Ray Catena Lexus of Larchmont

always treated well and satisfied THIS DEALERSHIP IS SO WELL RUN THAT MY HUSBAND AND I HAVE PURCHASED SEVERAL CARS FROM THEM JUST BECAUSE OF THEIR SEVICE DEPARTMENT. I HAVE NEVER EXPE THIS DEALERSHIP IS SO WELL RUN THAT MY HUSBAND AND I HAVE PURCHASED SEVERAL CARS FROM THEM JUST BECAUSE OF THEIR SEVICE DEPARTMENT. I HAVE NEVER EXPERIENCED A BETTER ONE. C.SILVER More

Thank You For Your Excellent Salesmanship!!!!! Thanks to Steve Richman for making my 2nd lease experience extremely pleasant. Your efficient, fair and sincere approach is very appreciative. I am Thanks to Steve Richman for making my 2nd lease experience extremely pleasant. Your efficient, fair and sincere approach is very appreciative. I am a vey happy customer! More

Alan is the Best! Alan (and Kenny) are the reason I will stick with Lexus. Alan makes it so easy for me to service my car - and enjoy the process. He keeps communicatio Alan (and Kenny) are the reason I will stick with Lexus. Alan makes it so easy for me to service my car - and enjoy the process. He keeps communication lines open. He’s honest and reliable. I’m not sure we ever met - but I feel like I have a friend. More

Service that goes the extra mile I just had the best experience of all the great experiences I have had with the Lexus Service Center. The battery in my Lexus hybrid had started to c I just had the best experience of all the great experiences I have had with the Lexus Service Center. The battery in my Lexus hybrid had started to constantly die or so I thought even though it was relatively new. My gift bringing it in was to get Scott Orlansky as my service person. After finding out the battery was not the problem, Scott was determined to find out what was. 4 days later, after not giving up on anything, he did figure it out and my car is purring again. I get great care at Ray Catena. This was just above and beyond. Many thanks to Scott - a super example of all that is good at Ray Catena. More

A Family atmosphere I have a great ophthalmologist and he is all about the care same here with Lexus of Larchmont, the staff is very good and professional, have had my ca I have a great ophthalmologist and he is all about the care same here with Lexus of Larchmont, the staff is very good and professional, have had my car serviced there for years now and it is always the same or better service. More

Too expensive The prices are too high even with a decent markup for the dealer. I purchased my truck in New Jersey and they refused to honor my coupon book. A typic The prices are too high even with a decent markup for the dealer. I purchased my truck in New Jersey and they refused to honor my coupon book. A typical repair cost is $1500. They always find something wrong. More

Excellent Experience I always take my car to Ray Catena for service. Needless to say, I am very pleased with it or I would not return. On my recent trip with my 11 year I always take my car to Ray Catena for service. Needless to say, I am very pleased with it or I would not return. On my recent trip with my 11 year old IS250, it needed a major service. I have been thinking seriously about buying a new car. While I was waiting, the service advisor introduced to me to a very nice person from sales who offered to appraise my car. She showed me a very nice CPO IS250. I liked it but have not bought a second hand car in 30 years. (Yep, I am old.) But, after test driving I felt this was definitely a possibility. I had not decided. Over several weeks, Nicole and I talked frequently. I need a lot of information and everything in the deal has to be crystal clear. She was very professional and patient with me, staying with me through the whole process. There was no hand-off to another person. She was my sales person.. I finally bought the car and followed up with me to make sure I was pleased with my purchase. Obviously, I think she would be happy to sell me something else if I was not satisfied. But, I am happy for now and pleased with the experience. Thank you Nicole! More

Best car buying experience ever!!! amazing dealership! I would definitely recommend anyone to purchase a car at Ray Catena Lexus! Thanks for such an amazing experience! Fabio made sur amazing dealership! I would definitely recommend anyone to purchase a car at Ray Catena Lexus! Thanks for such an amazing experience! Fabio made sure my needs were met. I couldn't be more happy with my new Lexus IS 300 F Sport AWD! This car is bad a**!! More

,Great Service, Easy walk in, no Appiontment needed Love coming to Ray Catena Lexus, they really make you feel at home. I never seen a dealership that is so friendly and helpful. I will always come bac Love coming to Ray Catena Lexus, they really make you feel at home. I never seen a dealership that is so friendly and helpful. I will always come back and send my friends. More

Extremely pleased! Service was excellent, and the car is fantastic; our expectations were exceeded! Thank you, Steve Richman, for your professionalism and making this a Service was excellent, and the car is fantastic; our expectations were exceeded! Thank you, Steve Richman, for your professionalism and making this a wonderful experience for us! More