Ray Catena Land Rover
Edison, NJ
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Excellent Customer Service I had an excellent experience with my RR Evoke lease/purchase. Nick was an excellent salesman. His patient, pleasant, non-pushy sales approach was ver I had an excellent experience with my RR Evoke lease/purchase. Nick was an excellent salesman. His patient, pleasant, non-pushy sales approach was very impressive. I met him a few months before I was ready to trade in my Mercedes. I kept in touch for a few months via phone conversations and when I was ready to trade, he worked a great deal and I was very satisfied the overall deal. If asked I would definitely refer Nick and Ray Catena to anyone looking for a new RR. Thanks, Frank More
Great Staff Unfortunately I had to give up my '03 Range Rover HSE, yes, it was on its last legs...but Nick worked with me to get me into a terrific '11 Range Rove Unfortunately I had to give up my '03 Range Rover HSE, yes, it was on its last legs...but Nick worked with me to get me into a terrific '11 Range Rover Sport. Both he and Joey Sasson were friendly, sincere and honest. I was treated with the utmost respect from beginning to end. As a long time customer I must say the staff at Ray Catena of Edison have been nothing but top notch professionals right from the door.....you don't feel like a customer....you feel like a friend!! I tip my hat to Nick G. Joey S. in Sales and over in Service, Tom G. and Keith Z....these men are the best! More
Beyond Expectation.. My experience at Edison Land Rover has been nothing but an amazing and a Positive one. Mike is a very friendly, pleasant, cheerful, polite, profession My experience at Edison Land Rover has been nothing but an amazing and a Positive one. Mike is a very friendly, pleasant, cheerful, polite, professional and empathetic sales associate. He communicates in a well-organized, courteous and effective manner. The lease process was seamless, and the quickest one. He's provided accurate communication in resolving any matter I may have, also provided clear instruction and expectations from the dealership as well as the service department. He responds in a prompt and friendly manner to requests and inquiries. He's approachable and responsible towards clients. Michael showed great patience and has provided nothing but consistent quality service. He's made an extra effort to provide excellent customer service all throughout. Thank you again Mike Zaintz. More
Outstanding customer service experience. Alan is amazing I had the pleasure of meeting Alan Burnside when placing an order on my new Range Rover. I have leased in the past, but I have never met a salesman wh I had the pleasure of meeting Alan Burnside when placing an order on my new Range Rover. I have leased in the past, but I have never met a salesman who was as patient and professional with me. He was on point 100%, always available 100%, fast response via email/text/phone 100% within 30 min 100%!!!. He was following up with me weekly until my car arrived and kept me updated at all times. I believe this is the best and the highest quality service you can and will ever receive. I'm glad I found a person I can trust 100% and built a future relationship with. He kept all of his promises and he definitely delivered them all, which is unheard of!! I will highly recommend Alan to anyone. He is simply amazing and I am extremely grateful to have found him and work with him. Ray Catena is definitely the best dealer in the trip state area. I am extremely grateful to Alan and Ray Catena and will choose them again and recommend them to anyone looking for a outstanding service, honesty and reliability. More
Best salesperson ever! Quick transaction, done in 30 mins! Pat is the best and most knowledgeable sales person I have ever met. I stopped by Land Rover of Edison, met up with Pat who answered a couple questio Pat is the best and most knowledgeable sales person I have ever met. I stopped by Land Rover of Edison, met up with Pat who answered a couple questions I had and I was on my way home with a brand new car within 30 minutes from the time I arrived at the dealership. No hassle, no problems... Quick and professional service, expect nothing less if you deal with Pat! More
Best salesperson I've ever dealt with. I've leased many vehicles in the past and this by far has been my best experience ever. I worked with Nick Giarletta who was very knowledgable, helpf I've leased many vehicles in the past and this by far has been my best experience ever. I worked with Nick Giarletta who was very knowledgable, helpful, and patient with me throughout this whole process. I went in quite a few times, couldn't decide on color schemes, etc. and he was always so nice and easy going about it. He is very efficient and had everything ready to go. He arranged for me to drop off my leased Porsche with him and pick up my Range Rover Sport and it was all done so quickly I was amazed. Since then he's contacted me to see how I'm doing and if I have any questions. I contacted him when I light on my dashboard went on and I wasn't sure what it meant, he immediately responded and to be safe set up a service appt., had someone bring me a loaner and pick up my car. Absolutely amazing!!! I've leased with Ray Catena before but Nick goes above and beyond. Lily D. More
Looking forward to buying from them again. My experience at Ray Catena with Alan Burnside was the best car buying experience I've ever had. Alan was friendly, fair and straight forward. A true My experience at Ray Catena with Alan Burnside was the best car buying experience I've ever had. Alan was friendly, fair and straight forward. A true gentlemen. I looked at a CPO range Rover Evoque on a Thursday afternoon. Alan contacted me Thursday evening having already secured financing. I returned on Friday afternoon, my trade- in was handled very fairly, actually at the high end of what KBB said to expect. All told , from start to finish , I was in my new car about 28 hours after I first saw it. I have a feeling if I was ready on Thursday, I would have left in the new car that day. Hopefully I'll be seeing Alan again when it's my wifes turn for a new car. More
Best vehicle buying experience I ever had. I have just purchased a 2013 certified pre-owned Range Rover Sport from this dealership on 10-11-2014. My sales consultant was Patrick Tapke. H I have just purchased a 2013 certified pre-owned Range Rover Sport from this dealership on 10-11-2014. My sales consultant was Patrick Tapke. He made this entire buying experience second to none. He was very friendly and answered any question I had with confidence. There was no pressure applied to me during any point of the sale. He is a true gentleman. Ray Catena Land Rover of Edison should be proud to have Pat represent their company. Thank you Ray Catena of Edison for providing me with great quality service and allowing me to drive out with this exceptional vehicle. You have just eared another lifetime customer. Tom Hojnacki - Range Rover owner. More
The Definition of Excellence!! I had the pleasure of working with Michael Zaintz who was simply superb. Michael was nothing, but a true professional, courteous and patient in dealin I had the pleasure of working with Michael Zaintz who was simply superb. Michael was nothing, but a true professional, courteous and patient in dealing with me who had various questions. Michael was extremely knowledgeable in each vehicle I expressed interest in and with the vehicle I chose to drive home in. He knew each function, specification and every detail, down to the smallest without referring to the literature of the vehicle. Michael made sure I was completely satisfied with my purchase and instead of pushing the sale, made sure I was confident and happy with the vehicle I chose to purchase. Michael made me feel like I knew him for years only after dealing with him for a week. In addition, I must also applaud the support staff for their excellent service and hospitality in making sure I felt at home making sure I had everything I needed while waiting during the process of the purchase. Thank You All… Regards, John S. More
Professional handling Best way to describe purchasing or leasing at any of the Ray Catena car model showrooms is "Professional". You will not experience any part time sales Best way to describe purchasing or leasing at any of the Ray Catena car model showrooms is "Professional". You will not experience any part time sales people, in between job hunting for a position in their chosen field of work. Salesman is not just a go between the manager and the buyer. More