Ray Catena Lexus of Larchmont
Larchmont, NY
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Best Car Leasing Experience in 15 Years of Leasing I was recommended by a good friend to call Ed Bartoli because I was interested in leasing a new Lexus. I have been leasing for 15 years and I never ha I was recommended by a good friend to call Ed Bartoli because I was interested in leasing a new Lexus. I have been leasing for 15 years and I never had a Lexus and I always heard good things about Ray Catena Lexus in Larchmont. Well all the reviews are 100% true I received the best service, best price and fastest delivery out of the cars I leased these past 15 years with Ed Bartoli. I purchased the car over the phone, picked it up and the whole transactions including talking to the technology specialist to go over the car was a little over an hour. Jeff Hapoienu, Ed Bartoli and Billy Conroy were all great to work with on this lease. Thank you Jeff, Ed, and Billy I will definitely recommend you to anyone I know is interested in a Lexus. More
Another Awesome Experience Leasing a New Lexus Last month I leased a 2015 Lexus RX 350 for myself with Ed Bartoli who was awesome and because of the level of service and excellent advice of Ed I ju Last month I leased a 2015 Lexus RX 350 for myself with Ed Bartoli who was awesome and because of the level of service and excellent advice of Ed I just leased today another Lexus for my wife. Ed and the Ray Catena Lexus team of Jeff Hapoienu and Billy Conroy were awesome and thank you for the excellent service. More
Covered all of our concerns We had a major issue with a check engine light and other issues with our vehicle which has over 145,000 miles. Repaired completely to our satisfaction We had a major issue with a check engine light and other issues with our vehicle which has over 145,000 miles. Repaired completely to our satisfaction. Pleasant and courteous, explaining all that was required in complete detail. More
Awesome Experience I called Steve Richman at Ray Catena Lexus to work out a deal over the phone once I had selected the car that I wanted to lease. I drove to the deale I called Steve Richman at Ray Catena Lexus to work out a deal over the phone once I had selected the car that I wanted to lease. I drove to the dealership the next morning. My car was waiting outside for me. I signed the lease, the disclosures, had my plates put on the new car and left the dealership in less than one hour. No hassles, no pressure to buy extras after I signed the lease. I have leased many vehicles in the past and this was the best experience that I have ever had. I highly recommend working with Steve Richman. He is knowledgeable, experienced and cuts right to the chase. No BS and doesn't waste his time or yours!!! More
Do not buy a Lexus anywhere else!!! Excellent service from Start to Finish! They are worth traveling to from anywhere in the tri-state area. They will provide the best PRICING and this Excellent service from Start to Finish! They are worth traveling to from anywhere in the tri-state area. They will provide the best PRICING and this is after shopping around! and certainly the best sales and expertise : Happy Customer!!!! Thank you Ed. More
Great Experience at Ray Catena with Noel Greenstein I leased my first Lexus (2015 GS 350) with Noel. He took the time to find the right car with the options I wanted, and got back to me with a great de I leased my first Lexus (2015 GS 350) with Noel. He took the time to find the right car with the options I wanted, and got back to me with a great deal on a new lease. Noel went out of his way, took my calls day or night and continues to make sure that I am a 100% satisfied customer. More
Poor Customer Service On September 8th, we visited the Lexus dealership in New Rochelle and were very disappointed with the customer service from the sales person assigned On September 8th, we visited the Lexus dealership in New Rochelle and were very disappointed with the customer service from the sales person assigned to us. He showed no interest in trying to assist with answering our questions. We mentioned our experience to the receptionist who apologized but at that point we already felt unwelcomed and left with the impression that since we were minorities that our business was not valued. My daughter recommended the Lexus dealership in Westport CT, which is where we purchased our vehicle that same day. We could not have been happier with the excellent customer service. The sales person and staff stayed after 10.00 pm to ensure that we received our vehicle the same day. We will recommend them in a heart beat and are very pleased with our SUV -thanks again to Lexus in Westport, CT. More
Excellent Service As Usual This is the 3rd Lexus we leased with Steve Richmond. Steve is honest and efficient. He answers all questions about 0 down, deals, etc quickly. We a This is the 3rd Lexus we leased with Steve Richmond. Steve is honest and efficient. He answers all questions about 0 down, deals, etc quickly. We always feel like family in the dealership and we love the cars as well. More
4th Lexus with Steve Steve is great. We talked to him as our current lease was ended that we were looking to switch to a jeep. He asked us to give him a chance and to co Steve is great. We talked to him as our current lease was ended that we were looking to switch to a jeep. He asked us to give him a chance and to come in. We went in and talked to him. He showed us the newest Model that is new for 2015 and a model that's been out for a while (but still a 2015). He told us the truth about which car would suit our needs and broke down the pricing with money down, 0 money down and so on. Steve is a great guy. If you're looking for a Lexus and want no xx see Steve. More
you drive always satisfied this is my third lexus rx350with the last two with noel; you always feel he has your interersts at heartthe service department is excellent and so is this is my third lexus rx350with the last two with noel; you always feel he has your interersts at heartthe service department is excellent and so is the hot chocolate More