Ray Catena INFINITI of Bridgewater

Great Deals & Superb Customer Service After searching for weeks and dealing with a number of pushy sales teams, I was relieved to do business with this upstanding and professional dealer. After searching for weeks and dealing with a number of pushy sales teams, I was relieved to do business with this upstanding and professional dealer. The price specials listed online were true to form in person (which is rare to find - NO hidden fees) and Vinnie went above and beyond to make sure that my husband and I had no doubts in our purchase. The process was swift and easy and the vehicles' features/options were explained in detail! We love our new car! More

Great team - They made it happen!! My new 2019 QX50 First let me say, I have been coming to this dealership since it opened in 2005. Suffice to say, I am in my 7th vehicle. So yes, I am loyal lessee t First let me say, I have been coming to this dealership since it opened in 2005. Suffice to say, I am in my 7th vehicle. So yes, I am loyal lessee to the Infiniti product. What drove me to write this review, it's not only this experience, but to give my salesman Tom Horan, the Service team (Phil Scherrer) kudos and 5***** for always being professional and accommodating through every single experience I have had from day one. I have been working with Tom through most of my car buying experiences at this location. His professionalism, knowledge and patience towards me has me giving him 5 *****. Not only that he's an all around good person. He has never made me feel intimidated through any of the car buying process. This last experience, I needed to get a vehicle in less than 4 days after having a motor vehicle accident (not my fault) and driving a loaner for a month. I visited him in person, and was able to chat with him via email. Even when I came in I wasn't sure if I was going back to an Infiniti this round. I started to contemplate downsizing my choice of vehicles or even an Infiniti. We talked, (for what seemed like an hour), this wasn't just about getting a sale. It felt like a friendship/partnership. Tom knows my style and my likes for gadgets :-).. He sold me without me even seeing the car on the lot. That's total trust! You can never go wrong at this Infiniti Bridgewater location and as a woman who comes vehicle shopping by herself, I have to say, Tom is the best and one of a kind. Thank you for always making it easy and making it happen! PS. Shout out to Liz in Service for always being professional and assisting me when I needed an autobody place to work with. Love this team!!! S. Smith More

Quick, no non-sense and personable What a great team here. I returned my Nissan Rogue Sport after only one year of my lease. I could not physically be in that car anymore because of a What a great team here. I returned my Nissan Rogue Sport after only one year of my lease. I could not physically be in that car anymore because of a bad back and stiff seats and ride. We delt with Marty Scott. A veteran salesman who cut to the chase and put together a deal better than the deal my original Nissan dealer gave with a Murano. I ended up getting into a 2019 QX50. Such an amazing vehicle. The sales manager, Mark, was very personable and did not give us the " hard sell ". We wanted to come back because the deal was still available a few days later. We highly recommend this dealer and staff to everyone. Quick, easy and no pressure what more can you ask for in today's world..lol...fyi...We also traveled from Staten Island, NY to visit this dealer. Blessings to all future car buyers. More

Professional sales team This sales team really puts the customer at the center of all they do. Roy was out primary sales representative. He answered all our questions. This sales team really puts the customer at the center of all they do. Roy was out primary sales representative. He answered all our questions. He made the experience pleasant. Others that we met were also outstanding, such as Brian L. More

Most honest car purchase ever I have been buying cars for 35 years and its always a game. Not with Ron. From the minute I met him I knew this was someone I could work with over I have been buying cars for 35 years and its always a game. Not with Ron. From the minute I met him I knew this was someone I could work with over and over again. Go meet Ron and prove me right. More

Jon Devoid a true gentleman in the industry, Having just moved to NJ, John went out of his way to make sure we were getting the correct car for our needs, even visiting us on two occasions to sho Having just moved to NJ, John went out of his way to make sure we were getting the correct car for our needs, even visiting us on two occasions to show us the car, the Infiniti QX 60 is an incredible car. John and the Bridgewater team thank you! More

Outstanding salesman! Hugh Chester is a great salesman. I "thought" I knew what I wanted but he worked with me until it was exactly the right car and would not let me settl Hugh Chester is a great salesman. I "thought" I knew what I wanted but he worked with me until it was exactly the right car and would not let me settle for anything less than a perfect fit. He wanted to be sure I left with a smile on my face and I did. I got a beautiful vehicle at a fair price with no pressure or hassles. Every detail was attended to. This is how you buy a car. More

Excellent purchase experience! Would not go anywhere else. This is the second time I have leased a vehicle at Catena Infiniti of Bridgewater. This time, as with the first, the experience was totally professio This is the second time I have leased a vehicle at Catena Infiniti of Bridgewater. This time, as with the first, the experience was totally professional and without pressure. Spencer Rudloff was very professional and really knew the attributes of the Q50. He spent the time to go over the details of the car and I was able to test drive any particular model in order to really understand their differences. When it came to the pricing there was some back and forth - this is expected. However, there was absolutely no pressure and no "hard sell" from the management. Spencer handled the complete transaction. Deliver of the car was just as well managed. All of the necessary information was provided on-line or email and when I arrived at the showroom all was ready. I left the showroom with a new car, all the documentation and a tour of the car guided by Spencer. I would not hesitate recommending Catena of Bridgewater and Spencer Rudloff to anyone looking for a new Infiniti - or any new car for that matter. Their service department is a five-star operation as well. Thanks again to Spencer for a job well done. More

Best Dealership Experience I have now leased 4 vehicles from Ray Catena Bridgewater Infiniti and could not be more impressed with the level of service I receive there. I drive a I have now leased 4 vehicles from Ray Catena Bridgewater Infiniti and could not be more impressed with the level of service I receive there. I drive an hour, past several other Infiniti dealerships, for the superior service. I appreciate that when I deal with John Devoid he always treats me with respect and I genuinely feel that he is looking out for my best interests. Working with John, and also the manager, Charles Johnson, I never have to haggle over the price I want to pay. Additionally, the service department is excellent and Guido Chaves always makes sure my service experience is top notch. More

Leased car. Great experience. Smooth and easy transaction and a pleasure to work with. Will definitely recommend friends to this dealer. John devoid is the best s Great experience. Smooth and easy transaction and a pleasure to work with. Will definitely recommend friends to this dealer. John devoid is the best salesman. More