Ray Catena INFINITI of Bridgewater

I have leased my last three vehicles thru Bridgewater Infiniti and I absolutely love their customer service. The sales staff is excellent with their commitment to getting the client the best price and t Infiniti and I absolutely love their customer service. The sales staff is excellent with their commitment to getting the client the best price and terms, the service department is always on top of the latest tech and friendly as all get out. I never get the feeling they are trying to sell me something like at other dealerships. In fact they have suggested I delay service a few times due to upcoming sales More

Great experience - Very helpful and understanding We had a very good experience with Brett for the lease of Infiniti QX 50. No pressure during the entire negotiation and very helpful in explaining the We had a very good experience with Brett for the lease of Infiniti QX 50. No pressure during the entire negotiation and very helpful in explaining the different options for buy and lease. Would definitely recommend him to my friends and family. Wish him the best and hope to deal with him again. More

Great guy! Easy to work with. Helpful and knowledgeable. Brett initially helped my dad get a great deal on the 2020 Qx60 Awd Lux. Because of his great customer service, I decided to go to him to get my car. Brett initially helped my dad get a great deal on the 2020 Qx60 Awd Lux. Because of his great customer service, I decided to go to him to get my car. My entire experience was great. I don’t like to waste time and Brett made sure the entire process was easy and quick! Will recommend him to all! More

Outstanding! From the time I entered the service area to when I left, I felt special. Lizet, made me feel I was Infiniti's best customer! She is what makes your From the time I entered the service area to when I left, I felt special. Lizet, made me feel I was Infiniti's best customer! She is what makes your service outstanding.. As I may need further service, I will ask for Lizet. Knowledgeable. Cordial. Serious in performance to get everything exactly right. Lizet is of real value to Infiniti. Helen Lewis-Wistner More

Brett Drummer did as I have come to expect from a Dealership.. value my time, listen to my input, and get us the best deal on the vehicle we wanted. There was no high pressure sales tactics used, Dealership.. value my time, listen to my input, and get us the best deal on the vehicle we wanted. There was no high pressure sales tactics used, he worked within my schedule time for delivery, made sure that my wife was comfortable with all that the car and dealership has to offer.. I have already recommended The dealership and Brett to a number of family and friends looking for vehicles.. As I am a sales Proffesional we often forget that sales is still a relationship business .. well Done Ray Catenary Infiniti of Bridgewater and Brett Drummer. More

Dan from Ray Catena catered to all our needs plus more. Such a great experience here he answered all my questions. We were in and out with our new vehicle in under 1.5 hours. Such a great experience here he answered all my questions. We were in and out with our new vehicle in under 1.5 hours. More

Very quick, no hassel, professional, personable I would highly recommend this dealership. Went in for a test drive and within a 15 mins got a really good deal on 2019 Q50. The sales person was ver I would highly recommend this dealership. Went in for a test drive and within a 15 mins got a really good deal on 2019 Q50. The sales person was very personable and easy to work with. Even the purchasing process was easy when I picked up the car. . More

I would highly recommend them. They are very accommodating, polite and concerning. I am on my 3rd lease and go there for all my service needs. I usually deal with Guido Chaves but They are very accommodating, polite and concerning. I am on my 3rd lease and go there for all my service needs. I usually deal with Guido Chaves but all are great! They advise you of any issues prior to fixing anything. More

Excellent Customer Service, Beautiful Car! This was my first experience purchasing a car from a dealership. It was a long process, and I visited many dealerships during my search. What brough This was my first experience purchasing a car from a dealership. It was a long process, and I visited many dealerships during my search. What brought be back to Ray Catena for my purchase was: 1) Excellent Customer Service, and 2) the nicest pre-owned cars that I encountered in my search. Throughout the entire process, which lasted multiple months for me, this was the only dealership that did not try to pressure me into a purchase. This is ultimately why I decided to come back here for my purchase, despite being able to get a lower price elsewhere. Everyone that I dealt with at Ray Catena was friendly and professional, and the experience was pleasant end-to-end. With regard to the salesperson, Dan Lynes was exceptional. His customer service was top notch. Dan was courteous, responsive, patient, and simply a gentleman throughout my buying process. He was very attentive to my complicated situation and was committed to helping me find the vehicle that was the best fit for me. Finally, my pre-owned car feels like a brand new car. The dealership clearly takes pride in the cars that it presents to its customers, which I cannot say about a lot of the dealerships that I visited in my search. Thank you! More

Easy and smooth process I sent an inquiry to the dealership online and received an email from Dan Lynes asking if I needed assistance. Little did I know that this was about t I sent an inquiry to the dealership online and received an email from Dan Lynes asking if I needed assistance. Little did I know that this was about to become one of the easiest experiences I've ever encountered with a salesman. I informed Dan that I had already test driven the QX60 (at a different dealership) and was simply looking for pricing. Dan was not only quick with email replies, answers and information, but never once pressured me for my phone number. I set up a time with Dan on the weekend to go the dealership, meet him, sign papers and pick up the car. Everything was so easy and smooth. There were no games at all in working with Dan. A couple days later Dan checked in with me to see how my drive home went. He was a pleasure to work with from start to finish. It's refreshing to see that there are nice guys in the car salesman world. I would highly recommend him to anyone looking for an Infiniti. Thank you, Dan! More