Ray Catena INFINITI of Bridgewater

Excellent service experience and Casper is very mild mannered, patient and thorough in his explanations about a service issue as well as very much customer focused and attentive to the needs of his cust mannered, patient and thorough in his explanations about a service issue as well as very much customer focused and attentive to the needs of his customers. More

I had an emergent problem with my infinity. They were able to schedule me right away and have the problem looked at and rectified and back into my vehicle that afternoon. John Keane was my serv They were able to schedule me right away and have the problem looked at and rectified and back into my vehicle that afternoon. John Keane was my service advisor and was extremely thorough clear and helpful of making sure everything went smoothly and providing transportation to and from my residence. Also in a timely fashion. This is how you run a service department. 5 stars service for sure. I'd give more if I could. Also special thanks to the drivers Mike and Louis. And whoever cleaned my vehicle did an excellent job even did the tires. Just a great experience l. More

If I could rate 0 starts, I would These folks are CROOKS! . They do NOT check the car before making of the "CRITICAL" recommendations of service. All their recommendations are based on dates of service, not t . They do NOT check the car before making of the "CRITICAL" recommendations of service. All their recommendations are based on dates of service, not the actual needs of your car. They have no shame to make critical recommendations valued at over $2,000, without actually looking underneath the hood and the actual car needs .Do NOT trust them! More so, when I asked the technician for explanations, they get defensive and take no responsibility for their recommendations. More

The service department at Ray Catena Infiniti is fantastic. They are courteous, communicate very well and I didn’t feel like I was getting ripped off. I will definitely use them again for all my QX fantastic. They are courteous, communicate very well and I didn’t feel like I was getting ripped off. I will definitely use them again for all my QX 60 service needs. More

My experience at the Ray Catena Infiniti service department is the best service department that I have ever been at. Truly dedicated employees that make you feel like you are the most important per department is the best service department that I have ever been at. Truly dedicated employees that make you feel like you are the most important person there. Each and every time without exception my car is serviced exceptionally without any problems. Polite, honest and courteous!! More

Compared to other Infiniti dealers, Ray Catena of Bridgewater provides great, fast service. We’re always disappointed at work done by other Infiniti dealers but we’re always satisfied with work done Bridgewater provides great, fast service. We’re always disappointed at work done by other Infiniti dealers but we’re always satisfied with work done at Ray Catena More

I had a great experience at Infinity Bridgewater with Marty. I would recommend this dealership and Marty to others. Marty. I would recommend this dealership and Marty to others. More

Can be trusted to provide excellent service- only take car to the dealership for service car to the dealership for service More

The dealership is clean and welcoming. The sales professionals are knowledgeable but listen to your needs rather than forcing what they want on you. The sales professionals are knowledgeable but listen to your needs rather than forcing what they want on you. More