Angel Caban Jr. Angel took extra effort to set our navigation system and other tech issues that we were unable to handle. The car offers many outstanding features but we are old school and had difficulty. Angel de-mistified everything and now we longer have problems. Many thanks to Angel. More