Ray Catena Audi of Freehold - Service Center

Very Knowledgeable and Professional Ron Marvo did an outstanding job explaining all the various featurs of the Q5...and how to navigate among them. He was very professional, patient, an Ron Marvo did an outstanding job explaining all the various featurs of the Q5...and how to navigate among them. He was very professional, patient, and courteous. He took his time and ensured that all my questions were answered. Outstanding! More

2017 Audi A6 Big thanks to Domenica Gomes for her assistance in getting my car serviced within a short time frame. All repairs came out great and I had my car read Big thanks to Domenica Gomes for her assistance in getting my car serviced within a short time frame. All repairs came out great and I had my car ready for unexpected travel. I've only been a customer of Audi Freehold for a short period of time but I am glad I chose this dealership for my purchase and service. More

Amazing service at Freehold Audi Mike Lopez at Audi Freehold goes the extra mile every time I call or come in. He is knowledgeable, honest, friendly, and courteous. From the first ti Mike Lopez at Audi Freehold goes the extra mile every time I call or come in. He is knowledgeable, honest, friendly, and courteous. From the first time I came in, he remembered my name, my husband’s name, and always greeted us like we were family. Let’s face it, bringing your car in for service isn’t fun, but Mike Lopez and the team at Audi Freehold make it a truly pleasant experience! More

Professional, Dependable and Honest Service Just brought in my A7 for normal maintenance. Michael Lopez who I have known for years was very helpful and knows how to take care of customers. Deale Just brought in my A7 for normal maintenance. Michael Lopez who I have known for years was very helpful and knows how to take care of customers. Dealer is very clean and has a great system when servicing your car. Their loaner cars are great! More

10,000 mile service I had a routine 10,000 mile service performed and was assisted by Mark Edman. I didn't have to wait, Mark processed the paperwork quickly and had my l I had a routine 10,000 mile service performed and was assisted by Mark Edman. I didn't have to wait, Mark processed the paperwork quickly and had my loaner ready to go. At pickup Mark explained my rear tire had a nail and it was repaired at no cost, which was a nice touch. My car was pulled up promptly and washed and I was on my way. Very positive experience. More

Always A Pleasant Experience I have been bringing both of our cars for service to Ray Catena Audi in Freehold since the dealership opened, and also purchased our newest one there I have been bringing both of our cars for service to Ray Catena Audi in Freehold since the dealership opened, and also purchased our newest one there. It is an outstanding dealership to work with, both in sales and service. Michael Lopez, our service consultant, is always extremely knowledgeable as well as helpful. More

Routine Oil Change On Tuesday 12/11/18 I brought my Audi A6 in for routine maintenance @ Ray Catena Audi in Freehold NJ. I was provided by Mike Lopez a Beautiful clean l On Tuesday 12/11/18 I brought my Audi A6 in for routine maintenance @ Ray Catena Audi in Freehold NJ. I was provided by Mike Lopez a Beautiful clean loaner vehicle for the day as requested . Later that day I was contacted by Mike Lopez and informed that my Water Pump was leaking and that the vehicle needed to be worked on until the next day. On Wednesday when I returned with the loaner to pick up my vehicle I was all ready to hand the Service Manager my Credit card when he informed me that like the oil change and Water Pump were all covered by Audi. I was pleasantly surprised and Extremely Satisfied with my entire experience. Thank You Ray Catena Audi for your Professional and Honest Service. More

Outstanding service department I've been here 3 times now for warranty work with my 2011 Audi A4 Quattro. My car has over 116k miles so parts eventually wear out and/or fail. All I've been here 3 times now for warranty work with my 2011 Audi A4 Quattro. My car has over 116k miles so parts eventually wear out and/or fail. All three times my service person was extremely professional, courteous & helpful. Typically they give me a loaner - hassle free (and they tell you NOT to fill it up upon return). But this last time they were backed up because of Thanksgiving & unfortunately had no vehicle for me - so I do not fault them for that. Their level of service is so high that I wrote the service manager twice now to let him know how professional his crew was with me & how I appreciated it. When I'm ready for a new Audi - I will definitely buy from these guys. More

Excellence Service I want to say the service I have received from the Audit Service Consultant (Mark Edman) is always and will be fantastic. When speaking and dealing w I want to say the service I have received from the Audit Service Consultant (Mark Edman) is always and will be fantastic. When speaking and dealing with him I received accurate and precise information. It might not always be the answer one wants to hear, but it is always an honest answer. Having that kind of employee makes the consumer coming back every time. The individual feels that will always receive the best service. This individual always displays this in this manner on how he deals with his clients. When you go to this Audi Dealership for service; please ask to have Mark Edman work with you on your car; you will receive the best service possible. More

excelent service staff Eric Cohen & Giuseppe Insinga are always very helpful and caring about any problems I may have with my car or my wife's car ! they are indeed a credit Eric Cohen & Giuseppe Insinga are always very helpful and caring about any problems I may have with my car or my wife's car ! they are indeed a credit to your company . More