Ray Catena Jaguar of Edison
Edison, NJ
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I just need to take a moment of my day to praise the Ray Catena staff at Land Rover Edison. Where I wrote a stellar review from my amazing experience at the time of my lease, I would not want to miss the ch Catena staff at Land Rover Edison. Where I wrote a stellar review from my amazing experience at the time of my lease, I would not want to miss the chance to once again commend them for assisting me with service. From the moment I reached out to my salesman, Sanchit Verma, he listened to my concern, and within 10 minutes of getting off the call, I had my needs met and concerns resolved, along with an appointment made which caters to my very hectic and long work day. Where I thought the Ray Catena brand was the same at all locations, sadly it is not. My experience at the Marlboro location was left to be rectified by the amazing team at Edison. It is refreshing to work with such dedicated people who will go to whatever lengths to assist a client. Thank you Sanchit for helping me when my schedule limits my availability. You exceeded expectations, and just to let you know, my colleagues who work with me are blown away by the level of service you have provided! You have a customer for life, and I will continue to sing the praises of the Land Rover of Edison staff! THANK YOU! More
In a word - amazing! Our service advisor, Keith Zirpoli has continued to go above and beyond year after year. He’s the glue that keeps us coming back to Ray catena year after year. Thanks so much for every has continued to go above and beyond year after year. He’s the glue that keeps us coming back to Ray catena year after year. Thanks so much for everything, Keith. More
Purchased and serviced new Jaguar at this dealership. Service writer Keith Zirpoli handled the service professionally and with the utmost courtesy. Both visits were as painless as car service can be. Service writer Keith Zirpoli handled the service professionally and with the utmost courtesy. Both visits were as painless as car service can be. I recommend you see Keith when you come in for service. Jane and Ron More
They only satisfy if you have purchased the vehicle from Ray Catena. They wouldn't even care if you bought it from other dealership. Service is always pathetic. Ray Catena. They wouldn't even care if you bought it from other dealership. Service is always pathetic. More
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand an service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service! More
FPACE SERVICE The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all! More
Cassidy provided an amazing experience, right from the start. She greeted us with a warm smile, right on time, answered all our many questions with knowledgeable answers. She went above and beyond to l start. She greeted us with a warm smile, right on time, answered all our many questions with knowledgeable answers. She went above and beyond to locate exactly what we wanted and exceeded expectations by personally delivering the car to us. We will be clients of hers for life! More
My first Jaguar I had a great first experience at Ray Catena with Michael Burnside. He was very helpful and made it easy to ultimately make my choice, I had a great first experience at Ray Catena with Michael Burnside. He was very helpful and made it easy to ultimately make my choice, More
Excellent customer service from start to finish! This is my first lease with this dealership and it was honestly the smoothest deal I've ever made. Cassidy was very professional, sweet and truly deli This is my first lease with this dealership and it was honestly the smoothest deal I've ever made. Cassidy was very professional, sweet and truly delivered the best customer service I could possibly imagine. She was able to work out an outstanding deal. I will definitely continue my business with this dealership. 5/5 stars! More