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Ray Catena Audi of Freehold - Service Center

Freehold, NJ

5.0
117 Reviews

117 Reviews of Ray Catena Audi of Freehold - Service Center

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August 17, 2019

Audi Connect AudiConnect should be made much simpler with today's technology, but its not unless you have a Marc Levine who knows the ins and outs of this system. More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiki Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Levine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2019 -

Ray Catena Audi Freehold responded

Hi Gary, thank you for sharing your review and recommendation with us! We're happy to hear that Marc Levine was so great, and able to help with your AudiConnect. Richard Majewski General Manager of Audi Freehold

June 18, 2019

Great customer service! Domenica is the Greatest customer service representative at Audi Freehold. Knowledgeable, efficient at her job and just a pleasure to work with. E.A More

by Andreyev Q5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenica DAndrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Ray Catena Audi Freehold responded

Thank you for the awesome five star review! It is a pleasure to hear that Domenica provided you with great customer service. Please do not hesitate to reach out to with any questions, and we'll look forward to helping you with any future needs! - Richard Majewski General Manager Audi Freehold

March 09, 2019

Great Customer Service!! 2018 Audi A4" - Helder F Big thanks to Mark Edman and the service team for their assistance in getting my car serviced and tire changed at such last More

by Helder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Edman
Mar 10, 2019 -

Ray Catena Audi Freehold responded

Thank you for sharing your positive feedback with us. It is a pleasure to hear that Mark Edman and our service team provided you with exceptional customer service. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Richard Majewski General Manager, Audi Freehold

February 27, 2019

World-Class Customer Service Recently had scheduled maintenance on my 2016 Audi A3 at this stunning facility. The service group took extra time to ensure that my vehicle was in to More

by pjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Miller
Feb 27, 2019 -

Ray Catena Audi Freehold responded

Thank you so much for taking the time to share this thoughtful review. It is a pleasure to hear that Joseph has been of great assistance to you through the past 20 years. Please do not hesitate to reach out with any questions, comments, or concerns. We look forward to bringing you many more great experiences.

February 07, 2019

Service Department Amazing experience with Domenica in service! Truly appreciate her trustworthy and genuine!. I will definitely be returning and requesting her as my a More

by A. Zhuo
Recommend Dealer
Yes
Employees Worked With
Domenica DAndrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Ray Catena Audi Freehold responded

Thank you for taking the time to share your experience with us. It is a pleasure to hear that Domenica was of great assistance during your visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

February 01, 2019

Very Knowledgeable and Professional Ron Marvo did an outstanding job explaining all the various featurs of the Q5...and how to navigate among them. He was very professional, patient, an More

by yazinjersey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Marvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Majewski, Joseph Miller
Feb 01, 2019 -

Ray Catena Audi Freehold responded

Thank you for your kind review. We are so happy to hear that Ron was helpful and took the time to answer all of your questions. If you need any additional information, please feel free to reach out. We look forward to seeing you again in the future!

January 13, 2019

2017 Audi A6 Big thanks to Domenica Gomes for her assistance in getting my car serviced within a short time frame. All repairs came out great and I had my car read More

by Mike L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenica DAndrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

Ray Catena Audi Freehold responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that your experience while working with Domenica was quick and efficient. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

January 07, 2019

Amazing service at Freehold Audi Mike Lopez at Audi Freehold goes the extra mile every time I call or come in. He is knowledgeable, honest, friendly, and courteous. From the first ti More

by D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
Jan 08, 2019 -

Ray Catena Audi Freehold responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that Mike was of great assistance throughout the entire process of getting your car serviced. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 24, 2018

Professional, Dependable and Honest Service Just brought in my A7 for normal maintenance. Michael Lopez who I have known for years was very helpful and knows how to take care of customers. Deale More

by Warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
Dec 26, 2018 -

Ray Catena Audi Freehold responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that your experience while working with Michael went so well and that he has been of great assistance throughout the years. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 19, 2018

10,000 mile service I had a routine 10,000 mile service performed and was assisted by Mark Edman. I didn't have to wait, Mark processed the paperwork quickly and had my l More

by Bryan M
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Edman
Dec 19, 2018 -

Ray Catena Audi Freehold responded

Thank you for taking the time to share this experience with us! We're so happy to hear that Mark was of great assistance!

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