Ray Catena Audi of Freehold - Service Center
Freehold, NJ
117 Reviews of Ray Catena Audi of Freehold - Service Center
Audi Connect AudiConnect should be made much simpler with today's technology, but its not unless you have a Marc Levine who knows the ins and outs of this system. AudiConnect should be made much simpler with today's technology, but its not unless you have a Marc Levine who knows the ins and outs of this system. Marc has alot of patience and I was able to get this setup and operational in no time. I can't thank Mark enough! More
Great customer service! Domenica is the Greatest customer service representative at Audi Freehold. Knowledgeable, efficient at her job and just a pleasure to work with. E.A Domenica is the Greatest customer service representative at Audi Freehold. Knowledgeable, efficient at her job and just a pleasure to work with. E.Andreyev, Q5 More
Great Customer Service!! 2018 Audi A4" - Helder F Big thanks to Mark Edman and the service team for their assistance in getting my car serviced and tire changed at such last 2018 Audi A4" - Helder F Big thanks to Mark Edman and the service team for their assistance in getting my car serviced and tire changed at such last minute. I've only been a customer of Audi Freehold for a short period of time but I am glad I chose this dealership for my purchase and service. More
World-Class Customer Service Recently had scheduled maintenance on my 2016 Audi A3 at this stunning facility. The service group took extra time to ensure that my vehicle was in to Recently had scheduled maintenance on my 2016 Audi A3 at this stunning facility. The service group took extra time to ensure that my vehicle was in top working order and did not need any additional repairs. A customer can trust that Ray Catena will not needlessly try to inflate a service bill. This dealership is as honest and transparent as they come. I have enjoyed working with Joseph Miller, Audi Freehold Service Manager for nearly 20 years, throughout his tenure at Ray Catena. He has always been friendly and approachable. From a customer's prospective, his service department at Audi appears to be well organized and efficient, as all of his associates are helpful and genuinely enthusiastic. Kudos to a fine business model. More
Service Department Amazing experience with Domenica in service! Truly appreciate her trustworthy and genuine!. I will definitely be returning and requesting her as my a Amazing experience with Domenica in service! Truly appreciate her trustworthy and genuine!. I will definitely be returning and requesting her as my advisor. Thank you!! More
Very Knowledgeable and Professional Ron Marvo did an outstanding job explaining all the various featurs of the Q5...and how to navigate among them. He was very professional, patient, an Ron Marvo did an outstanding job explaining all the various featurs of the Q5...and how to navigate among them. He was very professional, patient, and courteous. He took his time and ensured that all my questions were answered. Outstanding! More
2017 Audi A6 Big thanks to Domenica Gomes for her assistance in getting my car serviced within a short time frame. All repairs came out great and I had my car read Big thanks to Domenica Gomes for her assistance in getting my car serviced within a short time frame. All repairs came out great and I had my car ready for unexpected travel. I've only been a customer of Audi Freehold for a short period of time but I am glad I chose this dealership for my purchase and service. More
Amazing service at Freehold Audi Mike Lopez at Audi Freehold goes the extra mile every time I call or come in. He is knowledgeable, honest, friendly, and courteous. From the first ti Mike Lopez at Audi Freehold goes the extra mile every time I call or come in. He is knowledgeable, honest, friendly, and courteous. From the first time I came in, he remembered my name, my husband’s name, and always greeted us like we were family. Let’s face it, bringing your car in for service isn’t fun, but Mike Lopez and the team at Audi Freehold make it a truly pleasant experience! More
Professional, Dependable and Honest Service Just brought in my A7 for normal maintenance. Michael Lopez who I have known for years was very helpful and knows how to take care of customers. Deale Just brought in my A7 for normal maintenance. Michael Lopez who I have known for years was very helpful and knows how to take care of customers. Dealer is very clean and has a great system when servicing your car. Their loaner cars are great! More
10,000 mile service I had a routine 10,000 mile service performed and was assisted by Mark Edman. I didn't have to wait, Mark processed the paperwork quickly and had my l I had a routine 10,000 mile service performed and was assisted by Mark Edman. I didn't have to wait, Mark processed the paperwork quickly and had my loaner ready to go. At pickup Mark explained my rear tire had a nail and it was repaired at no cost, which was a nice touch. My car was pulled up promptly and washed and I was on my way. Very positive experience. More