Ray Catena Land Rover
Edison, NJ
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As always, Tom G. was accommodating and a pleasure to deal with. Frank, my service rep., was professional, knowledgeable and followed up with a call. was accommodating and a pleasure to deal with. Frank, my service rep., was professional, knowledgeable and followed up with a call. More
Jimmy from Land Rover kept me informed every step of the way with the progress of my vehicle. He was courteous professional and friendly. I appreciated his great customer service. way with the progress of my vehicle. He was courteous professional and friendly. I appreciated his great customer service. More
Our salesperson JT Kumar made the process seamless and incredibly convenient. He called me the minute a car matching my spec became available, and we had the deal finalized less than 24 hours later. He wa incredibly convenient. He called me the minute a car matching my spec became available, and we had the deal finalized less than 24 hours later. He was super responsive by phone and text, he provided full transparency on all the possible purchase options, and he went the extra mile---literally---by personally delivering the car to me on his day off so I didn't have to take time off to come to the dealership! Thanks, JT! More
My name is T. Anderson just want to share that i have purchased a few automobiles in my life and i can honestly say that your dealership and the customer service i Anderson just want to share that i have purchased a few automobiles in my life and i can honestly say that your dealership and the customer service i received was OUTSTANDING and my transaction was smooth and explained well, i would recommend any of my friends to your dealership for their next purchase, thank so much for making me feel like my purchase was well worth my travel from Washington DC More
I ordered a car in August. After chasing them around for info on it for almost six months, they finally came back to me in February telling me it had arrived and the price increased nearly 20%...first b/c i info on it for almost six months, they finally came back to me in February telling me it had arrived and the price increased nearly 20%...first b/c its a "strong market" and then b/c "we did the math wrong the first time". I bought 2 Porsches at Ray Catena before, but they lost me. I cant imagine anyone should buy a car from people who do business like this when there are so many other options More
I actually had an appt for oil change with different LR dealer in the area on black Friday and when I was about to go, found out they made an appt on the day their service dept is closed. I immediately cal dealer in the area on black Friday and when I was about to go, found out they made an appt on the day their service dept is closed. I immediately called Ray Catena Land Rover where I am leasing Range Rover Sport, explained where I do not have appt and if there's a possibility to take me in. I spoke to Helen and she said to come in but to be aware there will be wait. came in, straight fwd process and I was in dealership for about 4 hours but got it done. Nice work and thank you for helping me here. More
Chris lacks in management decisions and doesn’t know how to handle customer escalations when asked about my concerns on a LandRover I purchased from there he couldn’t resolve the matter so he told me ask fo to handle customer escalations when asked about my concerns on a LandRover I purchased from there he couldn’t resolve the matter so he told me ask for the sales person who sold me the car. NO VALUE for the customer!! More
I recently leased a new car with Dan W. He made the process easy and efficient and was completely no-nonsense and professional. While I never look forward to the process of acquiring a new car, it was process easy and efficient and was completely no-nonsense and professional. While I never look forward to the process of acquiring a new car, it was if Dan hit the 'easy' button! More
Exceptional dealership. Tom is committed to his customers. He is extremely knowledgeable, professional, listens, committed to our satisfaction, honest, builds and believes in establishing honest re customers. He is extremely knowledgeable, professional, listens, committed to our satisfaction, honest, builds and believes in establishing honest relationships, follows up on any questions, wants the best for those he deals with, is always there and understands pricing. He's a true pleasure. Our experience was enjoyable and exciting. It was our honor to do business with him. One of the best! More