Ray Catena Land Rover
Edison, NJ
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Exceptional dealership. Tom is committed to his customers. He is extremely knowledgeable, professional, listens, committed to our satisfaction, honest, builds and believes in establishing honest re customers. He is extremely knowledgeable, professional, listens, committed to our satisfaction, honest, builds and believes in establishing honest relationships, follows up on any questions, wants the best for those he deals with, is always there and understands pricing. He's a true pleasure. Our experience was enjoyable and exciting. It was our honor to do business with him. One of the best! More
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is ve would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez More
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in explain all the the features. I love the the Evoque and the team that made it so easy to lease it. I recommend them highly. There are truly exceptional. Thank you for such a great experience. More
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as wel walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well! More
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid! More
My experience showed them to be unethical and deceptive. Always get a second opinion when dealing with the service department here. My 2016 Range Rover HSE diesel was brought in with a DEF warning that bas Always get a second opinion when dealing with the service department here. My 2016 Range Rover HSE diesel was brought in with a DEF warning that basically said poor quality DEF detected, car will not start in xxx miles. My service relationship manager (different from the actual service technician) called me back promptly and said that a new catalytic converter system was needed and the cost would be $6,900. Of course I questioned whether or not they had exhausted all other options including simply cleaning 02 sensors and I was told that they had & because it's a diesel the 02 & DEF sensors could not be cleaned alone without the whole system being replaced. Knowing a good amount about cars, this didn't sound right to me so I decided to take it to a local and trusted place that specializes in high-end foreign cars. There the tech performed all the necessary tests I had expected LandRover to do as well as removed and cleaned the DEF sensors (something I was told was not possible). Problem fixed, car runs great and the total bill was $701. Seriously a difference of almost $6,200. Bottom line is I would not trust this place if your car is not under warranty. More
I just had the single best and easiest car-buying experience in my entire life. I cannot recommend Sanchit Verma and his manager Alan Banjany enough. I am in love with my new Land Rover Defender. Let experience in my entire life. I cannot recommend Sanchit Verma and his manager Alan Banjany enough. I am in love with my new Land Rover Defender. Let me tell you why: 1) The deal: The Defender is a popular truck right now. As it should be--it's really the only of it's kind. A perfect blend of past and present. Sanchit and Alan offered me an aggressive deal as a first offer. It was considerably better than another local dealer I called. They were fair, equitable and transparent in how they worked with me. 2) The customer service: Sanchit was so easy to deal with. Almost the entire process was handled electronically, with my preferred communication method of SMS. He anticipated my needs and questions, and met them almost before I realized them. 3) The delivery: Once Sanchit showed up at my doorstep with the truck, it was instantly clear that Sanchit loved Land Rover and the Defender possibly more than any other human on earth. Sanchit was patient with me as he showed off all of the cool stuff about the truck that I had no idea about. He did this A+ delivery at my house. 40 miles away from where he works. He didn't leave until everything was perfect. And it was. More
I've been leasing cars about 30 years and never had such a horrible experience. They almost killed my whole family. I have a 2020 Range Rover Evoque it's been in the shop about 70 percent of the lease so a horrible experience. They almost killed my whole family. I have a 2020 Range Rover Evoque it's been in the shop about 70 percent of the lease so far I've had a dozen loaner cars. It has a new engine, starter. 2 batteries and a very long list of other parts. The truck has never driven properly from week 1. The truck starts by itself over and over again. They gave it back again and swore its fixed I was going to put it back in my garage that's under my bedroom and if I didn't end up taking it to work that night people would have died in their sleep from carbon monoxide poisoning. The truck is junk and the dealership is worse the management is awful. At this point they stopped returning calls. And it's always another story More
Thanks ,I will recommend your service as always and your service is first class as always I will fill in the survey as soon as I get survey email.The lr2 2011 is Fantastic after the service you suggested. a service is first class as always I will fill in the survey as soon as I get survey email.The lr2 2011 is Fantastic after the service you suggested. and I am going to bring my new discovery 2018 for service all the way from englewood nj , even thou I have a service center just one mile next to me , I will make myself available for a great service experience advisor like you in edison New Jersey. Again I am.satisfied with this service with landrover, the company should be proud to have a service personal like DOUG BERTRAND thank you again . More
great experience as always at Ray Catena and Doug was fantastic. the service dept is always well organized and every very friendly. very efficient experience fantastic. the service dept is always well organized and every very friendly. very efficient experience More